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We strive to assist you for all your inquiries with high touch customer service.
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For your health, we go beyond insurance
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Find a payment option that works for you
Easy payment for short payment of new policy, renewal premium of the General Insurance (only applicable for products with policy prefix of "C"), renewal fee of AIA Vitality membership & outstanding Levy
Exchange rate of foreign currencies to Hong Kong Dollar
Taking care of your own health by being a smart consumer & Get help with your claims
Useful information about AIA Everest
New Technology Offers Instant Review of 3D Protection Gap
Get information on investment options and valuation day
A selection of forms you can download, fill in and send back to us
A selection of product brochures you can download
Find out more about the mobile app that can help you find medical help
Common Reporting Standard (CRS) video, Information about the Insurance Authority collecting levy on insurance premiums
Important information that you should know
Learn more about the new features of this newly redesigned mobile app
Register Mobile Number and/or Email Address for Individual life policy(ies)
Get help with your claims
Tools to manage your retirement and pension scheme
Consolidate personal account(s) or transfer MPF assets to AIA
Important and useful information that you should know
Support you in achieving overall wellbeing
Login or register to access and manage all your
policies, claims and more.
Login or register to access and manage all your policies, claims and more.
AIA International Limited (Hong Kong Branch)
Mon-Fri 9:00am - 6:00pm
Sat 9:00am - 1:00pm
Sun Public Holidays Closed
AIA Everest Life Company Limited
Mon-Fri 9:00am - 6:00pm
Sat, Sun & Public Holidays Closed
Employees can choose to purchase our various medical benefits plans with a voluntary payment, or select an increase in cover via our online platform.
Available to members of AIA group medical insurance schemes, the StepUp Medical Protection Plan 2 enhances your medical protection in addition to your company’s group medical insurance scheme to protect you for a lifetime, even if you leave your company or enter retirement.
Employee Voluntary Solutions - Portable medical protection
Enhances your medical protection in addition to your company’s group medical insurance scheme to protect you for a lifetime, even if you leave your company or enter retirement.