With Customer Comes First
as our service philosophy, we are ever more focused
on technology to maintain our leadership in customer
service; we were one of the first life insurers in
Hong Kong to enable its agents-on-the-move to access
customer information anywhere at any time.
To offer you more service
convenience, we have enhanced functions in this web
site. You can make policy enquiries, change personal
particulars and settle policy payments through the
Customer Corner. For those of you who have bought
investment-linked policies, you can even switch funds
and adjust fund allocations online.
AIA invests vast resources
in professional training. The AIA Insurance Professional
Institute was set up in 1994 and boasts the most
up-to-date training facilities in the life insurance
industry, including a training centre of more than
23,000 square feet. Together with the comprehensive
and professional training courses we provide, we
are committed to equip our representatives with high
quality financial planning expertise and customer
service.
With this training, our
representatives can advise on a comprehensive life,
medical, accident, critical illness and retirement
protection, while investment options are also on
offer. A sophisticated financial planning service
is also offered to provide total wealth management
solutions.
Looking ahead, we will
continue to pursue our Customer Comes First philosophy
and offer you with more professional and convenient
customer services, both by our well-trained representatives
and through the interactive qualities of our web
site.
|
