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    • Fitbit

    Fitbit is a leading manufacturer of activity trackers and wireless-enabled wearable devices that measure data such as the number of steps walked, quality of sleep, and other personal metrics.

    AIA Vitality members can enjoy 25% discount off the recommended retail price of selected Fitbit fitness devices.

    WHAT YOU NEED TO KNOW

    You can enjoy 25% discount off the recommended retail price on selected Fitbit fitness devices purchased through aiavitality.com.hk. This discount does not apply to Fitbit purchases made at retail stores or through any other websites.

    Our discount offer is applicable to a wide range of fitness devices and therefore, there is a possibility of some recently introduced models that might not yet be compatible with AIA Vitality. To ensure compatibility, please click here for the list of fitness device manufacturer and fitness application that is support by AIA Vitality Programme.

    Earn up to 100 AIA Vitality Points each day

    For workouts tracked using Fitbit

    You'll earn AIA Vitality Points in the fitness category, depending on the number of steps that you take a day.

    You can earn up to 15,000 AIA Vitality Points for all fitness-related activities (including gym workouts, fitness device tracking and organised fitness events). Once you have linked your device to AIA Vitality, points take up to 2 weeks to show on your AIA Vitality Points Statement.

    Steps Each Day
    Steps Each Day
    - +
    Steps Each Day AIA Vitality Points
    7,500 – 12,499 50
    OR
    >= 12,500 100
    OR
    <7,500 You may earn points if we have suggested a personal Health Goal within this range.

     

    Example of AIA Vitality Points Allocation
    Example of AIA Vitality Points Allocation
    - +

    A maximum of 100 points will be awarded for one download a day. If you complete two fitness activities in 1 day, then the higher points between the two will be awarded.

    Example:John buys a fitness device that can be linked to AIA Vitality. His device collects step and calorie data. John takes part in a minimum of 30 minutes of physical activity in one exercise session. He exercises at an average heart rate of more than 60% of his age-related maximum heart rate, burns a minimum of 150 calories (at a rate of no fewer than 300 calories an hour) and takes 7,500 steps. He uploads his exercise data to AIA Vitality. This event qualifies for 50 points.

    On the same day John also completed a marathon and submitted the information of this organised fitness event to AIA Vitality. This event qualifies for 1,500 points.

    John will earn 1,500 points for the day of the marathon i.e. the higher of the 2 above events.

    Join AIA Vitality now to enjoy a wide range of benefits and earn AIA Vitality Points.

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

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