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    • Critical Illness Protection

    A critical illness not only affects your physical health but your financial health as well. With critical illness protection, you will receive financial support so you can focus on getting better.

    Need help? Talk to us now!

    Get in touch
    Featured

    Clever Care Refundable Protection

    Period

    CRITICAL ILLNESS PROTECTION PERIOD: 20 YEARS/ TO AGE 65

    MEDICAL PROTECTION PERIOD: WHOLE LIFE

    Issue Age of Insured

    ESSENCE PLAN:
    • BENEFIT TERM - 20 YEARS: 15 DAYS – AGE 40;
    • BENEFIT TERM - TO AGE 65: 15 DAYS – AGE 50

    SELECT PLAN: 15 DAYS – AGE 50

    Clever Care Refundable Protection offers your choice of protection level, along with the option to enjoy whole-life medical protection through your cover with no additional health checks.

    LIMITED TIME OFFER

     

    • Comprehensive critical illness protection
    • Provides cover for existing and unknown serious infectious diseases
    • Premium refund that gives you financial flexibility
    • Lifelong medical protection that addresses your future medical needs (applicable to Select Plan only)
    vitality

    Need Help? Talk to us now!

    Get in touch

    All critical illness protection products

    Clever Care Refundable Protection

    Critical Illness Protection

    Offers advanced critical illness protection, along with specific cover for serious infectious diseases.

    vitality

    Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift

    Critical Illness Protection · Life insurance · Savings

    Offers advanced multi-claim critical illness protection, along with specific cover for serious infectious diseases.

    vitality

    Simple Care Essence

    Critical Illness Protection · Life Protection

    Offers essential cover for as many as 115 illnesses, along with life protection and the option to convert to a whole life plan.

    vitality

    Smart Elite Ultra

    Critical Illness Protection · Life Protection · Savings

    Provides you with life insurance and multiple illnesses protection, giving you comprehensive cover for 115 illnesses as well as the opportunity to enhance your savings.

    Cancer Care Essence

    Critical Illness Protection · Life Protection

    Covers specific cancer protection for 4 common cancers, including lung, colon and rectum, breast and prostate cancer; and provides life protection, giving you and your family better protection for the future.

    Prime Care Pro 2

    Critical Illness Protection · Life Protection · Savings

    Offers protection for a total of 100 critical illnesses and specified illnesses, to give you early stage critical illness cover and life insurance protection, as well as the opportunity to accmulate wealth.

    Smart Care Pro

    Critical Illness Protection · Life Protection · Savings

    Provides a one-stop early stage and multiple critical illness protection to safeguard you and your family from the unfortunate events of death and critical illnesses, and provides an opportunity to enjoy cash returns to enhance your savings.

    MULTIPLE CARE PRO 2

    Critical Illness Protection · Life Protection · Savings

    Provides you with multiple critical illness claims up to 5 times compensation.

    EXECUTIVE CARE PRO 2

    Critical Illness Protection · Life Protection · Savings

    Gives you and your family protection against the unfortunate events of death and illness, and also the opportunity to enjoy cash returns to enhance your savings.
    Contact aia

    To fight against COVID-19 and in response to the government’s latest anti-pandemic measures, effective 2 December, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Hong Kong’s Customer Service Centres & their Cashier Offices:

    • For Customer Service Centre & its Cashier Office located in North Point, service hours will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
    • Customer Service Centres & its Cashier Office located in Kwun Tong will suspend their service.

    Macau’s Customer Service Centres:

    • Monday - Friday; 10am - 4pm.

    Hotline Services:

    • All hotline services will remain normal.

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    In view of the latest development related to COVID-19, we have changed service hours of our Customer Service Centres (CSCs) with immediate effect to reduce the risk of virus spreading. We strongly recommend customers to make good use of all online self-help and electronic services, e.g. our mobile apps, “AIA Connect”, to make enquiry. We are sorry for any inconvenience caused.

    Hong Kong’s CSCs:

    • Service hour: Resumed normal

    To safeguard health of our customers and Service Ambassadors, and to minimize any health risk, we will exercise effective measures of social distancing in the premises of our service centre. In case the number of visiting customers has reached maximum capacity of service centre, we will request customers to leave. They could visit us again after booking their service online. Alternatively, they could leave their personal information and service requests with us to call back on the same day. Customers are cordially invited to book service through:

    • our mobile application “AIA Connect” (Profile> Contact AIA > Customer Service Centre Enquiry Appointment Service); or
    • book it with this link: https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html

    We also encourage customers to make use of our electronic payment channels to settle their premium, experiencing our convenient, fast and safe service.

    Macau’s CSC:

    • Service hour: Monday - Friday; 10am - 4pm

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau
     
    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

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