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  • HKTV Mall

    Get up to 2 Reward Credits each month by earning at least 1,500 exercise points from exercising. (This offer is applicable to Hong Kong members only)

    What Is This About?

    HKTVmall by Hong Kong TV Shopping Network Company Limited is a 24-hour online shopping mall. They provide an "one-stop shop" platform to customers, including entertainment, online shopping, delivery service and customer experience.

    AIA Vitality members can enjoy a HK$50 discount off their next HKTVmall purchase by redeeming Reward Credits for HKTVmall e-Gift Voucher HK$50 . All you need to do to earn Reward Credits is to exercise! For every 750 AIA Vitality points you earn in a calendar month by tracking exercise, you can earn one Reward Credit which can be used to select one HKTVmallHK  e-Gift Voucher HK$50 . It’s that easy, so let’s get healthy together!

    *Only available to AIA Vitality Hong Kong members who have achieved Platinum status.

    WHAT YOU NEED TO KNOW

    AIA Vitality members can earn up to 2 Reward Credits per calendar month based on the number of exercise points earned.

    • For every 750 exercise points you earn in a calendar month, you can earn one Reward Credit (maximum 2 Reward Credits earned per month).
    • One Reward Credit can be used to select one HKTVmall e-Gift Voucher HK$50.
    • If you earn the maximum number of points for fitness-related activities (15,000 AIA Vitality Points) within a membership year, you will receive 2 reward credits each month for the rest of your current AIA Vitality membership year.
    • HKTVmall e-Gift Voucher HK$50 is a reward choice only available to AIA Vitality members who have achieved Platinum status.
    • Each reward credit expires in 3 months after the end of the month in which the qualifying AIA Vitality Points were earned. (e.g. 750 AIA Vitality Points = 1 reward credit was earned on 15 May 2021. The reward credit expiry date is 31 August 2021).
    • Upon selection of reward choice “HKTVmall e-Gift Voucher HK$50”, the HKTVmall e-Gift Voucher has the same expiry date as the reward credit (e.g. if reward credit expiry date is 31 August 2021, HKTVmall e-Gift Voucher expiry date is 31 August 2021).
    • The HKTVmall e-Gift Voucher in your Wallet of AIA Connect can be redeemed at HKTVmall’s official website [ www.hktvmall.com ] or mobile app. All reward credits that are past the expiry date are not retrievable.
    • You must log in to HKTVmall account to redeem the HKTVmall e-Gift Vouchers.
    • One HKTVmall e-Gift Voucher entitles you to spend up to HK$50 at HKTVmall’s official website or mobile app.
    • HKTVmall e-Gift Voucher is not redeemable for in-store purchase at HKTVmall O2O shops.
    • HKTVmall e-Gift Voucher code can only redeem the assigned quantity and amount of HKTVmall e-Gift Vouchers.
    • Each HKTVmall e-Gift Voucher code can only be redeemed once.
    • Once the HKTVmall e-Gift Voucher code is redeemed successfully, the HKTVmall e-Gift Vouchers will be sent into your HKTVmall account and it cannot be transferred to other HKTVmall accounts.
    • A maximum of 10 HKTVmall e-Gift Vouchers can be used per transaction.
    • Terms and conditions is applied for the HKTVmall e-Gift voucher.
    • HKTVmall e-Gift Vouchers cannot be used to purchase HKTVmall e-Gift voucher, exchange to cash or Mall Dollar cash rebate, or settle any delivery charges and/or extra charges arising from merchant delivery.
    • You cannot transfer, assign, sell, barter or pledge your reward credits to another person. Reward credit and HKTVmall e-Gift Voucher cannot be redeemed for cash and cannot be returned for any other consideration.
    • Refund or exchange cannot be made for any unused balance of the HKTVmall e-Gift voucher.
    • AIA and Hong Kong TV Shopping Network Company Limited are not responsible for lost or stolen of the HKTVmall e-Gift Voucher code or HKTVmall e-Gift voucher.
    • In case of any disputes, Hong Kong TV Shopping Network Company Limited reserves the right to make the final decision.
    • For any enquiries of invalid HKTVmall e-Gift Voucher, please contact AIA Ambassador at 2232 8282 (Hong Kong).
    • Your HKTVmall e-Gift Voucher will immediately expire upon the termination of AIA Vitality membership.

     

    HKTVmall e-Gift Voucher Redemption Code will be displayed in Wallet and can be used to redeem HKTVmall e-Gift Vouchers worth HK$50 into your HKTVmall account. 

    Get Started

    Step 1: Exercise & Earn Reward Credit

    When you earn the required number of AIA Vitality points, Reward Credit(s) will automatically be credited to your AIA Vitality account. You may log in to AIA Vitality to check your Reward Credit balance and redeem rewards at any time. Don’t forget that reward credits will expire in 3 months from the end of the month in which you earned the qualifying AIA Vitality Points, if you do not select the reward from your Wallet of AIA Connect. Please check your account balance regularly.

    Step 2: Redeem Reward Credit

    Log in to AIA Connect app or website, click on “Wallet” tag > “Rewards” tag > “Monthly Reward Credit” tag > select “HKTVmall e-Gift Voucher HK$50”. You will see the number of reward credits you can select. You may select the number of reward credits to be redeemed as HKTVmall e-Gift Vouchers. The redemption will automatically be applied to the reward credits expiring first.

    Note: The HKTVmall e-Gift Voucher will expire in 3 months starting from the end of the month in which the qualifying AIA Vitality Points were earned or upon the termination of AIA Vitality membership. No reminder will be sent to you. Please check your account balance regularly.

    Step 3: Redeem your HKTVmall e-Gift Vouchers

    Please go to Wallet, click on “HKTVmall e-Gift Vouchers” under “My Voucher” then click on “SHOW REDEMPTION QR CODE/REDEMTION CODE” to receive a unique Redemption Code. You may to redeem your HKTVmall e-Gift Vouchers at HKTVmall’s official website or mobile app (it cannot be used for in-store purchase at HKTVmall O2O shops):

    • You need a HKTVmall account to redeem the e-Gift Vouchers. If you do not have an existing account, please register for one, registration is complimentary.

    On HKTVmall’s Website
    Log in to your HKTVmall account, click on “VIP Program” tag> “e-Gift Vouchers” tag > “Redeem e-Gift Voucher” tag > input the HKTVmall e-Gift Voucher code.

    On HKTVmall’s Mobile App
    Log in to your HKTVmall account, click on “Account” tag> “e-Gift Vouchers” tag > “Redeem e-Gift Voucher” tag > input the HKTVmall e-Gift Voucher code.

    • Upon completion, the HKTVmall e-Gift vouchers will be reflected in your HKTVmall account and it cannot be transferred to other accounts.
      At the point of purchase, you can select the number of HKTVmall e-Gift Vouchers (up to 10 HKTVmall e-Gift Vouchers per transaction) to be used before confirming the payment. The system will automatically deduct the amount from total payment.


    Step 4: View your HKTVmall e-Gift Vouchers status

    You can view your HKTVmall e-Gift Vouchers status under “e-Gift Vouchers” tag in the HKTVmall’s official website or app, which helps you keep track of available balance and the total amount you have spent on HKTVmall e-Gift Vouchers, as well as the expiry dates.

    Please read the Benefit Guide before redeeming your reward. You must adhere to the rules described within the Benefit Guide to receive your Vitality reward.


    Join AIA Vitality now to enjoy a wide range of benefits and earn AIA Vitality Points.


    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

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    Hotlines

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    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

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    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

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    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

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