INTERESTED IN BUYING AIA PRODUCTS?
Go to AIA iShop now
We strive to assist you for all your inquiries with high touch customer service.
Contact AIAFor Individuals
For Corporations
Have a question? Let us help you
Find a payment option that works for you
Easy payment for short payment of new policy, renewal premium of the General Insurance (only applicable for products with policy prefix of "C"), renewal fee of AIA Vitality membership & outstanding Levy
Exchange rate of foreign currencies to Hong Kong Dollar
Taking care of your own health by being a smart consumer
& Get help with your claims
Useful information about AIA Everest
For your health, we go beyond insurance
New Technology Offers Instant Review of 3D Protection Gap
Get information on investment options and valuation day
A selection of forms you can download, fill in and send back to us
A selection of product brochures you can download
Find out more about the mobile app that can help you find medical help
Common Reporting Standard (CRS) video, Information about the Insurance Authority collecting levy on insurance premiums
Important information that you should know
Learn more about the new features of this newly redesigned mobile app
Register Mobile Number and/or Email Address for Individual life policy(ies)
Have a question? Let us help you
Get help with your claims
Tools to manage your retirement and pension scheme
Consolidate personal account(s) or transfer MPF assets to AIA
A selection of forms you can download, fill in and send back to us
A selection of product brochures you can download
Important and useful information that you should know
Support you in achieving overall wellbeing
Login or register to access and manage all your policies, claims and more.
Login or register to access and manage all your policies, claims and more.
{{title}}
{{label}}AIA always strives to offer our corporate clients and their employees quality, thoughtful services, including diversified investment options, comprehensive MPF solutions, easy and convenient management tools, and unparalleled customer service. AIA helps you easily fulfil your MPF obligations. We are your trusted MPF partner.
Read the Employer’s guide to understand basic MPF information, employer’s obligations and an introduction to AIA’s MPF solutions, or watch AIA MPF services (Employer) video
Fill in and submit the Employer Application Form, plus the required documents, or you can contact us to assist you with your application
Once your company joins AIA, we will send you a “Notice of Participation” and an Employer Kit, and you can view your daily administrative work at a glance
We will send you an e-notification before the contribution day of each month to remind you to submit your contribution to us. This way you won’t miss the contribution deadline, which can lead to the reporting of a default contribution.
We provide an online contribution data submission service and a range of payment methods, including autopay, PPS and 7-Eleven convenience stores, and more. For more details, please watch the demo video or read the Contribution Guide.
If you are not sure when and how much to contribute when a new member joins your company, simply follow a few simple steps to enter the details into our First Contribution Calculator, and you will see the required information.
Once your MPF contributions are settled, we will notify your members by email to log in to the “AIA Connect” mobile app or the Member login site to view the relevant contribution records where they will see their latest account information.
Our MPF Administration Checklist helps you check if you have completed all the key MPF administrative work. Some useful guides and forms are also available in the checklist.
You can sign up your members online through the e-Member Enrolment platform. This allows you and your members to enter all the necessary information online directly. It minimises the chance of entering incorrect information, which saves time and is environmentally friendly.
To assist you in handling the administrative work related to MPF in a more efficient way, we provide the following tools:
Note: On 9 June 2022, the Legislative Council passed an amendment bill on abolishing the "offsetting" arrangement under MPF. The abolishment is expected to be implemented as soon as 2025, following which, employers can no longer use the accrued benefits derived from employer’s mandatory contributions to offset their employees' severance payment or long-service payment after the transition date. Details are to be further announced.
Regular employer communications, such as the monthly Statement of Payment Account, the quarterly newsletter and the annual Contribution Summary.
Ease of getting support
1 AIA Alpha is provided by Asia Pacific Soft Limited (APSoft), an independent third-party company, and only applicable to corporates with a minimum of 10 employees. Use of AIA Alpha will be subject to terms and conditions, please refer to the relevant promotional leaflet for details.
AIA provides comprehensive MPF solutions, including MPF personal accounts consolidation, arranging voluntary contributions and withdrawing MPF in instalments*. No matter which stage members are at in their career, we can help them manage their MPF with ease and convenience based on their needs. Learn more
*Only applies to members who have reached age 65 or are retiring earlier at age 60 or above
This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement.