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    • IMPORTANT INFORMATION

    • General
    • MPF/ORSO/Macau Pension

    THE HONG KONG GOVERNMENT’S EMPLOYMENT SUPPORT SCHEME (ESS):

    • Notice to participating employers of AIA MPF – Prime Value Choice
    • Notice to participating employers of AIA Retirement Fund Scheme

    MEMBERS OF MACAU PENSION SCHEMES PLEASE NOTE:

    • Stay Calm Amidst Short-Term Market Fluctuations

    PARTICIPATING EMPLOYERS AND MEMBERS OF AIA MPF – PRIME VALUE CHOICE PLEASE NOTE

    • Notice to Participating Employers and Members of AIA MPF – Prime Value Choice on various changes
    • Notice to Participating Employers and Members of AIA MPF – Prime Value Choice on Fee Reduction, Voluntary Contributions and other changes
    • Notice to Participating Employers and Members of AIA MPF – Prime Value Choice on Tax Deductible Voluntary Contributions
    • Notice to Participating Employers and Members of AIA MPF – Prime Value Choice on Fee Disclosure
    • Notice to Participating Employers and Members of AIA MPF – Prime Value Choice on Fund Restructuring
    • Notice to Participating Employers and Members of AIA MPF – Prime Value Choice on the Change of the Administrator

     

    AIA MPF – Prime Value Choice Annual Consolidated Report:

    • For the Year Ended 30 November 2019

    PARTICIPATING EMPLOYERS AND MEMBERS OF AIA RETIREMENT FUND SCHEME PLEASE NOTE

    • Notice to participating employers and members of AIA Retirement Fund Scheme on the Enhancement of disclosures in respect of the AIA Hong Kong and China Fund and the AIA World Fund
    • Notice to participating employers and members of AIA Retirement Fund Scheme on the Termination of the AIA Interest Guaranteed Fund and enhanced disclosures in respect of the underlying investments of the AIA Manager’s Choice Fund
    • Notice to participating employers and members of AIA Retirement Fund Scheme on the Cessation of Trusteeship of AIA Pension and Trustee Co. Ltd. and Change of Guarantor of AIA Guaranteed Fund
    • Notice to participating employers of AIA Retirement Fund Scheme on the Changes to AIA Global Bond Fund
    • Notice to participating members of AIA Retirement Fund Scheme on the Changes to AIA Global Bond Fund
    • Notice to participating employers and members of AIA Retirement Fund Scheme on the Addition of the New Funds and other Amendments
    Contact aia

    In view of the latest development related to COVID-19, we have changed service hours of our Customer Service Centres (CSCs) with immediate effect to reduce the risk of virus spreading. We strongly recommend customers to make good use of all online self-help and electronic services, e.g. our mobile apps, “AIA Connect”, to make enquiry. We are sorry for any inconvenience caused.

    Hong Kong’s CSCs:

    • Service hour: Resumed normal

    To safeguard health of our customers and Service Ambassadors, and to minimize any health risk, we will exercise effective measures of social distancing in the premises of our service centre. In case the number of visiting customers has reached maximum capacity of service centre, we will request customers to leave. They could visit us again after booking their service online. Alternatively, they could leave their personal information and service requests with us to call back on the same day. Customers are cordially invited to book service through:

    • our mobile application “AIA Connect” (Profile> Contact AIA > Customer Service Centre Enquiry Appointment Service); or
    • book it with this link: https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html

    We also encourage customers to make use of our electronic payment channels to settle their premium, experiencing our convenient, fast and safe service.

    Macau’s CSC:

    • Service hour: Monday - Friday; 10am - 4pm

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    In view of the latest development related to COVID-19, we have changed service hours of our Customer Service Centres (CSCs) with immediate effect to reduce the risk of virus spreading. We strongly recommend customers to make good use of all online self-help and electronic services, e.g. our mobile apps, “AIA Connect”, to make enquiry. We are sorry for any inconvenience caused.

    Hong Kong’s CSCs:

    • Service hour: Resumed normal

    To safeguard health of our customers and Service Ambassadors, and to minimize any health risk, we will exercise effective measures of social distancing in the premises of our service centre. In case the number of visiting customers has reached maximum capacity of service centre, we will request customers to leave. They could visit us again after booking their service online. Alternatively, they could leave their personal information and service requests with us to call back on the same day. Customers are cordially invited to book service through:

    • our mobile application “AIA Connect” (Profile> Contact AIA > Customer Service Centre Enquiry Appointment Service); or
    • book it with this link: https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html

    We also encourage customers to make use of our electronic payment channels to settle their premium, experiencing our convenient, fast and safe service.

    Macau’s CSC:

    • Service hour: Monday - Friday; 10am - 4pm

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau
     
    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

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