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    • Mi Band

    Understand your every move with the elegant and robust Mi Band activity tracker. With a military grade sensor and a 30-day battery life, you'll never miss a step!

    WHAT YOU NEED TO KNOW

    You'll earn AIA Vitality Points in the fitness category if you exercise at a specific intensity, for a specific time. To ensure compatibility, please click here for the list of fitness device manufacturer and fitness application that is support by AIA Vitality Programme.

    Earn up to 100 AIA Vitality Points each day

    For workouts tracked using Mi Band

    You can earn up to 15,000 AIA Vitality Points for all fitness-related activities (including gym workouts, fitness device tracking and organised fitness events). Once you have linked your device to AIA Vitality, points take up to 2 weeks to show on your AIA Vitality Points Statement.

    Calorie Data
    Calorie Data
    - +
    Calorie Data AIA Vitality Points

    At least 30 minutes of physical activity and a minimum of 150 calories burned (at a rate of no fewer than 300 calories an hour) in one exercise session a day.

    50

    OR

     

    At least 30 minutes of physical activity and a minimum of 300 calories burned (at a rate of no fewer than 600 calories an hour) in one exercise session a day.

    100

    OR

     

    At least 60 minutes or more of physical activity and a minimum of 300 calories burned (at a rate of no fewer than 300 calories an hour) in one exercise session a day.

    100
    Steps Each Day
    Steps Each Day
    - +
    Steps Each Day AIA Vitality Points

    7,500 – 12,499

    50

    OR

     

    >= 12,500

    100

    OR

     

    <7,500

    You may earn points if we have suggested a personal Health Goal within this range.
    Example of AIA Vitality Points Allocation
    Example of AIA Vitality Points Allocation
    - +

    A maximum of 100 points will be awarded for one download a day. If you complete two fitness activities in 1 day, then the higher points between the two will be awarded.

    Example: John buys a fitness device that can be linked to AIA Vitality. His device collects step and calorie data. John takes part in a minimum of 30 minutes of physical activity in one exercise session. He exercises at an average heart rate of more than 60% of his age-related maximum heart rate, burns a minimum of 150 calories (at a rate of no fewer than 300 calories an hour) and takes 7,500 steps. He uploads his exercise data to AIA Vitality.

    John will earn 50 points that day for his exercise session for meeting one of the criteria from either his heart rate data or speed data or calorie data or step data.

    Join AIA Vitality now to enjoy a wide range of benefits and earn AIA Vitality Points.

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Macau

    In response to the epidemic prevention measures of Macau SAR government, Customer Service Centre and Cashier have new arrangements on the services from July 4, 2022 until further notice. We apologize for any inconvenience caused.

    • Customer Service Centres
      • Monday – Friday: 9am – 12am
    • Hotline Service
      • Monday – Friday: 8:45am – 5:15pm
    • Cashier Office
      • Monday – Friday: 9am – 12am

     

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

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    Visit our corporate site to learn more about AIA.

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