| HONG KONG, January 5, 2005: - American International Assurance Company (Bermuda), Limited. (AIA) today announced an offer to provide free worldwide emergency assistance services to new customers of any life or accident and health insurance plans for one year. The offer period is from now till March 31, 2005.
Mr. Alwin Lam, Executive Vice President and General Manager of AIA said, “AIA has been offering worldwide emergency assistance services to our customers in accordance with their insurance plans. The tragedy in South Asia has heightened public’s awareness of the need of such services. By offering the worldwide emergency assistance services free to new policyholders, we hope more people would have access to these services.”
From January 1 to March 31, 2005, new customers of any life or accident & health insurance plans, the insured will be entitled to free worldwide emergency assistance services operated by American International Assistance Services (AIAS) for one year effective from the policy issuance date. The services in the free offer include 24-hour worldwide telephone assistance services, emergency medical evacuation and repatriation of remains. There are no maximum amount limits imposed on these services.
AIA always care for the needs of customers. For any AIA customers affected by the South Asia earthquake and tsunamis, they can call the 24-hour AIA Service Hotline at 2232 8888. In addition to these innovative products, AIA provides financial planning services and has launched an investment-linked plan, Asset Accumulator, which has been highly successful in Hong Kong.
Asian consumers were asked to rank their most preferred brand for quality, value, trustworthiness, strong image, and the understanding of customer needs. While top of the mind awareness among consumers is crucial, high performance in qualitative attributes is regarded to be just as important.
AIA is Southeast Asia’s largest life insurer, with branch offices and affiliated companies located in countries and jurisdictions including China, Hong Kong, Macau, Malaysia, Thailand, Singapore, Brunei, Guam, Indonesia, Vietnam, India, Taiwan, the Philippines, Japan, Korea, Australia and New Zealand. The Company has been assigned ‘AAA’ insurer financial strength rating by global credit rating service Standard & Poor’s. In Hong Kong, AIA has also been assigned ‘Aaa’ the highest rating, by premier financial rating agency Moody’s. AIA is a wholly-owned subsidiary of American International Group, Inc. (AIG), the world’s leading international insurance and financial services organization.
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