Pre-book barrier-free service

We provide dedicated video conference and sign language services for customers with special needs.¹

*Mandatory fields

Preferred method of communication?

In Person

Via Video

Are you an existing customer?

Yes

Sign language service needed?

Yes

What is your plan or member account number?

What is your name? *

Best date and time to contact?^

What is your phone number?

What's your email address? *

Do you have a message?

0/9999

Email address ID

¹We may require you to show your "Registration Card for People with Disabilities" for verification.

^Please make your appointment at least 2 business days in advance to avoid double-booking. We shall also contact you by email within 2 business days to confirm your appointment, or arrange another time if it is unavailable.

All personal information obtained herein is collected for the purpose of enabling us to contact you and utilised in accordance with the AIA Personal Information Collection Statement (“AIA PIC”). Without your express authorisation, personal information collected will not be transferred to third parties outside of those stated in the AIA PIC. You may choose not to provide the personal information required, but this may result in us being unable to contact you.

I agree to the use of my personal data for the above purposes in accordance with the AIA Personal Information Collection Statement (MPF/ORSO, Macau Pension)

Please confirm you have read and agreed the Personal Information Collection Statement.

Thank you.

We will contact you soon.