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    • AIA MPF PERSONAL ACCOUNT

    (“MPFPA”)

    WHAT MPFPA IS ABOUT

    If you have more than one MPF account, it can be tricky to keep track of all your investments. MPFPA lets you gather all your diverse fund choices in one place, making it easier for you manage and grow your Employee Choice Arrangement (“ECA”) benefits for your retirement. Learn more information related to your personal account below.

    And if you change jobs again, it’s simple to transfer your ECA benefits1 from another service provider to your AIA MPF Personal Account to consolidate your savings and earn the rewards from potential growth. Refer to the Employee Choice Arrangement (“ECA”) table further down this page for more information about your transfer restrictions.

    WHAT DOES IT PROVIDE?

    RANGE OF FUNDS TO CHOOSE FROM
    Switch funds for free2. Choose from among our comprehensive range of MPF funds, which cover all of your fixed income, equity, lifestyle and dynamic asset allocation needs.

    INVESTMENT EXPERTISE
    We use award-winning investment managers to look after your portfolio.  

    EXCELLENT SERVICE
    You’ll get reassuring customer service support from our award-winning teams. They work long hours to offer you support, which adds an extra dimension of convenience for you. You can access your information quickly online.

    SPECIAL PRIVILEGE
    Enjoy special management fee rebate (for AIA MPF － Prime Value Choice members only).

    Find out more

    Join MPFPA

    • TALK TO US AT 2200 6288 TALK TO US AT 2200 6288
    • TALK TO US LATER TALK TO US LATER
    • DOWNLOAD APPLICATION FORM DOWNLOAD APPLICATION FORM
    • Online Transfer of MPF Assets Online Transfer of MPF Assets

    WHAT DOES EMPLOYEE CHOICE ARRANGEMENT (“ECA”) MEAN FOR YOU

    Once a year, you can switch a portion of your mandatory contributions to an MPF provider of your choice. 

    Types of accrued benefits transferable under ECA:

    • Employer portion under current employment - Non-transferable
    • Employee portion under current employment - Transferable once a year
    • All from former employment or self-employment - Transferable at any time

    3 STEPS FOR TRANSFER

    1. Submit the below form to AIA:
    ECA Transfer Election Form
    Investment Choice
    1. We will make all necessary arrangements.
    2. Once transfer is completed, we will send you a Transfer Confirmation Notice, and your previous provider will send you a Transfer Statement.


    Find out more in our Employee Choice Arrangement leaflet. For more on the transferability of accrued benefits, see Appendix 3 of the MPF Scheme Brochure.

    DOWNLOAD THE MPFPA BROCHURE (for AIA MPF － Prime Value Choice members only).

    DOWNLOAD

    RAISE YOUR RETIREMENT QUOTIENT (“RQ”)

    • Are you prepared for retirement? Test your RQ Are you prepared for retirement? Test your RQ
    • Are your retirement savings enough? Find out with our Retirement Savings Calculator Are your retirement savings enough? Find out with our Retirement Savings Calculator

    Investment involves risks and not all investment choice provided by AIA would be suitable for everyone. Investment performance and returns may go down as well as up.

    THE FINE PRINT

    TERMS AND CONDITIONS AT A GLANCE

    Joining and annual fees are currently waived, but certain charges do apply

    DETAILED TERMS AND CONDITIONS

    1 “ECA benefits” means the transferrable accrued benefits under the Employee Choice Arrangement (the “ECA”) i.e. the accrued benefits derived from the employee’s mandatory contributions during current employment and/or the mandatory contributions from former employment in contribution account.

    2 Participants are permitted to raise only one switching request out of your guaranteed fund via any means within the same Scheme Year. Switches or reallocations via the Interactive Voice Response System or My AIA are free of charge, but subject to an access fee (which is currently waived).

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    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

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