1) There are many types of life insurance. How can I choose the most suitable one for me?
2) What is the difference among term insurance, whole life insurance and endowment insurance?
3) Is it a fact that the later I buy life insurance plan, the more money I can save?
4) Will insurance company pay out death benefit if the insured dies from committing suicide?
5) Can the beneficiary file a death claim to the insurance company if the insured has gone missing for years?
6) What is a rider in life insurance? What is it used for?
7) Can an agent rebate part or all of the commission to customers as a privilege to them?
8) What is the suitable age for purchasing an insurance plan for a kid for their future education fund?
9) When can the cash value be redeemed for child education insurance?
10) Is medical examination required for purchasing medical insurance? Is it needed to report the health condition and medical history to insurance company?
11) Can the insured cancel a policy? If so, will there be any refund of premium?
12) Can a minor purchase life insurance plan?
13) Before emigrating to another country, I add an accident rider to my life insurance which has been bought for a long time. Can I get indemnity if I have accident in other country?


1) There are many types of life insurance. How can I choose the most suitable one for me?
    You are recommended to take your own financial needs and economic situation into consideration when selecting the most suitable type of life insurance. There are 3 main types of life insurance: term insurance , whole life insurance and endowment insurance . Based on the 3 main types of life insurance, most insurance companies have developed a number of life insurance plans to cater to the different needs of customers. Once you understand your own needs, then select one type of life insurance and ask an insurance consultant to prepare a tailor-made life insurance plan for you.

2) What is the difference among term insurance, whole life insurance and endowment insurance?
 
   

Term insurance provides life insurance protection to the insured for a specific period but comes without any savings element. In other words, insurance company will pay the sum assured if death occurs during the covered period. However, if the insured is still alive at the maturity date of the policy, no money will be given to the insured by the insurance company. As no savings is provided, premium for this type of insurance plan is the lowest.

Whole life insurance offers lifelong protection and savings to the insured. Premium will not be changed after the policy has come into effect.

Endowment insurance will pay the sum assured if death occurs during the covered period. Different from term insurance, if the insured is still alive at the maturity date of the policy, he/she will also receive maturity value of the policy.


3) Is it a fact that the later I buy life insurance plan, the more money I can save?
    In fact, more premiums will be required if a person purchases a life insurance plan at an older age. On the contrary, the premium will be lesser if a person buys a life insurance policy when he is younger. Besides, health condition may also be poorer when older, in which case insurance company may reject the application for a life insurance plan.

4) Will insurance company pay out death benefit if the insured dies from committing suicide?
    Life insurance policy usually has a suicide clause which defines the contestable period if the insured commits suicide. It usually counts from the policy effective date. If the suicide is committed beyond the contestable period, the insurance company is required to pay out death benefit.

5) Can the beneficiary file a death claim to the insurance company if the insured has gone missing for years?
    According to the Common Law, a person will be presumed death if he/she has gone missing for 7 years and his/her relatives cannot establish any contacts with him. As a result, the beneficiary can file a claim to the insurance company under such situation.

6) What is a rider in life insurance? What is it used for?
    A rider is a supplementary contract attached to the basic life insurance policy. The purpose of purchasing a rider is to increase the protection amount and coverage. A rider cannot be purchased individually and it must be attached to a basic policy. If the basic policy expires, the rider will also be terminated.

7) Can an agent rebate part or all of the commission to customers as a privilege to them?
    No. According to "The Code of Practice" published by The Hong Kong Federation of Insurers, an agent cannot offer to pay any rebate of premium as an inducement to any prospective insurance policyholder.

8) What is the suitable age for purchasing an insurance plan for a kid for their future education fund?
    Generally speaking, it is better to buy child education insurance at an early stage. There are 3 reasons for it: (1) the health condition of kids is better when they are younger; (2) more money can be saved for future education use if purchase insurance earlier; (3) there is an age limit for this kind of insurance plan. Insurance company may not accept the application if the insured is beyond the age limit.

9) When can the cash value be redeemed for child education insurance?
    Usually, there is a specific premium-paying period for child education insurance . The cash value can be collected when a child reaches the age of 18 or 21. Some insurance companies will convert the policy to an adult life insurance plan upon customers’ request. Some companies may even provide whole life protection free-of-charge.

10) Is medical examination required for purchasing medical insurance? Is it needed to report the health condition and medical history to insurance company?
    Medical examination is not a must for purchasing medical insurance which is subject to the requirement of insurance company. Age, health condition and the sum assured amount are the considerations for insurance company to decide whether medical examination is required. The insured has to declare his/her health condition and medical history in the application and has to sign as confirmation. Otherwise, insurance company may base on misrepresentation and non-disclosure to void the policy.

11) Can the insured cancel a policy? If so, will there be any refund of premium?
    Although the policyholder has the right to cancel a policy, insurance company does not. Insurance company does not have the responsibility to refund the premium if the policy is cancelled by the policyholder. If the policy has accumulated cash value, the policyholder can base on the provision of non-forfeiture option and ask the insurance company to return the cash value. However, if there is no cash value accumulated upon cancellation of the policy, the policyholder may not get any refund from the insurance company. For participating plans, if the annual dividends have been accumulated before policy cancellation, the insurance company has to pay all the dividends to the insured.

12) Can a minor purchase life insurance plan?
    According to Hong Kong law, persons of age below 21 is classified as minor. A minor can also buy life insurance but he/she needs to appoint a trustee who is usually the parents or the guardians.

13) Before emigrating to another country, I add an accident rider to my life insurance which has been bought for a long time. Can I get indemnity if I have accident in other country?
    There is no geographical limit for the coverage of an insurance policy. Therefore, the insured can still enjoy the insurance protection by paying premium continuously after emigration. As claim applications have to be handled by the office where the policy is issued, you should submit your claim applications to Hong Kong office since you purchase your insurance in Hong Kong.

Please take note that the insurance company may take more time to check the document and information provided by the insured for claims applications as the accident is not happened in Hong Kong.
*The above information is for reference only.
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