Our Awards

Award List

At AIA, we have always placed a strong emphasis on innovation, quality customer service and professionalism, and it's with this focus that we are proud to have gained widespread recognition and won numerous industry accolades.
Award Organiser
Hong Kong Insurance Awards 2022 The Hong Kong Federation of Insurers (HKFI)
Six Grand Awards:
  • Outstanding Customer Services Award (won for the 7th year)
  • Outstanding MPF/Employees' Benefit Product/Service Award (won for the 3rd consecutive year)
  • Outstanding Corporate Social Responsibility Award
  • Outstanding Initiative on Community Health Crisis Award
  • Most Innovative Product/Service Award - Life Insurance (Health)
  • Best Partnership Project Award - Life Insurance
Four Top-three Finalists:
  • Outstanding Integrated Marketing Strategies Award
  • Most Innovative Product/Service Award - Life Insurance (Wealth)
  • Outstanding Agent of the Year Award: Mr. Otto Chan, Senior District Director of Portfolio Management District
  • Outstanding Young Professional of the Year – Intermediary: Mr. Derrick Lam, District Director of ACTION ASCEND District
Greater Bay Area Insurance Award 2022 – Hong Kong Region
  • Outstanding Anti-COVID19 Contribution Award of the Year (2nd consecutive year)
  • Outstanding Marketing Strategies Award – New Media (2nd consecutive year)
  • Outstanding InsurTech Award (3rd consecutive year)
  • Outstanding Online Platform Award (3rd consecutive year)
  • Outstanding Customer Services Award
 Metro Finance
Greater Bay Area Outstanding Enterprise Awards 2022 (2nd consecutive year) HK01
2022 GBA Top 100 Enterprises Inheritance Award The Guangdong-Hong Kong-Macao-Bay Area Economic and Trade Association
Best SME's Partner Award 2022 (5th consecutive year) Hong Kong General Chamber of Small and Medium Business
IFPHK Financial Education Leadership Awards 2021
Corporate Financial Education Leadership – Gold Award (4th consecutive year) 		Institute of Financial Planners of Hong Kong (IFPHK)
The World's Digital Insurance Awards
  • Insurer Innovation Awards 2022 – APAC
 The Digital Insurer
IFTA FinTech and Innovation Awards 2021/2022
  • Talent Development – Diamond Award: Agency Recruitment Transformation
  • Insurance Tech – Gold Award: AIA "3D Protection Index"
  • Insurance Tech – Gold Award: iSay
 The Institute of Financial Technologists of Asia
Hong Kong Management Association (HKMA) x Microsoft Hong Kong (MSHK) Excellence in Digital Transformation
  • All-Rounded Innovator Award
 Hong Kong Management Association (HKMA) and Microsoft Hong Kong
Insurance Asia Awards 2022
  • Education Insurance Initiative of the Year – Hong Kong
 Charlton Media Group
Celent Model Insurer Awards 2021
  • Model Insurer Awards – Digital and Emerging Technologies
  • Model Insurer Awards – Innovation Execution
  • Model Insurer Awards – Customer Experience Transformation
 Celent
01 Gold Medal Awards 2021
  • Excellence Award of Greater Bay Area Insurance Brand
  • Excellence Award of Innovative Insurtech
  • Excellence Award of ESG and Sustainability Development Company
 HK01
Hong Kong Service Awards 2022
  • Distinguished Achievement Awards
  • "Insurance Service" Award (11th consecutive year)
  • "MPF Service" Award (10th consecutive year)
  • "Voluntary Health Insurance Scheme (VHIS)" Award (2nd consecutive year)
 East Week
Sing Tao Service Awards 2021
  • Innovative Insurance Services/Platforms
  • Life Insurance Services
  • Voluntary Health Insurance Scheme (2nd consecutive year)
 Sing Tao Daily
Award Organiser
Kantar BrandZ™ Top 100 Most Valuable Global Brands 2022
  • Ranked among Kantar BrandZ™ Top 100 Most Valuable Global Brands for the 7th consecutive year
  • Being the only Hong Kong brand in the global ranking this year
  • AIA's brand value reached US$22.7 billion, a nearly 10% increase from last year
 Kantar BrandZ™
Finance Purchase Funnel Rankings 2021
  • Ranks first in the Hong Kong insurance sector, emerging as the "Most Considered Insurance Brand" in Hong Kong
 YouGov
Best Buzz Rankings 2020
  • No.1 in Hong Kong Insurance Sector
Hong Kong Insurance Awards 2022
  • Grand Award: Outstanding Initiative on Community Health Crisis Award
  • Top-three Finalist: Outstanding Integrated Marketing Strategies Award
 The Hong Kong Federation of Insurers (HKFI)
Greater Bay Area Insurance Award 2022 – Hong Kong Region
  • Outstanding Marketing Strategies Award – New Media (2nd consecutive year)
 Metro Finance
Reader's Digest Trusted Brand Awards 2022
  • AIA Hong Kong: "Platinum Trusted Brand Award – Insurance Company for Hong Kong" (9th consecutive year)
  • AIA Hong Kong: "Gold Trusted Brand Award – Provident Fund for Hong Kong" (7th consecutive year)
  • AIA Group: "Asia Trusted Brand Award – Insurance Company"
 Reader's Digest
Creative Connections Award 2020
  • Platinum Award (under the category of "Companies with 4,500 corporate employees or fewer")
 LIMRA
Marketing Excellence Awards 2021
Three Gold Awards:
  • Excellence in Advertising
  • Excellence in Digital Marketing
  • Excellence in Use of Technology
 Marketing Magazine
Two Silver Awards:
  • Excellence in Corporate Social Responsibility
  • Excellence in Insurance Marketing
Two Bronze Awards:
  • Excellence in Innovation
  • Excellence in Digital Marketing
Mob-Ex Awards 2021
  • Best Use of Mobile – Financial Services – Gold
  • Best Result-Driven Mobile Campaign – Gold
  • Most Engaging Mobile Campaign – Gold
  • Best Use of Mobile – Insurance Services – Gold
  • Best Mobile-Based Launch/Rebranding – Gold
  • Most Innovative Use of Mobile Technology – Silver
  • Best Use of Mobile – Customer Engagement – Silver
 Marketing Magazine
Asia e-Commerce Awards 2021
  • Top Honour: "Best of Show – Brand"
  • Best e-Commerce Campaign – Gold
  • Best Solution – Sales Lead Generation – Gold
  • Best e-Commerce Innovation – Gold
  • Best e-Commerce – Financial Services – Silver
  • Best e-Commerce Strategy – Silver
 Marketing Magazine
Award Organiser
Hong Kong Insurance Awards 2022
  • Grand Award: Outstanding MPF/Employees' Benefit Product/Service Award (won for the 3rd consecutive year)
 The Hong Kong Federation of Insurers (HKFI)
2022 MPF Ratings
  • Gold Rated Scheme
  • Best TVC Provider
  • Environmentally Responsible
  • 1-Year Consistent Performer (Equity Category – Asia)
  • 1-Year Consistent Performer (Equity Category – Global)
  • 1-Year Consistent Performer (Equity Category – US)
  • 1-Year Consistent Performer (Mixed Assets Category – 21-40)
  • 1-Year Consistent Performer (MPF Conservative Fund Category)
 MPF Ratings
BENCHMARK MPF of the Year Awards 2021
  • Best-in-Class in Asian Equity Category
  • Best-in-Class in Global Fixed Income Category
 BENCHMARK Magazine
Bloomberg Businessweek Top Fund Awards 2021
  • Best Performer (1-year return) – Asia Pacific Equity
  • Best Performer (1-year return) – US Equity
  • Outstanding Performer (1-year return) – Europe Equity
  • Outstanding Performer (5-year return) – Asia Pacific Equity
 Bloomberg Businessweek (Chinese Edition)
Refinitiv Lipper Fund Awards 2021 Hong Kong
  • Best Fund Over 3 Years – Global Bond
  • Best Fund Over 5 Years - Global Bond
 Refinitiv
Best SME's Partner Award 2022 (5th consecutive year) Hong Kong General Chamber of Small and Medium Business
Hong Kong Service Awards 2022
  • "MPF Service" Award (10th consecutive year)
  • Distinguished Achievement Awards
 East Week
Reader's Digest Trusted Brand Awards 2022
  • AIA Hong Kong: "Gold Trusted Brand Award – Provident Fund for Hong Kong" (7th consecutive year)
 Reader's Digest
Award Organiser
Hong Kong Insurance Awards 2022
  • Grand Award: Outstanding Corporate Social Responsibility Award
  • Grand Award: Outstanding Initiative on Community Health Crisis Award
 The Hong Kong Federation of Insurers (HKFI)
Greater Bay Area Insurance Award 2022 – Hong Kong Region
  • Outstanding Anti-COVID19 Contribution Award of the Year (2nd consecutive year)
 Metro Finance
01 Gold Medal Awards 2021
  • Excellence Award of ESG and Sustainability Development Company
 HK01
Marketing Excellence Awards 2021
  • Silver Award: Excellence in Corporate Social Responsibility
 Marketing Magazine
Caring Company Logo 2021/22 Hong Kong Council of Social Service (HKCSS)
2019 & 2020 Give Blood Alliance
  • Gold Award
 Hong Kong Red Cross Blood Transfusion Service
Classified Post HR Appreciation Awards
  • HR Best Practice – Training & Development – Grand Award
  • HR Best Practice – Business Partner – Grand Award
 Classified Post
CTGoodjobs Best HR Awards 2021
  • Best Corporate Social Responsibility Award – Grand Award
  • Best Employer Branding Video Award – Grand Award
  • Best in HR Digitalisation Award – Grand Award
 CTGoodjobs
LinkedIn Talent Awards 2021
  • Best Talent Insights Pioneer – Finalist
 LinkedIn
Employer of Choice Award (2019 & 2020)
  • Employer of Choice Award
  • Employee Engagement Award
  • Appreciation Culture Award
 JobMarket
HR Distinction Awards 2020
  • Excellence in Graduate Recruitment / Development - Gold Award
  • Excellence in Leadership Development - Gold Award
  • Excellence in Employee Work-Life Balance - Gold Award
  • Excellence in Change Management – Silver Award
  • Excellence in Employee Development – Silver Award
  • Excellence in Employee Wellbeing – Bronze Award
  • Excellence in Workplace Culture – Bronze Award
  • Excellence in HR Digitalisation – Bronze Award
 Human Resources
Guinness World Records
  • The Longest Fist Bump Relay
 Guinness World Records