Skip to main content
  • ENG
  • 繁體
  • 简体
  • Search
  • home
  • iShop
    • INTERESTED IN BUYING AIA PRODUCTS?
  • Help & Support
    • Contact Information
    • Payment Options
    • Online Payment with Visa / MasterCard / AMEX / FPS
    • Foreign Exchange Rates
    • Health Care & Claims
    • Investment Information
    • Form Library
    • Product Brochure Library
    • Find Network Provider
    • Claims Corner
    • Calculators
    • Useful Information (Individuals)
    • Important Information (Individuals)
    • "AIA Connect" Mobile App
    • AIA Customer Mobile Number and/or Email Address Registration
    • Useful Information (Group Insurance)
    • Important Information (Group Insurance/MPF/ Pension)
  • My AIA
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
  • Life Stages
    Learn more about the needs of different life stages and the solutions we can offer.
  • Personal Medical Case Management service
    Take care of your medical and emotional needs throughout your healthcare journey.
  • Important Information
  • Medical Expense Pre-approval Service
  • Universal Life and Participating Products
  • AIA Smart Bundle Solutions
  • Careers
AIA
  • iShop

    AIA iShop

    Find the right insurance at your fingertips

    SEE MORE
    • INTERESTED IN BUYING AIA PRODUCTS?

      Go to AIA iShop now

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA

    Service Appreciation

    Show your appreciation for someone who has helped you.

    SAY THANK YOU

    Health & Wellness 360

    For your health, we go beyond insurance

    Know More

    For Individuals

    For Corporations

    • Contact Information

      Have a question? Let us help you

    • Payment Options

      Find a payment option that works for you

    • Proceed Online Payment with FPS / PayMe / Visa / MasterCard / AMEX

      Easy payment for short payment of new policy, renewal premium of the General Insurance (only applicable for products with policy prefix of "C"), renewal fee of AIA Vitality membership & outstanding Levy

    • FOREIGN EXCHANGE RATES

      Exchange rate of foreign currencies to Hong Kong Dollar

    • Health Care & Claims

      Taking care of your own health by being a smart consumer
      & Get help with your claims

    • AIA EVEREST

      Useful information about AIA Everest

    • Health & Wellness 360

      For your health, we go beyond insurance

    • 3D Protection Index

      New Technology Offers Instant Review of 3D Protection Gap

    • Investment Information

      Get information on investment options and valuation day

    • Form Library

      A selection of forms you can download, fill in and send back to us

    • Product Brochure Library

      A selection of product brochures you can download

    • Find Network Provider

      Find out more about the mobile app that can help you find medical help

    • Useful Information

      Common Reporting Standard (CRS) video, Information about the Insurance Authority collecting levy on insurance premiums

    • Important Information

      Important information that you should know

    • “AIA Connect” Mobile App

      Learn more about the new features of this newly redesigned mobile app

    • AIA Customer Mobile Number and/or Email Address Registration

      Register Mobile Number and/or Email Address for Individual life policy(ies)

    • Contact Information

      Have a question? Let us help you

    • Claims Corner

      Get help with your claims

    • Calculators

      Tools to manage your retirement and pension scheme

    • ONLINE MPF ASSETS TRANSFER

      Consolidate personal account(s) or transfer MPF assets to AIA

    • Form Library

      A selection of forms you can download, fill in and send back to us

    • Product Brochure Library

      A selection of product brochures you can download

    • Important & Useful Information

      Important and useful information that you should know

    • WORKWELL WITH AIA

      Support you in achieving overall wellbeing

  • My AIA

    My AIA

    Login or register to access and manage all your policies, claims and more.

    • AIA Vitality
      Customer Corner
      Agency Corner
      Partnership Distribution Corner
      Assignee Corner
      AIA CONNECT
      Employee Benefits
    • Employer / HR Employee Doctor Agent/Broker
      MPF
    • Employer Employee/Self-employed Broker
      ORSO
    • Employer Employee Broker
      Macau Pension
    • Employer Employee Broker

    My AIA

    Login or register to access and manage all your policies, claims and more.

    • AIA Vitality
      Customer Corner
      Agency Corner
      Partnership Distribution Corner
      Assignee Corner
      AIA CONNECT
      Employee Benefits
    • Employer / HR Employee Doctor Agent/Broker
      MPF
    • Employer Member
      ORSO
    • Employer Member
  • Language Select
    • ENG
    • 繁體
    • 简体
  • Search
  • Contact Us
    • Call Us

      AIA International Limited (Hong Kong Branch)
      Mon-Fri 9:00am - 6:00pm
      Sat 9:00am - 1:00pm
      Sun Public Holidays Closed

      AIA Everest Life Company Limited
      Mon-Fri 9:00am - 6:00pm
      Sat, Sun & Public Holidays Closed

    • Email Us

MPF / ORSO / MACAU PENSION (Members)
Get in touch
Back to Top
  • {{title}}

    {{label}}
  • MPO System 20th Anniversary Website

    AIA WON NUMEROUS MPF AWARDS*

    GROWING YOUR MPF NEST EGG

    GROWING YOUR MPF NEST EGG

    We help you manage your MPF with ease and convenience based on your needs.

    ONLINE MPF ASSETS TRANSFER SERVICE

    ONLINE MPF ASSETS TRANSFER SERVICE

    We help you manage your MPF with ease and convenience based on your needs.

    MPF CONTRIBUTIONS AND TAX DEDUCTIONS

    MPF CONTRIBUTIONS AND TAX DEDUCTIONS

    We help you manage your MPF with ease and convenience based on your needs.

    MPF CONTRIBUTIONS AND TAX DEDUCTIONS
    INVESTMENT CHOICES IN PROVIDENT FUNDS

    INVESTMENT CHOICES IN PROVIDENT FUNDS

    We help you manage your MPF with ease and convenience based on your needs.

    INVESTMENT CHOICES IN PROVIDENT FUNDS
    Handy Financial tips

    HANDY FINANCIAL TIPS

    We help you manage your MPF with ease and convenience based on your needs.

    HANDY FINANCIAL TIPS

    • AIA WON NUMEROUS MPF AWARDS*
    • GROWING YOUR MPF NEST EGG
    • ONLINE MPF ASSETS TRANSFER SERVICE
    • MPF CONTRIBUTIONS AND TAX DEDUCTIONS
    • INVESTMENT CHOICES IN PROVIDENT FUNDS
    • HANDY FINANCIAL TIPS

    PRODUCTS & SERVICES

    AIA provides variety of fund choices in different schemes - MPF, ORSO and Macau Pension for members with different risk tolerance level. Read more about our products and services below.

    Hong Kong

    MPF

    MPF

    Our diverse range of funds cover the spectrum of risk. For an investment portfolio tailored to your appetite, we offer a comprehensive choice of funds ranging from aggressive to conservative

    AIA MPF PERSIONAL ACCOUNT

    AIA MPF Personal Account

    If you have more than one MPF account, it can be tricky to keep track of all your investments.

     

    Our AIA MPF Personal Account lets you gather all your MPF assets in one place, making it easier for you manage and grow your funds for your retirement. 

     

    And if you change jobs again, it’s simple to transfer your accrued benefits from another service provider to your AIA MPF Personal Account to consolidate your savings and earn the rewards from potential growth.

    MPF Tax Deductible Voluntary Contribution (“TVC”)

    Tax Deductible Voluntary Contributions has come into effect in April 2019. When an eligible MPF/MPF-exempted ORSO scheme member makes voluntary contributions to a TVC account, he/she can enjoy tax benefits.

    Happy retirement savings programme (MPF)*

    Your current MPF mandatory contributions may not be sufficient to fully cover your retirement expenses, making voluntary contributions can be one of the ways for a larger reserve.

    Growing your MPF nest egg

    No matter which stage you are at in your career, we help you manage your MPF with ease and convenience based on your needs.

    MPF

    ONLINE MPF ASSETS TRANSFER SERVICE

    You can consolidate your personal account(s), transfer your Tax Deductible Voluntary Contributions account(s) and submit your Employee Choice Arrangement transfer election form to AIA anytime, anywhere, quickly and easily.

    * The Happy Retirement Savings Programme is not a saving plan. Contributions made to the Programme invest solely in the funds offered and therefore do not gurantee the repayment of capital under all circumstances. 

    ORSO

    ORSO

    With extensive experience in managing retirement schemes, AIA is one of Hong Kong’s leading pension providers, offering quality products and services to meet your needs 

    APAPT HAPPY RETIREMENT WEALTH MANAGEMENT PROGRAM (ORSO)

    Happy Retirement Wealth Management Programme

    Instead of withdrawing your wealth, let it experience potential growth under the expert eye of our investment managers.

     

    If you’re in Hong Kong, with the Happy Retirement Wealth Management Programme, you can keep your ORSO benefits on a platform you’re already familiar with. 


    Macau

    MACAU PENSION

    Macau Pension

    As the largest retirement service provider in Macau1, with breadth of experience and expertise, AIA offers all-rounded solutions to meet your different investment needs. 

    Macau Non-Mandatory CPF

    Product link missing

    HAPPY RETIREMENT PERSONAL SAVINGS PROGRAM

    Happy Retirement Personal Savings Programme

    A total solution which helps you budget, save and ensure that your finances are in order pre and post your retirement.

     

    Moreover, instead of withdrawing your assets when you change job, let it achieve potential growth under the expertise of our investment managers.

    1 In terms of assets under management and no. of participating members. Source: The Monetary Authority of Macao, as at 30 September 2021.

    Comprehensive Employee Benefit Solutions to meet employees’ needs

    The Name to Trust

    AIA began operations in Hong Kong in 1931 and has a presence in 18 markets. It is the preferred pension partner for corporations and individuals in Hong Kong and Macau.

    VALUE

    Create value by providing a broad range of products and investment choices, differentiation through exclusive funds and value- added services 

    CHOICE

    Tailor to different retirement protection needs of employees, providing a comprehensive range of voluntary solutions and covering fund choices which adopts active, passive and dynamic asset allocation strategies.

    SIMPLICITY

    Deliver the best quality services through state-of-the-art digital platforms and dedicated servicing team to help you manage your provident fund with ease.

    Corporate Solutions video

    Corporate Solutions video

    MPF service video

    MPF service video

    “AIA CONNECT” VIDEO

    “AIA CONNECT” VIDEO
    Tk8U7L_pZYE

    AIA Investing Style Assessment video (Chinese only)

    QcBI8CTzUP0

    MPF Smart Retirement Choice video (Chinese only)

    popup video
    Video modal

    USEFUL TOOLS

    RQ Test

    Retirement Savings Calculator

    MPF & ORSO FUND SELECTION MATRIX / MACAU FUND SELECTION TEST

    Form Library

    Product Brochure Library

    knowledge and Insights

    Notices

    FAQ

    Glossary

    Contact US

    *Include the highest “GOLD Rating” and “Best Tax Deductible Voluntary Contribution (TVC) Provider” from MPF Ratings. Investment involves risk and past performance is not indicative of future performance. The assessment period of the above awards is from 1 January 2021 to 31 December 2021. The awards are for reference only and are not and should not be taken as financial or investment advice, offer or solicitation to subscribe for any investment products (including MPF scheme). The ratings and awards are given on the basis of MPF Ratings Limited’s assessment criteria (https://mpfratings.com.hk/ratings-methodology/ and https://mpfratings.com.hk/awards-methodology/). Assessment criteria include, but are not limited to, investment performance, scheme governance, fund choice, administration and management, financial education, and use of applied technology, Assets Under Management (AUM), ease of use of online platforms, tax deductible voluntary contribution payment methods and ease of use, and promotion of environmentally friendly measures, etc. The awards do not represent/reflect the actual or future performance of the relevant MPF scheme. Before making any investment decision, you must carefully assess your own risk tolerance level and financial circumstances, and refer to the relevant MPF scheme brochure for details (including risk factors and charges). If you have any question on the content of the above information, please seek independent advice from professionals. The above information has not been reviewed by the SFC.

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

    EXPLORE AIA
     
    AIA Vitality
    AIA iShop
    Sitemap
    About AIA 
    Media Centre
    Career

    Copyright © 2022 AIA Group Limited and its subsidiaries. All rights reserved."AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)
    Terms of Use | Privacy Statement | Code of Conduct |

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement.