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    • Telegraphic Transfer Payment

    Fill in remittance slip, including policy number/AIA Vitality Membership Number, name of policyholder/AIA Vitality Member and amount;

    Pay to:

    Hong Kong
    (Applicable to insurance policy issued in Hong Kong)

    Bank

    Citibank, N.A. Hong Kong Branch

    Address

    Champion Tower, Three Garden Road, Central, Hong Kong

    Account Name

    AIA INTERNATIONAL LIMITED

    Bank Code

    006

    Account Nos.

    391-17721113 for USD
    391-61581186 for HKD

    Swift Code

    CITIHKHX or CITIHKHXXXX

    Macau
    (Applicable to insurance policy issued in MACAU)

    Bank

    OCBC Wing Hang Bank Limited

    Address

    No. 241 Avenida de Almeida Ribeiro, Macau

    Account Name

    AIA INTERNATIONAL LIMITED

    Account Nos.

    300454-260 for USD
    300454-001 for HKD
    300454-262 for MOP

    Swift Code

    WIHBMOMX

    important information 

    • If your payment to us is made via remittance / electronic fund transfer from your own account or a third party’s account, and there is subsequently a refund, AIA reserves the right to arrange refund directly to bank account of remitter (as the case may be).
    • Your bank may charge you a fee for this.
    • We will send an official receipt to policyowner or AIA Vitality Member when we receive the payment.
    • Please click here to view a sample of the cashier receipt, photocopy is invalid.
    • Fill in remittance slip, including policy number/ AIA Vitality Membership Number, name of policyowner/ AIA Vitality Member and amount.
    • Payment will be applied to policy premium, unless other payment purpose (e.g. Loan repayment/Levy) is specified in the remittance advice.
    Customer Protection Tips
    Customer Protection Tips
    Health ConcernsExchange rate of oreign currencies to Hong Kong Dollar

    Foreign Currencies Exchange Rates

    Exchange rate of foreign currencies to Hong Kong Dollar

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

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