More fabulous prizes for New Wave of AIA Eat-to-Win Lucky Draw!

From 21 February to 20 May 2023 , AIA Connect members who link their accounts with OpenRice and complete designated missions can earn AIA Point to enter AIA Eat-to-Win Lucky Draw (Wave 2) automatically! Non-AIA customers can also join!
More fabulous prizes for New Wave of AIA Eat-to-Win Lucky Draw!

From 21 February to 20 May 2023 , AIA Connect members who link their accounts with OpenRice and complete designated missions can earn AIA Point to enter AIA Eat-to-Win Lucky Draw (Wave 2) automatically! Non-AIA customers can also join!

Prize

Grand Lucky Draw

Including HK$20,000 Worth of Dining Voucher, travel voucher, autographed CDs and posters by Terence Lam, electronic products and more!
Special Delight
Terence Lam Autographed CD & Poster
(Unit Value: HK$350)
Quantity:
10
Dining
HK$20,000 Worth of
Dining Voucher
Quantity:
1
Michelin Restaurant Voucher
(Unit Value: HK$5,000)
Quantity:
2
Leisure
HK$10,000 Worth of
Travel Voucher
Quantity:
1
Branded Suitcase
(Unit Value: HK$5,250)
Quantity:
2
Gadgets & Appliances
PS5
(Unit Value: HK$5,500)
Quantity:
1
Branded Hot + Cool Fan Heater
(Unit Value: HK$3,380)
Quantity:
2
Smart Watch
(Unit Value: HK$3,199)
Quantity:
3

Monthly Mission Rewards

Mission Period

Missions

Participants can earn AIA Points by completing the following missions through OpenRice platform. One lucky draw chance for every 10 AIA Points collected, to participate in the Monthly Mission Rewards, and at the same time, be automatically entered into the Grand Lucky Draw for more exciting prizes!
Mission 1
First time linking AIA Connect to OpenRice member account
Mission 2
Each time
(i) reserving a table and attending, or
(ii) ordering takeaway via www.OpenRice.com or OpenRice App

Tip 1
Non-AIA customers can also join!


Tip 2
Auto-enrol to lucky draw. No seperate registration is required!


Tip 3
Grand Lucky Draw chances will be based on chances accumulated in all three Mission Periods


Tip 4
AIA Points rewarded in previous AIA Eat-to-Win Lucky Draw (promotion period: 21 November 2022 to 20 February 2023) will be reset to 0. They will not be counted in this promotion period and related lucky draw chance.

Account Linking

Step 1:
Open OpenRice App and click "My Points";
Step 2:
Click "+" at AIA Point Rewards Programme;
Step 3:
Existing "AIA Connect" member logs in to / New "AIA Connect" member registers account*;
Step 4:
Fill in the personal and contact information for Lucky Draw purpose;
Step 5:
Member can earn AIA Point via OpenRice Platform, and join Lucky Draw upon successful linking!

*Please download or update AIA Connect App to 4.363 version or above. After that, open OpenRice app and go to 'My Points' page to complete account linking.

For more information on account linking and types and quantity of prizes, terms and conditions apply.

Trade Promotion Competition Licence No.: 56708-10, 56711-3

Enjoy your meal. Worry free.

AIA Dining Cover covers hospitalisation from COVID-19, bodily injuries, traffic accidents or food poisoning from covered restaurant reservations, it provides accidental hospital income benefit .
Get covered with only HK$3 premium per insured per reservation!

From now till 30 April 2023, apply AIA Dining Cover for FREE!

T&C applies

Tips: If you have connected your AIA Connect account with your OpenRice account, you will see the marketing banner placed by AIA in OpenRice! Click to understand more and APPLY!
Step 1:
Click HERE or check Membership page on OpenRice App
Step 2:
Existing "AIA Connect" member logs in to / New "AIA Connect" member registers account, and complete the steps
Then, when you complete restaurant booking at OpenRice App, you will see an AIA Dining Cover marketing banner placed by AIA

Are you worried about the following when dining out?

COVID-19
Dined at a packed restaurant and got infected!
Traffic Accident
Injured in a car crash on my way to restaurant!
Bodily Injury
Slipped at the restaurant washroom!
Food Poisoning
Bad food and end up with diarrhea!

We got you covered! When above incidents are directly resulted from the covered dining, we provide:

HK$800 hospital income per day up to 10 days per insured.
One-off HK$10,000 in the unfortunate event of insured's death

Get an AIA Dining Cover policy NOW!

If you have connected your AIA Connect account with your OpenRice account, you will see the marketing banner placed by AIA in OpenRice! Click to understand more and APPLY!

Step 1:
When you complete restaurant booking at OpenRice, you will see an AIA Dining Cover marketing banner placed by AIA
Step 2:
Click and be directed to AIA website to learn more about the product details of AIA Dining Cover and get started
Step 3:
Fill in a few information

Tips: May add spouse and child(ren) as Additional Insured(s)
Step 4:
Understand the premium information and make declaration
Step 5:
Pay & all done!
Click here to learn about the application journey

Winner Announcement Details

Winners of each Mission Period and Grand Lucky Draw will be drawn randomly by the computer system. The Winner List will be announced through the following channels on the designated dates

AIA Eat-to-Win Lucky Draw (Wave 2)

Promotion period: 21 February 2023 to 20 May 2023

Mission Period Lucky Draw Date Winner Announcement Date
Mission Period 1 27 March 2023 3 April 2023
(Only on AIA's corporate website)
Mission Period 2 27 April 2023 5 May 2023
(Only on AIA's corporate website)
All the winners of Mission Period 1-3 and Grand Lucky Draw 29 May 2023
(Applicable to Mission Period 3 and Grand Lucky Draw only)
5 June 2023
(The winners will be announced on AIA's corporate website (aia.com.hk), Sing Tao Daily and The Standard)

Winners of Lucky Draw Phase 1 (Wave 2) will be announced on 3 April 2023.

AIA Eat-to-Win Lucky Draw (Wave 1)

Promotion period: 21 November 2022 to 20 February 2023

Mission Period Lucky Draw Date Winner Announcement Date
Mission Period 1 29 December 2022 6 January 2023
(Only on AIA's corporate website)
Mission Period 2 31 January 2023 7 February 2023
(Only on AIA's corporate website)
All the winners of Mission Period 1-3 and Grand Lucky Draw 27 February 2023
(Applicable to Mission Period 3 and Grand Lucky Draw only)
7 March 2023
(All winners will be announced on AIA's corporate website (aia.com.hk), Sing Tao Daily and The Standard)

All Mission Period 1-3 and Grand Lucky Draw (Wave 1) have come to a successful end. Thank you for your participation!

Winner List

Monthly Rewards

AIA Eat-to-Win Lucky Draw (Wave 1)

Promotion period: 21 November 2022 to 20 February 2023

Mission Period 3:
21 January 2023 to 20 February 2023
First Name Last Name Phone No. (First 4 Digits) Prize Name
Mission Period 2:
21 December 2022 to 20 January 2023
First Name Last Name Phone No. (First 4 Digits) Prize Name
Mission Period 1:
21 November 2022 to 20 December 2022
First Name Last Name Phone No. (First 4 Digits) Prize Name
First Name Last Name Phone No. (First 4 Digits) Prize Name

For more information on account linking and types and quantity of prizes, terms and conditions apply.

Trade Promotion Competition Licence No.: 56708-10, 56711-3

Promotion period of AIA Eat-to-Win Lucky Draw Campaign (Wave 1) ended on 20 February 2023. Thank you for your participation!
For lucky draw and winner announcement dates, please refer to Q6 below. For previous lucky draw winner list, please visit here.
AIA Eat-to-Win Lucky Draw (Wave 1) (promotion period: 21 November 2022 to 20 February 2023):
Trade Promotion Competition Licence No.: 56364-66, 56367-69

AIA Eat-to-Win Lucky Draw Campaign (Wave 2)

1. Who is eligible to participate in the Lucky Draw Campaign?

This Campaign is only applicable to persons ("Participants") who:

  • are aged 18 or above;
  • are holders of a valid Hong Kong Identity Card;
  • are holders of a valid Hong Kong registered mobile phone number or email address;
  • are holders of OpenRice members and AIA Connect User accounts and
  • earn AIA Point by performing missions through OpenRice mobile app and website within the Campaign Period.
2. Can non-AIA customers join the Lucky Draw Campaign?

Yes. Non-AIA customer(s) who meet(s) the participation requirement can also join this Campaign.

3. When is the promotion period of the Lucky Draw Campaign?

This Campaign starts from 21 February 2023 to 20 May 2023, both dates inclusive ("Campaign Period"), and is divided into 3 Mission Periods ("Mission Period") as follows:

  • Mission Period 1: 21 February 2023 to 20 March 2023
  • Mission Period 2: 21 March 2022 to 20 April 2023
  • Mission Period 3: 21 April 2023 to 20 May 2023

Participants who finish at least one Mission in any one Mission Period will be automatically enrolled in the Grand Lucky Draw.

4. How do I join the AIA Eat-to-Win Lucky Draw Campaign?

Participants can earn AIA Point by completing the following missions. Every 10 AIA Points represents one lucky draw chance entry.

Mission Scope No. of eligible AIA Point
earned
Link AIA Connect User account to OpenRice Member account ("Account Linking") Applicable to the first time only 20
After completing Account Linking, (i) reserve a table and attend the dining, or (ii) use takeaway service via www.OpenRice.com or OpenRice App All available "Healthy Food / Vegetarian Restaurants", "Food Wise Eateries Restaurants", and "Salt & Sugar Reduction Restaurants" 20 (each time)
After completing Account Linking, (i) reserve a table and attend the dining, or (ii) use takeaway service via www.OpenRice.com or OpenRice App All restaurants, except "Healthy Food / Vegetarian Restaurants", "Food Wise Eateries Restaurants" and "Salt & Sugar Reduction Restaurants" 10 (each time)
5. Will my AIA Points earned in previous AIA Eat-to-Win Lucky Draw Campaign (Wave 1) (promotion period: 21 November 2022 to 20 February 2023) be carried over and entitled for lucky draw chances in this Campaign (Wave 2)?

AIA Points earned in previous AIA Eat-to-Win Lucky Draw Campaign (Wave 1) (promotion period: 21 November 2022 to 20 February 2023) have been reset to zero on 20 February 2023. They will not be carried over and entitled for lucky draw chances in this Campaign (Wave 2).

6. When will the drawings be conducted? How do I find the results?

Winners of each Mission Period and Grand Lucky Draw will be drawn randomly by the computer system. The Winner List will be announced through the following channels and dates:

AIA Eat-to-Win Lucky Draw (Wave 2) Promotion period: 21 February 2023 to 20 May 2023

Mission Period Lucky Draw Date Winner Announcement Date
Mission Period 1 27 March 2023 3 April 2023
(Only on AIA's corporate website)
Mission Period 2 27 April 2023 5 May 2023
(Only on AIA's corporate website)
All the winners of Mission Period 1-3 and Grand Lucky Draw 29 May 2023
(Applicable to Mission Period 3 and Grand Lucky Draw only)
5 June 2023
(The winners will be announced on AIA's corporate website (aia.com.hk), Sing Tao Daily and The Standard)

AIA Eat-to-Win Lucky Draw (Wave 1) Promotion period: 21 November 2022 to 20 February 2023

Mission Period Lucky Draw Date Winner Announcement Date
Mission Period 1 29 December 2022 6 January 2023 (Only on AIA's corporate website)
Mission Period 2 31 January 2023 7 February 2023 (Only on AIA's corporate website)
The winners of Mission Period 1-3 and Grand Lucky Draw 27 February 2023 (Applicable to Mission Period 3 and Grand Lucky Draw only) 7 March 2023 (The winners will be announced on AIA's corporate website (aia.com.hk), Sing Tao Daily and The Standard)

All winner lists related to this Campaign shall be considered valid according to AIA's records.

7. Can I win more than one prize?

In Mission Period 1-3, there is no limit on the amount of AIA Point to be accumulated in each Mission Period.

Mission Period 1 to Mission Period 3: Every entry has a chance to get one prize, that means, one participant can get more than one prize in each period by completing more missions and hence earning more entries.

Grand lucky draw after three Mission Periods: Grand Lucky Draw chances will be based on chances accumulated in all Mission Periods. Each AlA Connect User account can only win at most one Grand Lucky Draw prize. During the Grand Lucky Draw prize redemption, if it is found an individual customer owns more than one AIA Connect accounts and so get more than one Grand Lucky Draw prizes, AIA reserves the right to reward only one Grand Lucky Draw Prize (the one with the higher stated value in the gift table under Clause 8 in this promotion Terms and Conditions).

8. Can I nominate my relatives/ friends to receive my prizes?

The winner should collect the prize(s) in person.

9. What documents are required for prize redemption?

If the prize is in electronic format, AIA will contact the winner through AIA Connect Push Notification and has the discretion to notify winners by email or SMS if applicable.

If the prize is a physical good, the winner has to bring along Hong Kong Identity Card and award email to the redemption centre to redeem the prize(s). If the winner fails to present the required documents, AIA reserves the right to disqualify the winner.

10. Who can I contact if I have enquiry about the Campaign?

For enquiries, please call our hotline at (852) 2232 8390 or send email to aia_eatbetter@aia.com.

AIA Eat-to-Win Lucky Draw (Wave 2) (promotion period: 21 February 2023 to 20 May 2023):
Trade Promotion Competition Licence No.: 56708-10, 56711-3

Account Registration and Linkage

1. How to download and install "AIA Connect" Mobile App?

Depending on the device, users can download the "AIA Connect" App from the Apple App Store or Google Play Store.

See our user guide for details: https://www.aia.com.hk/content/dam/hk/en/pdf/AIA-Connect-Download-Registration-EN.pdf

For further enquiries, please call our hotline at (852) 2232 8888 or send email to hk.customer@aia.com.

2. How to register "AIA Connect" account?

After installing the "AIA Connect" Mobile App, a New user can select "New User Registration". Follow the instructions to register an account by providing an Email address and Mobile number.

See our user guide for details:
https://www.aia.com.hk/content/dam/hk/en/pdf/AIA-Connect-Download-Registration-EN.pdf

For further enquiries, please call our hotline at (852) 2232 8888 or send email to hk.customer@aia.com.

3. I have registered "AIA Connect" account before but forgot the Login ID & Password. How could I retrieve the login details?

Users can select "Forgot login id/password" in the "AIA Connect" Mobile APP and follow the instructions to provide their Email and Mobile Number for Login ID recovery and password reset.

For further enquiries, please call our hotline at (852) 2232 8888 or send email to hk.customer@aia.com.

4. I did not receive "AIA Connect" new password. What shall I do?

About Login and Account Maintenance / Forgot Login Details / Did not receive new Password

After you have submitted the request for creating a new password, you will receive a new OTP within 1 hour (by SMS or email). If no mobile number has been registered in your Easy Login ID before, please note that the new password letter will be sent by post within 3 working days.

5. I did not receive One-Time-Passcode (OTP). What shall I do?

About Account Login and Maintenance / How to Login / AIA Connect

Users will be needed to authenticate with One-Time-Passcode (OTP) when logging in our AIA connect website.

OTP will be sent via your mobile number or email address registered on Easy Login ID. Please try to contact your telecom service providers or check your junk mail box in email if you are unable to receive the passcode.

For further assistance, please contact AIA customer service hotlines:

For Individual Life policyholders (Hong Kong)
  • Hotline number:
    (852) 2232 8888 or *1299 (for mobile phones only)
  • Service hours:
    Mon - Fri: 8:45 a.m. - 7:00 p.m. (open through lunch)
    Sat: 9:00 a.m. - 1:00 p.m.
    Sun / public holidays: Closed
For Individual Life policyholders (Macau)
  • Hotline number:
    (853) 8988 1822
  • Service hours:
    Mon - Fri: 8:45 a.m. - 5:15 p.m. (open through lunch)
    Sat / Sun / public holidays: Closed
For MPF / ORSO / Macau Pension members
  • Hotline number:
    (852) 2200 6288 (Hong Kong) or (853) 0800 272 (Macau)
  • Service hours:
    Mon - Fri: 9:00 a.m. - 9:00 p.m. (open through lunch)
    Sat: 9:00 a.m. - 1:00 p.m.
    Sun / public holidays: Closed
For Group Insurance members
  • Hotline number:
    (852) 2200 6333 (Hong Kong)
  • Service hours:
    Sat / Sun / public holidays: Closed
For AIA Vitality members
  • Hotline number:
    (852) 2232 8282 (Hong Kong) or (853) 0800 315 (Macau)
  • Service hours:
    Mon - Fri: 8:45 a.m. - 7:00 p.m. (open through lunch)
    Sat: 9:00 a.m. - 1:00 p.m.
    Sun / public holidays: Closed

AIA Dining Cover Note: For "AIA" mentioned under AIA Dining Cover section, AIA is referring to AIA International Limited (a company incorporated in Bermuda with limited liability).

1. What is AIA Dining Cover?

AIA Dining Cover is a general insurance product that provides accidental hospital income benefit and accidental death benefit for designated accidents that directly resulting from covered restaurant reservation. It is underwritten by AIA International Limited (a company incorporated in Bermuda with limited liability) ("AIA").

If you have already connected your AIA Connect account with your OpenRice account, every time you make a reservation at a Hong Kong restaurant on OpenRice App, on the "Booking Success" page, you will be able to see the AIA Dining Cover marketing banner placed by AIA, through which you can visit AIA website to understand more and apply for this insurance product.

If you have any insurance related enquires or matters, please contact AIA directly (email: aia_eatbetter@aia.com). OpenRice is not carrying out any insurance regulatory activities, including providing any insurance related products, services, advice or recommendation.

For details, please click here to learn more

2. What are the benefits of AIA Dining Cover?

1. Accidental hospital income benefit

Covering hospitalisation^ from COVID-19, bodily injuries, traffic accidents or food poisoning from covered restaurant reservations (HK$800 hospital income per day, up to 10 days per insured during the coverage period* and 40 days per calendar year per insured across all AIA Dining Cover policies).

When the incident happens as follow:

i. COVID19 diagnosis within five days after the reservation time^
ii. Bodily injury incurred within one hour before or three hours after the reservation time in the restaurant area
iii. Traffic accident incurred on the journey to and from the restaurant within three hours before and/or five hours after the reservation time
iv. Food poisoning incurred within twenty-four hours after reservation time

2. Accidental death benefit

HK$10,000 lump sum payment per life in case of insured's death from the above incidents within 35 days after the reservation.

^exclude community isolation facilities and community treatment facilities

*within 35 days after the reservation time

For details, please refer to AIA website, product brochure, product terms and conditions.

3. What is the cost of AIA Dining Cover?

The premium is HK$3 per insured per reservation.

4. Who is eligible to AIA Dining Cover?

AIA Dining Cover provides protection for:

Primary Insured:

  • Age between 18 and 70, residing in Hong Kong and a holder of HKID card.

Additional Insured:

  • Legally married spouse of Primary Insured: Age up to 70, residing in Hong Kong and a holder of HKID card.
  • Child (natural, step or adopted) of Primary Insured: Age between 14 days and age 17, residing in Hong Kong, a holder of HKID card or with Hong Kong birth certificate, unmarried.
  • Each AIA Dining Cover policy can enroll up to 10 Additional Insureds.

All applicant(s) and insured(s) must be residing and locating in Hong Kong at the time of policy application.

5. Can I add friend(s) or other family member(s) as Additional Insured?

Currently, you can only add your legally married spouse and minor, unmarried child(ren) as Additional Insured. We do not support application for others (e.g. friends and other family members).

6. How can I purchase AIA Dining Cover?

If you have connected your AIA Connect account with your OpenRice account, every time you make a reservation at a Hong Kong restaurant on OpenRice App, you will see the AIA Dining Cover marketing banner placed by AIA on 'Booking Success' or 'My Booking' page. After clicking the marketing banner, you will be directed to AIA website to understand the product details and start the application.

For details, please click here to learn more.

7. If the Insured is first confined and then passes away directly due to a covered incident within the coverage period, will both Accidental Hospital Income Benefit and Accident Death Benefit be paid?

Yes, we will pay both Accidental Hospital Income Benefit and Accidental Death Benefit if the insured is confined and subsequently dies directly due to a covered incident.

8. If the Insured is confined, or passes away as a result of 2 or more covered incidents (e.g. COVID 19 and Food poisoning under the same covered reservation), can the benefit be paid twice or more?

Regardless of number of covered incidents resulting in the same confinement, or death of the same Insured, we will pay the benefit once only.

9. If the Insured is confined, or passes away when being covered by 2 or more AIA Dining Cover policies, can the benefit be paid twice or more?

Regardless of number of policies covering the same confinement, or death of the same Insured, we will pay the benefit once only.

10. Is there a limit on number of active AIA Dining Cover policies I hold at the same time?

There is no limit on number of active policies for multiple reservations you can hold at a time. However only one AIA Dining Cover policy can be issued for each reservation. Regardless of number of policies you hold, Accidental Hospital Income Benefit is subject to 40 days per calendar year per insured, and Accidental Death Benefit is subject to once per life per Insured only.

11. How can I check my AIA Dining Cover policy information?

You may access the policy detail at AIA website through (i) AIA Dining Cover policy confirmation SMS/ Email, (ii) AIA Connect app, (iii) clicking the AIA Dining Cover marketing banner placed by AIA along the covered restaurant reservation detail on OpenRice App.

For details, please click here to learn more.

12. What will happen if I have changed my restaurant reservation date and/or time?

When the change is made more than 15 minutes before original reservation date and time, your policy coverage period will follow the reservation date and time after the change. Please note:

  • if only the reservation time is changed (and no change for the date), there will be no amendment to any policy document.
  • if the reservation date is changed, you will receive a new Certificate of Insurance, after one hour from the change, which supersedes all previous Certificates of Insurance issued under the same policy number.

When the change is made within 15 minutes before original reservation date and time, no policy related amendment can be made.

13. What will happen to my AIA Dining Cover policy if I cancel my restaurant reservation?

If you cancel your restaurant reservation at least four hours before your reservation time, your AIA Dining Cover policy will be automatically cancelled, and you will receive a redemption voucher in the amount of premium paid, after one hour from the cancellation, for your next AIA Dining Cover purchase.

The voucher has to be used within three months from the cancellation and cannot be redeemed in cash.

14. How can I file a claim?

First, you may access the policy details at AIA website through (i) AIA Dining Cover policy confirmation SMS/ Email, (ii) AIA Connect app, (iii) AIA Dining Cover marketing banner placed by AIA along the covered restaurant reservation detail on OpenRice App.

For details, please click here to learn more.

Then, select 'Apply claim' under corresponding AIA Dining Cover policy.

15. How long after an accident should the claim be filed?

You are required to file a claim within 30 days after the date of hospital discharge. In the event of death, please contact us for claims as soon as practicable.

16. Can AIA cancel my AIA Dining Cover policy?

We have the right to cancel your AIA Dining Cover policy at any time by giving 14 days' notice in writing to you.

  • When the booking date falls within the 14 days' notice period, all benefit entitlements will follow standard terms and conditions.
  • When the booking date is beyond the 14 days' notice period, the policy will be cancelled at the end of 14 days' notice period and no coverage will be provided. We will refund the actual premium paid by you.

We will not cancel the policy if you have already attended the booking before we issue the written notice. All benefit entitlements will follow standard terms and conditions

17. What will happen to my unused redemption voucher if AIA ceases the AIA Dining Cover?

For customers who obtain the voucher via cancellation in previous AIA Dining Cover policies, we shall refund the actual premium paid by you for all unused redemption voucher you hold.

18. Who can I contact if I have enquiry about the product?

For further enquiries, please call AIA Hong Kong hotline at (852) 2232 8390 or email the details to aia_eatbetter@aia.com.