Skip to main content
  • ENG
  • 繁體
  • 简体
  • Search
  • home
  • Our Products
    • Savings Insurance
    • Insurance with Investment Focus
    • Life Protection
    • Critical Illness Protection
    • Medical Protection
    • Severity-Based Health Protection
    • Voluntary Health Insurance Scheme
    • Retirement Income
    • Investment-Linked Assurance Schemes
    • Accident & Other Protections
    • AIA Vitality
    • MPF / ORSO / MACAU PENSION (Members)
    • GROUP INSURANCE
    • MPF / ORSO / MACAU PENSION (Employers)
  • Life Challenges
    • Leading a Healthier Life
    • Plan for Your Children’s Education
    • Lessen the Impact of Critical Illness
    • Prepare for Medical Expenses
    • Start Building Your Fortune
    • Enjoy Your Retirement
  • About AIA
    • Messages from Our Leaders
    • Careers
    • Caring for the Community
    • Media Centre
    • Recent Promotion
    • Breeze e-zine
    • Agency Recognition
    • Distribution Partners
    • Awards
  • iShop
    • INTERESTED IN BUYING AIA PRODUCTS?
  • Help & Support
    • Contact Information
    • Payment Options
    • Online Payment with Visa / MasterCard / FPS
    • Foreign Exchange Rates
    • Health Care & Claims
    • Investment Information
    • Form Library
    • Product Brochure Library
    • Find Network Provider
    • Claims Corner
    • Calculators
    • Useful Information (Individuals)
    • Important Information (Individuals)
    • “AIA Connect” Mobile App
    • Useful Information (Group Insurance)
    • Important Information (Group Insurance/MPF/ Pension)
  • My AIA
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
  • Life Stages
    Learn more about the needs of different life stages and the solutions we can offer.
  • Personal Medical Case Management service
    Take care of your medical and emotional needs throughout your healthcare journey.
  • Important Information
  • Medical Expense Pre-approval Service
  • Universal Life and Participating Products
  • AIA Smart Bundle Solutions
AIA
  • Our Products

    Our Products

    Find our products and services according to your insurance needs.

    See more

    Life Stages

    Which life stages are you in? We understand your needs and are committed to offering the right solutions that cater to your evolving needs.​

    See more

    For Individuals

    For Corporations

    • Savings Insurance

      Grow and protect your wealth
    • Insurance with Investment Focus

      Grow your savings with investments
    • Life Protection

      Provide financial peace of mind in case worst should happen
    • Critical Illness Protection

      Relieve financial burden when serious illness strikes
    • Medical Protection

      Support for medical expenses
    • Severity-Based Health Protection

      Benefit pay-out based on your illness severity level
    • Voluntary Health Insurance Scheme

      Government-certified medical protection plans providing medical cover, with premiums that are eligible for tax deductions
    • Retirement Income

      Prepare for your retirement
    • Investment-Linked Assurance Schemes

      Make your own investment decisions
    • Accident & Other Protections

      Protect against accidents and other unforeseen events
    • AIA Vitality

      A game changing wellness programme that redefines the traditional concept of insurance and reward you to live a healthy lifestyle
    • MPF / ORSO / MACAU PENSION (Members)

      A comprehensive retirement solutions for employees and self-employed persons
    • GROUP INSURANCE

      Support your HR strategies with flexible and cost-effective plans to protect your employees
    • MPF / ORSO / MACAU PENSION (Employers)

      A comprehensive retirement solutions for employers
  • Life Challenges

    Life Challenges

    What matters to you most?

    View all life challenges
    • Leading a Healthier Life

      There is no better feeling in life than being healthy.
    • Plan for Your Children’s Education

      Start an education fund as soon as possible to ensure your children’s bright future
    • Lessen the Impact of Critical Illness

      Concentrate on getting well without financial worries
    • Prepare for Medical Expenses

      Comprehensive protection saves you the financial hassle in dealing with the unexpected
    • Start Building Your Fortune

      Realise your lifelong dreams by accumulating wealth today
    • Enjoy Your Retirement

      Move towards a fulfilling life in retirement
  • About AIA

    About AIA

    For a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    See more
    • Messages from Our Leaders

      Our people are the founders of our success
    • Careers

      Explore opportunities to work at AIA
    • Caring for the Community

      Activities that connect with and contribute to the community
    • Media Centre

      News and information about AIA
    • Recent Promotion

      Our latest campaigns
    • Breeze e-zine

      AIA Newsletter
    • Agency Recognition

      Recognising the achievement of our agency force
    • Distribution Partners

      Find out more about our network of partners
    • Awards

      Our Awards
  • iShop

    AIA iShop

    Find the right insurance at your fingertips

    SEE MORE
    • INTERESTED IN BUYING AIA PRODUCTS?

      Go to AIA iShop now
  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA

    Service Appreciation

    Show your appreciation for someone who has helped you.

    SAY THANK YOU

    For Individuals

    For Corporations

    • Contact Information

      Have a question? Let us help you
    • Payment Options

      Find a payment option that works for you
    • Online Payment with Visa / MasterCard / FPS

      Easy payment for renewal premium of Personal Lines policy, renewal fee of AIA Vitality membership & outstanding Levy
    • FOREIGN EXCHANGE RATES

      Exchange rate of foreign currencies to Hong Kong Dollar
    • Health Care & Claims

      Taking care of your own health by being a smart consumer
      & Get help with your claims
    • Investment Information

      Get information on investment options and valuation day
    • Form Library

      A selection of forms you can download, fill in and send back to us
    • Product Brochure Library

      A selection of product brochures you can download
    • Find Network Provider

      Find out more about the mobile app that can help you find medical help
    • Useful Information

      Common Reporting Standard (CRS) video, Information about the Insurance Authority collecting levy on insurance premiums
    • Important Information

      Important information that you should know
    • “AIA Connect” Mobile App

      Learn more about the new features of this newly redesigned mobile app
    • Contact Information

      Have a question? Let us help you
    • Claims Corner

      Get help with your claims
    • Calculators

      Tools to manage your retirement and pension scheme
    • Form Library

      A selection of forms you can download, fill in and send back to us
    • Product Brochure Library

      A selection of product brochures you can download
    • Useful Information

      Useful information about Group Insurance

    • Important Information

      Important information that you should know
  • My AIA

    My AIA

    Login or register to access and manage all your policies, claims and more.

    • AIA Vitality
      Customer Corner
      Agency Corner
      Partnership Distribution Corner
      Assignee Corner
      Employee Benefits
    • Employer / HR Employee Doctor Agent/Broker
      MPF
    • Employer Employee/Self-employed Broker
      ORSO
    • Employer Employee Broker
      Macau Pension
    • Employer Employee Broker

    My AIA

    Login or register to access and manage all your policies, claims and more.

    • AIA Vitality
      Customer Corner
      Agency Corner
      Partnership Distribution Corner
      Assignee Corner
      Employee Benefits
    • Employer / HR Employee Doctor Agent/Broker
      MPF
    • Employer Member
      ORSO
    • Employer Member
  • Language Select
    • ENG
    • 繁體
    • 简体
  • Search
  • Contact Us
    • Call Us

      Monday - Friday: 8:45 a.m. – 7 p.m.;
      Saturday: 9:00 a.m. – 1:00 p.m.;
      Sunday & Public Holidays: Closed
    • Email Us
MPF / ORSO / MACAU PENSION (Employers)
Get in touch
Back to Top

  • {{title}}

    {{label}}
    • RETIREMENT PROTECTION SCHEMES IN HONG KONG

    THE HONG KONG GOVERNMENT’S
    EMPLOYMENT SUPPORT SCHEME (ESS)

    When Should I Enrol My Employees Under MPF?

    When Should I Enrol My Employees Under MPF?

    WHEN SHOULD I ENROL MY EMPLOYEES UNDER MPF?
    WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?

    WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?

    WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?
    WHO IS EXEMPTED UNDER MPF LEGISLATION?

    WHO IS EXEMPTED UNDER MPF LEGISLATION?

    WHO IS EXEMPTED UNDER MPF LEGISLATION?
    HOW ARE ORSO AND MACAU PENSIONS DIFFERENT

    HOW ARE ORSO AND MACAU PENSIONS DIFFERENT

    HOW ARE ORSO AND MACAU PENSIONS DIFFERENT?

    • THE HONG KONG GOVERNMENT’S EMPLOYMENT SUPPORT SCHEME (ESS)
    • When Should I Enrol My Employees Under MPF?
    • WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?
    • WHO IS EXEMPTED UNDER MPF LEGISLATION?
    • HOW ARE ORSO AND MACAU PENSIONS DIFFERENT

    PRODUCTS & SERVICES

    AIA provides variety of fund choices in different schemes - MPF, ORSO and Macau Pension. Read more about our products and services below.

    MPF

    MPF

    Our diverse range of funds cover the spectrum of risk. For an investment portfolio tailored to your appetite, we offer a comprehensive choice of funds ranging from aggressive to conservative
    PAYROLL EASY

    AIA MPF Payroll Easy

    Are you looking to save time on administration and lighten your workload? AIA MPF Payroll Easy can help! This user-friendly tool helps you manage payroll, MPF, tax returns and employee records easily
    Convenient Payment Methods

    e-Service Platform For Employers

    To help employers manage their MPF administrative tasks more efficiently, we have a range of e-services for you.
    Convenient Payment Methods

    Convenient Payment Methods

    To help you easily fulfil your contribution obligations, we provide you with various tools to ease your administrative burden.
    ORSO

    ORSO

    With extensive experience in managing retirement schemes, AIA is one of Hong Kong’s leading pension providers, offering quality products and services to meet your needs 
    MACAU PENSION

    Macau Pension

    As the largest retirement service provider in Macau1, with breadth of experience and expertise, AIA offers all-rounded solutions to meet your different investment needs. 
    Macau Non-Mandatory CPF

    MACAU NON-MANDATORY CENTRAL PROVIDENT FUND

    As the largest retirement service provider in Macau1, AIA’s unique and comprehensive fund choices and unparalleled service make us your ideal partner for managing your account, catering to your retirement planning needs.

    1 In terms of assets under management and no. of participating members. Source: The Monetary Authority of Macao, as at 31 March 2020.

    How AIA Can Help You? 

    The Name to Trust

    AIA is the preferred pension partner for corporations and individuals in Hong Kong and Macau.

    Range of Choice

    We offer a comprehensive choice of funds ranging from aggressive to conservative. 

    Your Provident Funds Simplified

    We offer a range of superior tools and services to help you manage your provident fund with us.

    Corporate Solutions video
    Corporate Solutions video

    MPF service video
    MPF service video

    USEFUL TOOLS

    First Contribution Calculator

    Long Service Payment Calculator

    Severance Payment Calculator

    Form Library

    Product Brochure Library

    knowledge and Insights

    Notices

    FAQ

    Glossary

    Contact US

    Other information

    GROUP INSURANCE SOLUTIONS

    Check out our range of flexible and cost-effective group insurance solutions. 

    Group Insurance Product Brochures

    A selection of product brochures you can download.

    MPF / ORSO / MACAU PENSION Product brochures

    A selection of product brochures you can download.
    Click Here
    Important Information
    Contact aia

    In view of the latest development related to COVID-19, we have changed service hours of our Customer Service Centres (CSCs) with immediate effect to reduce the risk of virus spreading. We strongly recommend customers to make good use of all online self-help and electronic services, e.g. our mobile apps, “AIA Connect”, to make enquiry. We are sorry for any inconvenience caused.

    Hong Kong’s CSCs:

    • Customer Service Centre and Cashier Office located on 13/F AIA Kowloon Tower in Kwun Tong will suspend their service effective 21 July.
    • Customer Service Centre located on 12/F AIA Tower in North Point will maintain its usual service (Mon – Fri, 11 a.m. – 5 p.m.).

    To safeguard health of our customers and Service Ambassadors, and to minimize any health risk, we will exercise effective measures of social distancing in the premises of our service centre. In case the number of visiting customers has reached maximum capacity of service centre, we will request customers to leave. They could visit us again after booking their service online. Alternatively, they could leave their personal information and service requests with us to call back on the same day. Customers are cordially invited to book service through:

    • our mobile application “AIA Connect” (Profile> Contact AIA > Customer Service Centre Enquiry Appointment Service); or
    • book it with this link: https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html

    We also encourage customers to make use of our electronic payment channels to settle their premium, experiencing our convenient, fast and safe service.

    Macau’s CSC:

    • Monday - Friday; 10am - 4pm

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    In view of the latest development related to COVID-19, we have changed service hours of our Customer Service Centres (CSCs) with immediate effect to reduce the risk of virus spreading. We strongly recommend customers to make good use of all online self-help and electronic services, e.g. our mobile apps, “AIA Connect”, to make enquiry. We are sorry for any inconvenience caused.

    Hong Kong’s CSCs:

    • Customer Service Centre and Cashier Office located on 13/F AIA Kowloon Tower in Kwun Tong will suspend their service effective 21 July.
    • Customer Service Centre located on 12/F AIA Tower in North Point will maintain its usual service (Mon – Fri, 11 a.m. – 5 p.m.).

    To safeguard health of our customers and Service Ambassadors, and to minimize any health risk, we will exercise effective measures of social distancing in the premises of our service centre. In case the number of visiting customers has reached maximum capacity of service centre, we will request customers to leave. They could visit us again after booking their service online. Alternatively, they could leave their personal information and service requests with us to call back on the same day. Customers are cordially invited to book service through:

    • our mobile application “AIA Connect” (Profile> Contact AIA > Customer Service Centre Enquiry Appointment Service); or
    • book it with this link: https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html

    We also encourage customers to make use of our electronic payment channels to settle their premium, experiencing our convenient, fast and safe service.

    Macau’s CSC:

    • Monday - Friday; 10am - 4pm

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau
     
    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Explore aia

    AIA.COM
    AIA Vitality
    AIA MPF

    about aia

    Media Center
    Career
    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

    Explore AIA
    AIA Vitality
    AIA iShop
    Sitemap
    About AIA 
    Media Centre
    Career
    Copyright © 2020, AIA Group Limited and its subsidiaries. All rights reserved."AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)
    Terms of Use | Privacy Statement | Code of Conduct

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement .