Through a world-class branding strategy and a multi-line product range, AIA has been a market leader in life insurance in Southeast Asia. Our leadership in the industry, both in terms of customer service and product innovation, has been well recognized over the years.

As one of the largest life insurers in the region, we always put customers first. In support of this, we have long been committed to the culture of Service Excellence, driving us to attain our company vision of 'AIA, Your 1st Choice in LIFE.'

As a result we receive long-term support from our customers, and this has been reflected in the awards that we have earned over the past year. We have received the Reader's Digest Trusted Brand award every year since 2004, and the Yahoo! Emotive Brand Award (Insurance Category) every year over the same period. Since 2002, we have been presented with the Caring Company Logo by the Hong Kong Council of Social Service for our active participation in social services.

The AIA Group is a leading life insurance organisation in Asia Pacific that traces its roots in the region back more than 90 years. It provides individuals and businesses with products and services for life insurance, retirement planning, accident and health insurance as well as wealth management solutions. Through an extensive network of more than 300,000 agents and over 23,000 employees across 15 geographical markets, the AIA Group serves the holders of over 20 million in-force policies in the region.

With our dedication and your continued support, we will continue to strive to live up to our Company Vision, 'AIA, Your 1st Choice in LIFE. The insurance company distinguished by Leadership in Care, Trust and Professionalism'.

Alwin Lam
Chairman
Hong Kong and Macau
American International Assurance Company (Bermuda) Limited