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  • {{title}}

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    • RETIREMENT PROTECTION SCHEMES IN HONG KONG

    THE HONG KONG GOVERNMENT’S
    EMPLOYMENT SUPPORT SCHEME (ESS)

    When Should I Enrol My Employees Under MPF?

    When Should I Enrol My Employees Under MPF?

    WHEN SHOULD I ENROL MY EMPLOYEES UNDER MPF?
    WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?

    WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?

    WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?
    WHO IS EXEMPTED UNDER MPF LEGISLATION?

    WHO IS EXEMPTED UNDER MPF LEGISLATION?

    WHO IS EXEMPTED UNDER MPF LEGISLATION?
    HOW ARE ORSO AND MACAU PENSIONS DIFFERENT

    HOW ARE ORSO AND MACAU PENSIONS DIFFERENT

    HOW ARE ORSO AND MACAU PENSIONS DIFFERENT?

    • THE HONG KONG GOVERNMENT’S EMPLOYMENT SUPPORT SCHEME (ESS)
    • When Should I Enrol My Employees Under MPF?
    • WHEN SHOULD I MAKE THE FIRST MPF CONTRIBUTION?
    • WHO IS EXEMPTED UNDER MPF LEGISLATION?
    • HOW ARE ORSO AND MACAU PENSIONS DIFFERENT

    PRODUCTS & SERVICES

    AIA provides variety of fund choices in different schemes - MPF, ORSO and Macau Pension. Read more about our products and services below.

    MPF

    MPF

    Our diverse range of funds cover the spectrum of risk. For an investment portfolio tailored to your appetite, we offer a comprehensive choice of funds ranging from aggressive to conservative
    PAYROLL EASY

    AIA MPF Payroll Easy

    Are you looking to save time on administration and lighten your workload? AIA MPF Payroll Easy can help! This user-friendly tool helps you manage payroll, MPF, tax returns and employee records easily
    Convenient Payment Methods

    e-Service Platform For Employers

    To help employers manage their MPF administrative tasks more efficiently, we have a range of e-services for you.
    Convenient Payment Methods

    Convenient Payment Methods

    To help you easily fulfil your contribution obligations, we provide you with various tools to ease your administrative burden.
    ORSO

    ORSO

    With extensive experience in managing retirement schemes, AIA is one of Hong Kong’s leading pension providers, offering quality products and services to meet your needs 
    MACAU PENSION

    Macau Pension

    As the largest retirement service provider in Macau1, with breadth of experience and expertise, AIA offers all-rounded solutions to meet your different investment needs. 
    Macau Non-Mandatory CPF

    MACAU NON-MANDATORY CENTRAL PROVIDENT FUND

    As the largest retirement service provider in Macau1, AIA’s unique and comprehensive fund choices and unparalleled service make us your ideal partner for managing your account, catering to your retirement planning needs.

    1 In terms of assets under management and no. of participating members. Source: The Monetary Authority of Macao, as at 31 March 2020.

    How AIA Can Help You? 

    The Name to Trust

    AIA is the preferred pension partner for corporations and individuals in Hong Kong and Macau.

    Range of Choice

    We offer a comprehensive choice of funds ranging from aggressive to conservative. 

    Your Provident Funds Simplified

    We offer a range of superior tools and services to help you manage your provident fund with us.

    Corporate Solutions video
    Corporate Solutions video

    MPF service video
    MPF service video

    USEFUL TOOLS

    First Contribution Calculator

    Long Service Payment Calculator

    Severance Payment Calculator

    Form Library

    Product Brochure Library

    knowledge and Insights

    Notices

    FAQ

    Glossary

    Contact US

    Other information

    GROUP INSURANCE SOLUTIONS

    Check out our range of flexible and cost-effective group insurance solutions. 

    Group Insurance Product Brochures

    A selection of product brochures you can download.

    MPF / ORSO / MACAU PENSION Product brochures

    A selection of product brochures you can download.
    Click Here
    Important Information
    Contact aia

    To fight against COVID-19 and in response to the government’s latest anti-pandemic measures, effective 2 December, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Hong Kong’s Customer Service Centres & their Cashier Offices:

    • For Customer Service Centre & its Cashier Office located in North Point, service hours will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
    • Customer Service Centres & its Cashier Office located in Kwun Tong will suspend their service.

    Macau’s Customer Service Centres:

    • Monday - Friday; 10am - 4pm.

    Hotline Services:

    • All hotline services will remain normal.

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    In view of the latest development related to COVID-19, we have changed service hours of our Customer Service Centres (CSCs) with immediate effect to reduce the risk of virus spreading. We strongly recommend customers to make good use of all online self-help and electronic services, e.g. our mobile apps, “AIA Connect”, to make enquiry. We are sorry for any inconvenience caused.

    Hong Kong’s CSCs:

    • Service hour: Resumed normal

    To safeguard health of our customers and Service Ambassadors, and to minimize any health risk, we will exercise effective measures of social distancing in the premises of our service centre. In case the number of visiting customers has reached maximum capacity of service centre, we will request customers to leave. They could visit us again after booking their service online. Alternatively, they could leave their personal information and service requests with us to call back on the same day. Customers are cordially invited to book service through:

    • our mobile application “AIA Connect” (Profile> Contact AIA > Customer Service Centre Enquiry Appointment Service); or
    • book it with this link: https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html

    We also encourage customers to make use of our electronic payment channels to settle their premium, experiencing our convenient, fast and safe service.

    Macau’s CSC:

    • Service hour: Monday - Friday; 10am - 4pm

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau
     
    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

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