I want to claim

After selecting the benefit you want to claim, you may refer to the following part for claim document checklist.

You will receive a notification in AIA Connect upon claim being processed.

Claim Document Checklist

Required Claim Document Claim Benefit Item
Accidental medical expense Accidental hospital income Temporary disability
Accident Claim Form Part II    
Referral letter 1    
Sick leave certificate    
Discharge summary    
Proof of disability 2    
ID card copy

Downloadable form

Required document
  1. Applicable to physiotherapy, chiropractic treatment, occupational therapy, diagnostic tests and specialist consultation
  2. Examples: doctor's follow up assessment record, physiotherapy/chiropractic treatment/occupational therapy progress report
A valid ID card copy is required if this has not been submitted previously

We may ask for other documents on a case by case basis.

How to apply e-claim?

For assistance, please contact us.