Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
Hong Kong 12/F AIA Tower, 183 Electric Road, North Point, Hong Kong
Operating hours: Monday-Friday 8:45am-6:00pm Closed on Saturday, Sunday, and Public Holiday
Macau Unit 1903, 19/F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau
Operating hours: Monday-Friday 08:45am-5:15pm Closed on Saturday, Sunday, and Public Holiday
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