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Critical Illness Protection
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  • Vitality

    Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift

    Critical Illness Protection · Life insurance

    Period

    WHOLE LIFE

    Issue age

    Protect Elite Ultra 3: 15 DAYS - 65 YEARS;

    PROTECT ELITE ULTRA 3 – FIRST GIFT: 18 YEARS - 45 YEARS, WITH GESTATION PERIOD OF 22ND WEEK OR ABOVE (INSURED MOTHER)

    You can buy this from

    Your Financial Planner


    WHAT THIS PRODUCT IS ABOUT

    The emergence of unknown infectious diseases and unexpected critical illness can strike when you least expect it, placing a heavy financial burden on the whole family. What’s more, with life expectancy rising, there is now an even greater chance of suffering multiple critical illnesses. Without adequate financial support, hefty medical cost can disrupt your plans for their future.

    To provide a safety net in the face of an uncertain future, Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift offers comprehensive cover for 115 illnesses. This is supplemented by multiple protection features, including cover for serious infectious diseases, like COVID-19△, as well as the Selected Critical Illness Shield Benefit, Cancer Treatment Flexi Option and family protection benefit.

    First in the market, Protect Elite Ultra 3 – First Gift even accepts applications before the birth of a child to give your baby protection and savings from day one after birth, giving you a peace of mind even if congenital conditions and other critical illness strike. That way, you can equip your unborn child for whatever life brings and face the future with confidence – together.

    △Applicable while COVID-19 is still a PHEIC according to the World Health Organization (WHO).

    Limited time offer

    Apply now to enjoy up to 3 months premium refund.


    Terms & conditions apply. Details please download and refer to the promotion leaflet


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    • Covered illnesses explained Covered illnesses explained

    Comprehensive protection for your current and future needs

    what does it provide?

    • CRITICAL ILLNESS PROTECTION · LIFE INSURANCE
      CRITICAL ILLNESS PROTECTION · LIFE INSURANCE

      Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift is a participating insurance plan that offers life insurance, critical illness protection and the opportunity to enhance your savings (for the exact benefits of Protect Elite Ultra 3 – First Gift, please refer to “Critical illness protection and savings from day one after birth”. It provides all-round cover for 58 critical illnesses (including 57 major illnesses and 1 minor illness), 44 early stage critical illnesses and 13 severe child diseases, along with flexible support, in case cancer, heart attack or stroke strike multiple times. It also offers specific cover for any severe infectious disease which is a Public Health Emergency of International Concern (PHEIC) according to the World Health Organization (WHO).

       

      Protect Elite Ultra 3 – First Gift is designed especially for parents-to-be who want to cover their unborn baby right after birth. Application can begin from the 22nd week of mother’s pregnancy to cover the baby, ensuring they have peace of mind against congenital conditions from birth, for true lifelong support throughout every stage. During gestation, the expectant mother as the insured will only be covered under the Compassionate Refund of Premium Benefit upon a miscarriage, stillbirth, a pregnancy termination that is recommended by a registered specialist doctor or the passing of both the mother and baby. Please note that she will not enjoy life insurance and / or critical illness protection. After the birth of baby, the child will become the insured and the mother will cease to be the insured. The child will be covered with benefits under Protect Elite Ultra 3, including life insurance, covered illnesses protection, Serious Infectious Disease Protection Benefit, Selected Critical Illness Shield Benefit, Cancer Treatment Flexi Option and Super Lifestage Option, for more details, please refer to “Critical illness protection and savings from day one after birth”. In the following sections, "insured", who is the person protected under the policy, (if any) generally refers to your insured child after birth:

      • If the worst should happen
      • Upgraded protection for the first 10 years
      • Serious Infectious Disease Protection Benefit
      • Selected Critical Illness Shield Benefit safeguards you time after time
      • Cancer Treatment Flexi Option to meet your treatment needs
      • Extended cover for your loved ones
      • Super Lifestage Option to enhance your protection
      • Cover for undetected congenital conditions in children
      • Wealth accumulation for lifelong benefits
      READ MORE
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    • IF THE WORST SHOULD HAPPEN
      IF THE WORST SHOULD HAPPEN

      If the insured passes away, we will pay the death benefit to the person whom you select in your policy as the beneficiary. The death benefit will include:

      • Current Sum Assured; and
      • a one-off non-guaranteed cash amount (if any), called Terminal Bonus, provided that the policy has been in force for 5 years or more.

      Current Sum Assured means the Sum Assured left after the deduction of all advance payment(s) made for the benefits for a major illness, minor illness, early stage critical illness, severe child disease and the Serious Infectious Disease Protection Benefit from the Initial Sum Assured. The Initial Sum Assured means the protection amount that you have purchased.

       

      If the insured is diagnosed with any covered major illness, minor illness, early stage critical illness, severe child disease and / or meets the criteria for the Serious Infectious Disease Protection Benefit, we will pay:

      • the benefit amount for the covered illness (see the Covered Illnesses Benefit Schedule); and
      • the corresponding non-guaranteed Terminal Bonus (if any), provided that the policy has been in force for 5 years or more.

      Except the Selected Critical Illness Shield Benefit and the Cancer Treatment Flexi Option, the claims payments made in total for benefits under the policy cannot exceed 100% of the Initial Sum Assured (excluding any Terminal Bonus). Any advance payment(s) made will reduce the Current Sum Assured of the basic policy. The premium, guaranteed cash value, and any Terminal Bonus will also be reduced accordingly. Once advance payments for covered illnesses reach 100% of the Initial Sum Assured, the Terminal Bonus will no longer be declared.

       

      We will deduct all outstanding debt under your policy before making any claim payment.

      Read More
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    • UPGRADED PROTECTION FOR THE FIRST 10 YEARS
      UPGRADED PROTECTION FOR THE FIRST 10 YEARS

      During the first 10 years of the policy, we will provide the Coverage Booster which is an additional one-off payment applicable to 58 critical illnesses (including 57 major illnesses and 1 minor illness) or the death benefit. The Coverage Booster is not affected by any advance payment for early stage critical illness, severe child disease and Serious Infectious Disease Protection Benefit.

       

      Read More
      Upgraded protection for the first 10 years
    • SERIOUS INFECTIOUS DISEASE PROTECTION BENEFIT
      SERIOUS INFECTIOUS DISEASE PROTECTION BENEFIT

      We will pay you an advance payment of 20% of the Initial Sum Assured# if the insured is diagnosed with a disease that is a PHEIC according to the WHO within 1 year after the diagnosis and he / she has stayed in the ICU for 3 or more consecutive days as a result of that disease.

       

      # Subject to a maximum of US$50,000 per insured.

       

      Read More
      Serious Infectious Disease Protection Benefit
    • SELECTED CRITICAL ILLNESS SHIELD BENEFIT SAFEGUARDS YOU TIME AFTER TIME
      SELECTED CRITICAL ILLNESS SHIELD BENEFIT SAFEGUARDS YOU TIME AFTER TIME

      Critical illnesses can unfortunately occur more than once in a lifetime. To enhance your protection, the upgraded Selected Critical Illness Shield Benefit and Cancer Treatment Flexi Option provide flexible cover for cancer, heart attack and stroke. Total benefits under Protect Elite Ultra 3 / Protect Elite Ultra 3– First Gift may reach up to 500% of the Initial Sum Assured, providing long-term financial support to help ease your burden on the insured's road to recovery.

       

      Read More
      Selected critical illness shield benefit safeguards you time after time
    • CANCER TREATMENT FLEXI OPTION TO MEET YOUR TREATMENT NEEDS
      CANCER TREATMENT FLEXI OPTION TO MEET YOUR TREATMENT NEEDS

      It is the unforeseen that always happens, cancer treatment costs may exceed expectations. If you need additional support, you may select the Cancer Treatment Flexi Option, which gives you the flexibility to speed up the next cancer claim under the Selected Critical Illness Shield Benefit by claiming 50% of the Initial Sum Assured, helping you meet urgent treatment needs.

       

      Read more
      cancer treatment flexi option to meet your treatment needs
    • EXTENDED COVER FOR YOUR LOVED ONES
      EXTENDED COVER FOR YOUR LOVED ONES

      Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift could help you extend a safety net over your loved ones - with no health information required. If the parent of an insured child or the spouse of an insured adult passes away before the age of 80, we will activate the Waiver of Premium on Death (Parents) or the Waiver of Premium on Death (Spouse) (see below), which waives the future policy premiums to lighten your burden, without affecting your protection and policy values.

       

      These benefits, which come with the basic policy, will become effective once the policy has been in force for 2 years, provided that the parent of an insured child or the spouse of an insured adult is at or below the age of 50 at the time of policy application.

       

      View more
      Extended cover for your loved ones
    • SUPER LIFESTAGE OPTION TO ENHANCE YOUR PROTECTION
      SUPER LIFESTAGE OPTION TO ENHANCE YOUR PROTECTION

      You may need better life insurance protection when you enter another stage of life. Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift offers you an option to purchase an additional whole-life protection insurance plan without requiring further health information upon any of the following milestone events, subject to the choices of products then made available for the purpose of this option:

      • the insured obtains a property mortgage and drawdown the mortgage loan (new purchase of residential property);
      • the insured’s marriage; or
      • the birth of a natural child of the insured (excluding adoption).

      You may exercise the Super Lifestage Option under all applicable policies:

      • a maximum of once per milestone event and any two milestone events for the same insured;
      • each purchase of the additional whole-life protection insurance plan must be separated by at least 2 consecutive years;
      • after the plan has been in force for 2 years;
      • on or before the policy anniversary immediately following the insured’s 60th birthday;
      • within 180 days from the date of the milestone events; and
      • provided that no claim (except the Waiver of Premium on Death (Parents) and the Waiver of Premium on Death (Spouse)) is submitted to us or has been made under this policy.

      The Sum Assured of each additional whole-life protection insurance plan cannot exceed:

      • US$500,000;
      • 50% of the Initial Sum Assured of this plan; or
      • the mortgage loan amount obtained by the insured for the new purchase of residential property.

      whichever is lower.

       

      Eligibility of this benefit is subject to underwriting requirements determined by us from time to time.

      Read more
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    • CRITICAL ILLNESS PROTECTION AND SAVINGS FROM DAY ONE AFTER BIRTH (APPLICABLE TO PROTECT ELITE ULTRA 3 – FIRST GIFT)
      CRITICAL ILLNESS PROTECTION AND SAVINGS FROM DAY ONE AFTER BIRTH (APPLICABLE TO PROTECT ELITE ULTRA 3 – FIRST GIFT)

      Give your child a head-start with the precious gift of critical illness protection and savings from birth, for secure foundations they can rely on for life. Simply take up Protect Elite Ultra 3 – First Gift during the pregnancy, which will immediately cover your unborn baby with 20% of the benefit amount for covered illnesses right after birth, with full cover commencing 90 days after the date of baby’s birth. Even if a congenital condition is discovered, your child will still be protected. Savings under the plan will also begin accumulating from the time they are in the womb – and continue growing with your child to provide support in adulthood. Please note that the baby’s birth certificate is required to be submitted by 14 days before the first policy anniversary. Otherwise, the policy will terminate on the first policy anniversary.

       

      In the unfortunate event of a miscarriage, stillbirth, the passing of both the mother and baby, or a pregnancy termination that is recommended by a registered specialist doctor, you will receive 105% of the total premiums paid and the policy will terminate.

       

      Read more
      Critical illness protection and savings from day one after birth
    • COVER FOR UNDETECTED CONGENITAL CONDITIONS IN CHILDREN
      COVER FOR UNDETECTED CONGENITAL CONDITIONS IN CHILDREN

      The younger you are when your critical illness protection begins, the lower the premium and the longer the cover period you obtain. That is why parents usually buy insurance policies for their children. Undetected congenital conditions may remain undetected for years and could develop into a critical illness. However, policies often fail to cover diseases caused by congenital diseases. We provide your children with thorough cover for critical illnesses related to congenital diseases with symptoms which remain undetected at policy issue, and protecting your financial plans from any surprise discovery of a life- changing hereditary trait.

       

    • CONTINUOUS PROTECTION
      CONTINUOUS PROTECTION

      Once claims for covered illnesses reach 100% of the Initial Sum Assured, the subsequent premiums of the basic policy will be waived. Add-on plans (if any) attached to the basic policy will remain in force and provide cover if their respective premiums continue to be paid.

       

    • WEALTH ACCUMULATION FOR LIFELONG BENEFITS
      WEALTH ACCUMULATION FOR LIFELONG BENEFITS

      Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift offers guaranteed cash value to help you accumulate wealth.

       

      Once the basic policy has been in force for 5 years, Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift also declares a non-guaranteed Terminal Bonus (if any) to you at least once per year that may grow your wealth. You may receive the Terminal Bonus when:

      • you surrender the policy;
      • the insured passes away; or
      • we pay out the benefits for major illness, minor illness, early stage critical illness, severe child disease and /or the Serious Infectious Disease Protection Benefit (Terminal Bonus will be determined in accordance with the proportion of the benefits), other than the benefits pay out for the Selected Critical Illness Shield Benefit and / or the Cancer Treatment Flexi Option.

      Terminal Bonus is a non-cumulative, non-guaranteed bonus, the amount of which is valid until the next declaration. The amount in each declaration may be greater or less than the previous amount based on a number of factors, including but not limited to investment returns and general market conditions.

       

      Payment of the Terminal Bonus is not guaranteed. We determine the amount based on actual experience and it may vary based on the above. In the case of policy surrender, it may be less compared to other situations.

       

      Please note that after the advance payments made in total for benefits under the policy reach 100% of the Initial Sum Assured, the policy will not provide any further Terminal Bonus.

      View more
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    • GREATER FINANCIAL FLEXIBILITY WITH 4 PREMIUM PAYMENT TERMS
      GREATER FINANCIAL FLEXIBILITY WITH 4 PREMIUM PAYMENT TERMS

      Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift is denominated in US dollars. You can choose from 4 premium payment terms and enjoy life insurance and critical illness protection throughout the lifetime of the insured.

       

      View more
      GREATER FINANCIAL FLEXIBILITY WITH 4 PREMIUM PAYMENT TERMS
    insurance lingo explained

    Critical Illness

    This refers to a disease or condition that is life-threatening.


    Participating Insurance Plan

    With this product, in addition to providing protection to you and your love ones, your policy can share the divisible surplus (if any) from product groups determined by us.


    Premium

    This is the fee you pay us for your policy.


    Surrender

    When you cancel your insurance policy, we may pay you an amount (called the surrender value).


    Like what you've read? This is just a summary of our product. If you want more information, please contact your financial planner for a financial needs analysis.

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    • Covered illnesses explained Covered illnesses explained

    important information 

    important information 
    - Collapse + Expand
    1. All information here is for reference only. Please refer to the policy contract for the definitions of capitalised terms, and the exact and complete terms and conditions of coverage.
    2. We would like to remind you to review the relevant product materials and proposal illustrations (if applicable) provided to you and seek independent professional advice if necessary.
    remarks
    1. Cover for cancer under major illnesses, the Selected Critical Illness Shield Benefit and Cancer Treatment Flexi Option do not include early thyroid cancer (at TNM Classification T1N0M0 or a lower stage); early prostate cancer (at TNM Classification T1a or T1b or a lower stage); early chronic lymphocytic leukaemia classified as less than RAI Stage III; skin cancer (except malignant melanoma); any cancer where HIV infection is also present; and any pre-malignant or non-invasive cancer or Carcinoma-in-situ.

    2. Carcinoma-in-situ cover does not include: (a) Cervical intraepithelial neoplasia grade II (CIN II) or below; (b) Prostatic intraepithelial neoplasia grade II (PIN II) or below; and (c) Skin Carcinoma-in-situ.

    3. Early Stage Malignancy shall mean the presence of one of the following early malignant conditions: (a) tumour of the thyroid classified as T1N0M0 according to the TNM classification; (b) tumour of the prostate classified as T1a or T1b according to the TNM classification system; (c) chronic lymphocytic leukaemia classified as RAI Stage I or II; or (d) non-melanoma skin cancer.

    4. Please refer to the policy contract for the definitions of covered illnesses.

    5. The benefits paid for major illnesses will be reduced by any advance payments for minor illness, early stage critical illness, severe child disease and the Serious Infectious Disease Protection Benefit. Except the Selected Critical Illness Shield Benefit and the Cancer Treatment Flexi Option, the advance payments made in total for benefits under this policy cannot exceed the Initial Sum Assured (excluding any Terminal Bonus). When the aggregate amount of any advance payments for benefits under the policy reaches 100% of the Initial Sum Assured, the benefits of major illness, minor illness, early stage critical illness, severe child disease and the Serious Infectious Disease Protection Benefit will cease to apply (except the Selected Critical Illness Shield Benefit and the Cancer Treatment Flexi Option).

    6. An advance payment will be payable 1 time for each covered illness (except Carcinoma-in-situ) throughout the term of policy. For Carcinoma-in- situ, the advance payment may be paid up to 2 times for different organs throughout the term of policy. For cancer, heart attack and stroke, a benefit payment will be payable 5 times in total.

    7. Under Coverage Booster, the benefits paid for a major illness will be reduced by any advance payment for minor illness. The advance payments made in total for benefits under Coverage Booster cannot exceed the Coverage Booster Amount. When the aggregate amount of any advance payments for the benefits under Coverage Booster reaches 100% of the Coverage Booster Amount, the Coverage Booster will cease to apply.

    DIVIDEND AND BONUS PHILOSOPHY

    This is a participating insurance plan designed to be held long term. Your premiums will be invested in a variety of assets according to our investment strategy, with the cost of policy benefits (such as charges to support guarantees) and expenses deducted as appropriate from premiums or assets. Your policy can share the divisible surplus (if any) from related product groups determined by us. A very significant proportion of divisible surplus arising from actual experience gains and losses from related product groups will be shared with policy owners. We aim to ensure a fair sharing of profits between policy owners and shareholders, and among different groups of policy owners.

    Future investment performance is unpredictable. Through our smoothing process, we aim to deliver more stable Terminal Bonus payments by spreading out the gains and losses over a longer period of time. Stable Terminal Bonus payments will ease your financial planning. We will review and determine the Terminal Bonus amounts to be payable to policy owners at least once per year. The actual Terminal Bonus declared may be different from those illustrated in any product information provided (e.g. benefit illustrations). If there are any changes in Terminal Bonus against the illustration or in the projected future Terminal Bonus, such changes will be reflected in the policy anniversary statement.

    A committee has been set up to provide independent advice on the determination of the Terminal Bonus amounts to the Board of the Company. The committee is comprised of members from different control functions or departments within the organisation both at AIA Group level as well as Hong Kong local level, such as office of the Chief Executive, legal, compliance, finance and risk management. Each member of the committee will exercise due care, diligence and skill in the performance of his or her duties as a member. The committee will utilise the knowledge, experience, and perspectives of each individual member to assist the Board in the discharge of its duty to make independent decision and to manage the risk of conflict of interests, in order to ensure fair treatment between policy owners and shareholders, and among different groups of policy owners. The actual Terminal Bonus, which are recommended by the Appointed Actuary, will be decided upon the deliberation of the committee and finally approved by the Board of Directors of the Company, including one or more Independent Non-Executive Directors.

    To determine the Terminal Bonus of the policy, we consider both past experiences and the future outlook for all the factors including, but not limited to, the following:

    Investment returns: include interest earnings, dividends and any changes in the market value of the product’s backing assets. Depending on the asset allocation adopted for the product, investment returns could be affected by fluctuations in interest income (both interest earnings and the outlook for interest rates) and various market risks, including credit spread and default risk, fluctuations in equity prices, property prices and foreign exchange currency fluctuation of the backing asset against the policy currency.

    Claims: include the cost of providing death benefits and other insured benefits under the product(s).

    Surrenders: include policy surrenders, partial surrenders and policy lapses; and the corresponding impact on the investments backing the product(s).

    Expenses: include both expenses directly related to the policy (e.g. commission, underwriting, issue and premium collection expenses) and indirect expenses allocated to the product group (e.g. general administrative costs).

    For further information, please visit our website at
    http://www.aia.com.hk/en/dividend-philosophy.html

    For the historical fulfillment ratio, please visit our website at
    http://www.aia.com.hk/en/fulfillment-ratio.html

    Dividend and Bonus Philosophy

    Historical Fulfillment Ratio

    Dividend and Bonus Philosophy
    Historical Fulfillment Ratio

    INVESTMENT PHILOSOPHY, POLICY AND STRATEGY

    Our investment philosophy is to deliver stable returns in line with the product’s investment objectives and AIA’s business and financial objectives.

    Our investment policy aims to achieve the targeted long-term investment results and minimise volatility in investment returns over time. It also aims to control and diversify risk exposures, maintain adequate liquidity and manage the assets with respect to the liabilities.

    Our current long-term target strategy is to allocate assets attributed to this product as follows:

    • Bonds and other fixed income instruments: 25% - 100%
    • Equity-like assets: 0% - 75%


    Our investment strategy is to actively manage the investment portfolio i.e.: adjust the asset mix in response to the external market conditions. The proportion of equity-like assets would be lower when interest rate level is low and would be even lower than the long-term target strategy so to protect the guaranteed liability and to minimise volatility in investment returns over time, and vice versa when interest rate is high.

    The bonds and other fixed income instruments predominantly include government and corporate bonds, and are mainly invested in the geographic region of the United States and Asia-Pacific (excluding Japan). Equity-like assets may include listed equity, mutual funds and direct / indirect investment in commercial / residential properties, and are mainly invested in Asia. Returns of equity-like assets are generally more volatile than bonds and other fixed income instruments. Subject to our investment policy, derivatives may be utilised to manage our investment risk exposure and for matching between assets and liabilities.

    Our currency strategy is to minimise currency mismatches. For bonds or other fixed income instruments, our current practice is to currency-match its bond purchases with the underlying policy denomination on best-efforts basis (i.e.: US Dollar assets will be used to support US Dollar liabilities and HK Dollar assets will be used to support HK Dollar liabilities). Subject to market availability and opportunity, bonds may be invested in currency other than the underlying policy denomination and currency swap will be used to minimise the currency risks. Currently assets are mainly invested in US Dollar. For equity-like assets, currency exposure depends on the geographic location of the underlying investment where the selection is done according to our investment philosophy, investment policy and mandate.

    We will pool the investment returns from other long term insurance products (excluding investment linked assurance schemes and pension schemes) together with this participating insurance plan for determining the actual investment and the return will subsequently be allocated with reference to the target asset mix of the respective participating products. Actual investments (e.g. geographical mix, currency mix) would depend on market opportunities at the time of purchase. Hence it may differ from the target asset mix.

    The investment strategy may be subject to change depending on the market conditions and economic outlook. Should there be any material changes in the investment strategy, we will inform policy owners of the changes, with underlying reasons and impact to the policies.


    KEY PRODUCT RISKS
    1. You should pay premium(s) on time and according to the selected premium payment schedule. If you stop paying the premium before completion of the premium payment term, you may elect one of the non-forfeiture options to surrender the policy or convert the policy to a non-participating insurance plan with life protection only. Compared with the original plan, such a plan will have less cover or a shorter term.

    2. If no non-forfeiture option has been elected, the premium will be covered by a loan taken out on the policy automatically. When the loan balance exceeds the guaranteed cash value, the policy will lapse and you will lose the cover. The surrender value of the policy will be used to repay the loan balance, and we will refund any remaining value.

    3. The plan may make certain portion of its investment in equity- like assets. Returns of equity-like assets are generally more volatile than bonds and other fixed income instruments, you should note the target asset mix of the product as disclosed in this product brochure, which will affect the bonus on the product. The savings component of the plan is subject to risks and possible loss. Should you surrender the policy early, you may receive an amount considerably less than the total amount of premiums paid

    4. We will terminate your policy and you / the insured will lose the cover when one of the following happens:

      • the insured passes away (except when the insured mother passes away but the insured child survives under Protect Elite Ultra 3 – First Gift);
      • you do not pay the premium within 31 days of the due date and the policy has no cash value;
      • the end of the benefit term if basic policy has been continued as a non-participating insurance plan;
      • the outstanding debt exceeds the guaranteed cash value of the policy. Where the premium is covered by a loan taken out on the policy automatically, the outstanding debt exceeds the guaranteed cash value of your policy;
      • the date of termination of pregnancy with loss or death of the fetus, whether occurring spontaneously or otherwise, and regardless of whether Compassionate Refund of Premium Benefit is paid (only applicable for Protect Elite Ultra 3 – First Gift); or
      • we do not receive the birth certificate of the new born baby 14 days before the first policy anniversary of the cover (only applicable for Protect Elite Ultra 3 – First Gift).


    5. The Coverage Booster will be terminated when one of the following happens:

      • when the claims payments made in total for benefits under the Coverage Booster reach the Coverage Booster Amount (50% of Initial Sum Assured for the insured’s age 30 or below at policy application or 35% of Initial Sum Assured for the insured’s age 31 or above at policy application);
      • at the end of the 10th policy year; or
      • when the basic plan is terminated or converted to a non-participating insurance plan.

    6. The Selected Critical Illness Shield Benefit and Cancer Treatment Flexi Option will be terminated when one of the following happens:

      • when the claims payments made in total for benefits under the basic policy (excluding the Coverage Booster) reach 500% of the Initial Sum Assured;
      • the payment of a total of 4 pay-outs under the Selected Critical Illness Shield Benefit and the Cancer Treatment Flexi Benefit;
      • at the anniversary of the cover immediately following the insured’s 85th birthday;
      • when the basic plan is terminated or converted to a non-participating insurance plan; or
      • the payment of 2 pay-out under Cancer Treatment Flexi Benefit (only applicable for Cancer Treatment Flexi Option).

    7. The Waiver of Premium on Death (Parents) will be terminated when one of the following happens:

      • at the anniversary of the cover immediately following the insured’s 25th birthday;
      • for the policy owner, at the anniversary of cover immediately following the policy owner's 80th birthday; or
      • for the contingent owner, at the anniversary of cover immediately following the contingent owner's 80th birthday.

    8. The Waiver of Premium on Death (Spouse) will be terminated at the anniversary of cover immediately following 80th birthday of the spouse of the insured.

    9. The Super Lifestage Option will be terminated when one of the following happens:

      • at the anniversary of cover immediately following 60th birthday of the insured;
      • if claim is submitted to us or has been made under this policy (except for the Waiver of Premium on Death (Parents) and the Waiver of Premium on Death (Spouse)).

    10. If Public Health Emergency of International Concern is no longer valid due to any change at or made by the World Health Organization (including if the World Health Organization ceases to exist), from that point onward, we will choose at our option to either follow the last such declaration by the World Health Organization or any other equivalent declaration from other health organisations.

    11. We underwrite the plan and you are subject to our credit risk. If we are unable to satisfy the financial obligations of the policy, you may lose your premium paid and benefits.

    12. You are subject to exchange rate risks for plans denominated in currencies other than the local currency. Exchange rates fluctuate from time to time. You may suffer a loss of your benefit values and the subsequent premium payments (if any) may be higher than your initial premium payment as a result of exchange rate fluctuations. You should consider the exchange rate risks and decide whether to take such risks.

    13. Your current planned benefit may not be sufficient to meet your future needs since the future cost of living may become higher than they are today due to inflation. Where the actual rate of inflation is higher than expected, you may receive less in real terms even if we meet all of our contractual obligations.


    KEY EXCLUSIONS

    Except for the death benefit, under this plan, we will not cover any of the following events or conditions that result from any of the following events:

    • any illnesses with signs / symptoms or surgeries caused or triggered by conditions, which first occurred before or within 90 days after the policy is issued (only applicable for Protect Elite Ultra 3);
    • Fulminant viral hepatitis or cancer of the insured due to AIDS or HIV infection; and
    • a self-inflicted injury.

     

    The above list is for reference only. Please refer to the policy contract of this plan for the complete list and details of exclusions.


    PREMIUM ADJUSTMENT

    In order to provide you with continuous protection, we will review the premium of your plan from time to time within the premium payment term and adjust accordingly if necessary. During the review, we may consider factors including but not limited to the following:

    • claim costs incurred from all policies under this plan and the expected claim outgo in the future which reflects the impact of change in the incidence rate of deaths, covered illnesses and covered surgeries
    • historical investment returns and the future outlook of the product’s backing asset
    • historical investment returns and the future outlook of the product’s backing asset
    • expenses directly related to the policy and indirect expenses allocated to this product


    PRODUCT LIMITATION
    1. In case the insured reaches the age of 70 or above and makes any subsequent claim for prostate cancer resulting from the continuation of a previous prostate cancer for which a previous claim was made, the benefit will only be payable if the insured has received or is in the process of receiving the full course of cancer- directed surgery, radiotherapy, chemotherapy, targeted therapy or a combination of these treatments (excluding hormonal therapy) which is medically necessary during the intervening period between the diagnosis of the previous and subsequent prostate cancer.

    2. Serious Infectious Disease Protection Benefit applies only if the insured stays in Intensive Care Unit due to the diagnosis of PHEIC disease for a Reasonable and Customary Hospital Confinement.

      Reasonable and Customary Hospital Confinement” means: A confinement in hospital for illness which is medically necessary, where the admission of the insured, length of confinement, and medical services and treatment received during confinement:
      • are all in accordance with standards of good medical practice; and
      • do not exceed the usual standard for the treatment of similar illness at the location where such confinement takes place.

      For the above-mentioned “medically necessary” means that the medical services, diagnosis and / or treatments are:
      • delivered according to standards of good medical practice;
      • necessary; and
      • cannot be safely delivered in a lower level of medical care.

    Experimental, screening, and preventive services or supplies are not considered medically necessary.


    Claim Procedure

    If you wish to make a claim, you must send us the appropriate forms and relevant proof. You can get the appropriate claim forms in www.aia.com.hk, from your financial planner, by calling the AIA Customer Hotline (852) 2232 8888 in Hong Kong, or (853) 8988 1822 in Macau, or by visiting any AIA Customer Service Centre. For detail claim procedures, please refer to the Claim Procedure section in the policy contract.


    SUICIDE

    If the insured commits suicide within one year from the date on which the policy takes effect, our liability will be limited to the refund of premiums paid (without interest) less any outstanding debt.


    INCONTESTABILITY

    Except for fraud or non-payment of premiums, we will not contest the validity of this policy after it has been in force during the lifetime of the insured (i.e. the expectant mother and the subsequently child in respect of Protect Elite Ultra 3 – First Gift) for a continuous period of two years from the date on which the policy takes effect. This provision does not apply to any add-on plan providing accident, hospitalisation or disability benefits.


    CANCELLATION RIGHT
    • You have the right to cancel and obtain a refund of any premiums and any levy paid by giving written notice to us.
    • Such notice must be signed by you and submitted to the Customer Service Centre of AIA International Limited at 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong or the Customer Service Centre of AIA International Limited at Unit 1903, 19/F, AIA Tower, 251A-301 Avenida Comercial de Macau, Macau within 21 calendar days immediately following either the day of delivery of the policy or the Cooling-off Notice to you or your nominated representative , whichever is the earlier.

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    Contact aia

    To fight against COVID-19 and in response to the government’s latest anti-pandemic measures, effective 2 December 2020, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Hong Kong

    • Customer Service Centres & Cashier Offices:
      • For Customer Service Centre & its Cashier Office located in North Point, service hours will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
      • Customer Service Centres & its Cashier Office located in Kwun Tong will suspend their service.

    • Hotline Services:
      • All hotline services will remain normal.

     

    Macau

    • Customer Service Centres & Hotline Service:
      • Monday - Friday; 10am - 4pm

    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    To fight against COVID-19 and in response to the government’s latest anti-pandemic measures, effective 2 December 2020, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Hong Kong

    • Customer Service Centres & Cashier Offices:
      • For Customer Service Centre & its Cashier Office located in North Point, service hours will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
      • Customer Service Centres & its Cashier Office located in Kwun Tong will suspend their service.

    • Hotline Services:
      • All hotline services will remain normal.

     

    Macau

    • Customer Service Centres & Hotline Service:
      • Monday - Friday; 10am - 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau
     
    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

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    Copyright © 2020, AIA Group Limited and its subsidiaries. All rights reserved."AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)
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