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  • Our Products

    Our Products

    Find our products and services according to your insurance needs.

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    Life Stages

    Which life stages are you in? We understand your needs and are committed to offering the right solutions that cater to your evolving needs.​

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    For Individuals

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    • Savings Insurance

      Grow and protect your wealth
    • Insurance with Investment Focus

      Grow your savings with investments
    • Life Protection

      Provide financial peace of mind in case worst should happen
    • Critical Illness Protection

      Relieve financial burden when serious illness strikes
    • Medical Protection

      Support for medical expenses
    • Severity-Based Health Protection

      Benefit pay-out based on your illness severity level
    • Voluntary Health Insurance Scheme

      Government-certified medical protection plans providing medical cover, with premiums that are eligible for tax deductions
    • Retirement Income

      Prepare for your retirement
    • Investment-Linked Assurance Schemes

      Make your own investment decisions
    • Accident & Other Protections

      Protect against accidents and other unforeseen events
    • AIA Vitality

      A game changing wellness programme that redefines the traditional concept of insurance and reward you to live a healthy lifestyle
    • MPF / ORSO / MACAU PENSION (Members)

      A comprehensive retirement solutions for employees and self-employed persons
    • GROUP INSURANCE

      Support your HR strategies with flexible and cost-effective plans to protect your employees
    • MPF / ORSO / MACAU PENSION (Employers)

      A comprehensive retirement solutions for employers
  • Life Challenges

    Life Challenges

    What matters to you most?

    View all life challenges
    • Leading a Healthier Life

      There is no better feeling in life than being healthy.
    • Plan for Your Children’s Education

      Start an education fund as soon as possible to ensure your children’s bright future
    • Lessen the Impact of Critical Illness

      Concentrate on getting well without financial worries
    • Prepare for Medical Expenses

      Comprehensive protection saves you the financial hassle in dealing with the unexpected
    • Start Building Your Fortune

      Realise your lifelong dreams by accumulating wealth today
    • Enjoy Your Retirement

      Move towards a fulfilling life in retirement
  • About AIA

    About AIA

    For a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    DISCOVER KEY CORPORATE FACTS ABOUT AIA HONG KONG & MACAU
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      Our people are the founders of our success
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    Health & Wellness 360

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      A selection of product brochures you can download
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      For your health, we go beyond insurance
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    • Health and Claims

    Claims corner

    My policy is owned by

    • Myself Or My Family
    • My Company

    How to File a Claim

    Find out more on how to file a claim

    Claims FAQ

    Answers to frequently asked questions
    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

    EXPLORE AIA
     
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    Copyright © 2021, AIA Group Limited and its subsidiaries. All rights reserved."AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)
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