Pre-book barrier-free service

We provide dedicated video conference and sign language services for customers with special needs.¹

*Mandatory fields

Preferred method of communication?

In Person

Via Video

Are you an existing customer?

Yes

Sign language service needed?

Yes

What is your plan or member account number?

What is your name? *

Best date and time to contact?^

What is your phone number?

What's your email address? *

Do you have a message?

0/9999

Email address ID

¹We may require you to show your "Registration Card for People with Disabilities" for verification.

^Please make your appointment at least 2 business days in advance to avoid double-booking. We shall also contact you by email within 2 business days to confirm your appointment, or arrange another time if it is unavailable.

I confirm that I have read, understood and agreed to the Personal Information Collection Statement of AIA International Limited (Hong Kong Branch), AIA International Limited (Macau Branch), AIA Company Limited and/or AIA Company (Trustee) Limited, whichever is applicable (individually referred to as an "AIA Entity") (the "Statement").

I declare and agree that any personal data and other information relating to me or my policy(ies) or account(s) or investment(s) contained in this application or collected, obtained, compiled or held by the relevant AIA Entity by any means from time to time may be collected and utilized in accordance with the Statement. I acknowledge and consent to the transfer of my personal data to parties within or outside Hong Kong for the purposes as set out in the Statement.

I agree to the relevant AIA Entity's use of my personal data for the above purposes in accordance with the Personal Information Collection Statement. I further consent to the relevant AIA Entity's use of my personal data provided above for the AIA Entity's financial planner to contact me.

Please confirm you have read and agreed the Personal Information Collection Statement.

Thank you.

We will contact you soon.