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Yes, as long as the attending doctor referred you. Please remember to keep the hospital receipts for your claim.
You need to submit two documents:
Only if you meet all of the following conditions:
In most cases, you need to be the beneficiary of the policy, or the administrator/executor of the deceased’s estate. If the beneficiary is below 18 years old, their parent or legal guardian should file the claim.
First, you need to fill in the three following sections of the claim form:
If the policy has more than one beneficiary, each one needs to complete a separate claim form or submit a separate Supplementary Information of Claimant.
Also, you need to submit the Physician’s Statement part of the Death Claim Form, completed by the deceased’s attending doctor.
You need to complete an application form with the deceased's personal details. You also need the following documents:
You can apply to the Court for a Declaration of Presumption of Death after the person has been missing for 7 years. Before the presumption is declared, you need to continue paying the premiums. Later, we will calculate and refund any overpayment based on the date of the declaration.
We reserve the right to recover the proceeds if the insured person is later found alive.
The payment is made to the beneficiary of the policy. However, if:
No. The proceeds of a death claim are not subject to estate duty in Hong Kong.
You can either give them to your financial planner or broker, or mail them to us at:
Hong Kong:
AIA Wealth Select Centre,
12/F AIA Tower,
183 Electric Road, North Point,
Hong Kong
Macau:
AIA Customer Service Centre,
Unit 1903, 19/F AIA Tower,
Nos. 251A-301 Avenida Comercial de Macau, Macau
Please send us the Claim Form with the supporting documents within 90 days of the accident, discharge from hospital or death of the insured.
It should include the following information:
Please fill in the Request for Return of Original Documents Form (click here), and hand it in with your claim.
Yes, in addition to the claim form and the original receipts, please provide a breakdown of the reimbursement from the other party so we can process the payment of any balance.
These benefits are paid to the policyholder. If the policyholder has died, it goes into their estate.