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    • HOW AIA CAN HELP YOU?

    AIA is the preferred pension partner for corporations and individuals in Hong Kong and Macau due to extensive experience managing MPF, ORSO and Macau Pension schemes, strong financial background, diverse range of funds and renowned investment managers with unique styles. Read more about our pension services for employers below.

    THE NAME TO TRUST

    AIA is the preferred pension partner for corporations and individuals in Hong Kong and Macau. Here’s why:

    • Extensive experience managing pension schemes
    • Strong financial background
    • Diverse range of funds

    RANGE OF CHOICE

    For an investment portfolio tailored to your appetite, we offer a comprehensive choice of funds ranging from aggressive to conservative. These include:

    • Flexible allocation strategy funds which invest dynamically
    • Lifestyle funds with unique investment styles
    • Specialised funds targeting specific markets or regions
    • Low-fee funds covering different asset classes and markets
    • Fixed income funds for a conservative investment approach
    • Fund which invest in socially responsible companies for greener future

    BUSINESS TOOLS

    DEDICATED BUSINESS HOTLINE

    Service hours exceeding the norm

    Hong Kong Employer Hotline:  2100 1888
    Macau Employer Hotline:      0800 183
    Monday to Friday:              9:00 am to 6:00 pm
    Saturday:                      9:00 am to 1:00 pm

    YOUR QUERIES

    Always happy to lend a hand

    • Dedicated Account Managers
    • On-site Help Desk
    • Hong Kong-based Call Centre
    • 24-hour Interactive Voice Response System
    • Walk-in Customer Service Centre

    SCHEME UPDATES

    We keep you informed

    • Monthly Fund Performance Review
    • Benefit Statements

    CONTRIBUTION DATA SUBMISSION

    Lightening your administrative load

    • AIA Alpha1, an innovative all-in-one Human Resources Management Solution, that may change the way you work
    • Calculate contribution amount: "AIA MPF Calculator"
    • Prefilled remittance statement
    • My AIA (Login)

    CONTRIBUTION PAYMENT CHANNELS

    Fast and secure

    • Autopay via direct debit
      Autopay via direct debit

    • Cheque deposit machine
      Cheque deposit machine

    • Internet banking
      Internet banking

    • Phone banking
      Phone banking

    • ATM
      ATM

    • PPS
      PPS

    • 7-Eleven
      7-Eleven

    • Cheque by post
      Cheque by post

    • Direct credit
      Direct credit

    SERVICE PLEDGE

    • LEARN MORE LEARN MORE

    1 AIA Alpha is provided by Asia Pacific Soft Limited (APSoft), an independent third-party company, and only applicable to corporates with a minimum of 10 employees. Use of AIA Alpha will be subject to terms and conditions, please refer to the relevant promotional leaflet for details.

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    Unit 201, 2F, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    Unit 201, 2F, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

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