Step 1: Exercise & Earn Reward Credit
When you earn the required number of AIA Vitality points, Reward Credit(s) will automatically be credited to your AIA Vitality account. You may log in to AIA Vitality to check your Reward Credit balance and redeem rewards at any time. Don’t forget that reward credits will expire in 3 months from the end of the month in which you earned the qualifying AIA Vitality Points, if you do not select the reward from your Wallet of AIA Connect. Please check your account balance regularly.
Step 2: Redeem Reward Credit
Log in to AIA Connect app or website, click on “Wallet” tag > “Rewards” tag > “Monthly Reward Credit” tag > select “HKTVmall e-Gift Voucher HK$50”. You will see the number of reward credits you can select. You may select the number of reward credits to be redeemed as HKTVmall e-Gift Vouchers. The redemption will automatically be applied to the reward credits expiring first.
Note: The HKTVmall e-Gift Voucher will expire in 3 months starting from the end of the month in which the qualifying AIA Vitality Points were earned or upon the termination of AIA Vitality membership. No reminder will be sent to you. Please check your account balance regularly.
Step 3: Redeem your HKTVmall e-Gift Vouchers
Please go to Wallet, click on “HKTVmall e-Gift Vouchers” under “My Voucher” then click on “SHOW REDEMPTION QR CODE/REDEMTION CODE” to receive a unique Redemption Code. You may to redeem your HKTVmall e-Gift Vouchers at HKTVmall’s official website or mobile app (it cannot be used for in-store purchase at HKTVmall O2O shops):
- You need a HKTVmall account to redeem the e-Gift Vouchers. If you do not have an existing account, please register for one, registration is complimentary.
On HKTVmall’s Website
Log in to your HKTVmall account, click on “VIP Program” tag> “e-Gift Vouchers” tag > “Redeem e-Gift Voucher” tag > input the HKTVmall e-Gift Voucher code.
On HKTVmall’s Mobile App
Log in to your HKTVmall account, click on “Account” tag> “e-Gift Vouchers” tag > “Redeem e-Gift Voucher” tag > input the HKTVmall e-Gift Voucher code.
- Upon completion, the HKTVmall e-Gift vouchers will be reflected in your HKTVmall account and it cannot be transferred to other accounts.
At the point of purchase, you can select the number of HKTVmall e-Gift Vouchers (up to 10 HKTVmall e-Gift Vouchers per transaction) to be used before confirming the payment. The system will automatically deduct the amount from total payment.
Step 4: View your HKTVmall e-Gift Vouchers status
You can view your HKTVmall e-Gift Vouchers status under “e-Gift Vouchers” tag in the HKTVmall’s official website or app, which helps you keep track of available balance and the total amount you have spent on HKTVmall e-Gift Vouchers, as well as the expiry dates.
Please read the Benefit Guide before redeeming your reward. You must adhere to the rules described within the Benefit Guide to receive your Vitality reward.