AIA Hong Kong would like to remind the public and our customers that if you are approached by someone who claims to be representing AIA in a manner that raises any doubt or suspicion in your mind, please contact our Customer Hotline on (852) 2232 8888 or email us at hk.customer@aia.com to verify the person's identity.
General
MPF/ORSO/Macau Pension
AIA Macau would like to remind the public and our customers that if you have any query on our non-face-to-face sales of life insurance products or if you have any doubt or suspicion on someone who claims to be representing AIA Macau and invite you to non-face-to-face sales activities, please contact our Customer Hotline at (853) 8988-1822 or email us at aiamacau@aia.com for enquiry. Besides, you may also check the person's insurance intermediary license status on the website of the Monetary Authority of Macao by following the steps below:
- Go to the Monetary Authority of Macao Homepage > Click on Insurance Sector> Click on Insurance Intermediaries > Click on Insurance Intermediary License > Click on In-force licenses > Input the name of the insurance intermediary
In the digital age, phishing scams are quickly becoming a common means for scammers to trick people into giving out their personal information. AIA Hong Kong and Macau would like to remind our agents that we will not send SMS or email messages with embedded hyperlinks directing customers to any website or mobile application to carry out transactions, or request for sensitive personal information (including login passwords and one-time-password) from customers.
To safeguard customers' personal information, please remind customers to access to their AIA accounts by entering our official website link (https://www.aia.com.hk) directly or using AIA's mobile applications.
- Do not click any hyperlinks (or open the attachments) in any suspicious SMS or email messages
- Do not input any personal information into any applications or websites they are directed to via embedded hyperlinks in SMS or email messages
- Do keep their login credentials and other personal information private and secure
If you have any concerns or questions, please contact the AIA customer service hotline at (852) 3108-1338.
Statement on unauthorised sales platforms
It has come to our attention that certain companies / websites are using our company logo as well as copying and displaying information about our insurance products via various electronic channels or social media platforms without the company's approval or authorisation. This act is an infringement of AIA's intellectual property rights and may also be in violation of regulation concerning offshore solicitation. These websites claim that they have partners relationship with Hong Kong's Insurance and Financial Consultants. AIA hereby declares that it has no connection with these unauthorised sales platforms and has already reminded our business partners that it is prohibited to have any business arrangement with these unauthorised companies / websites directly or indirectly.
Some of the unauthorised sales platforms:
| Websites / media platform accounts | Websites / WeChat accounts /company names |
|---|---|
| http://www.edaili.com | E代理 eDaili |
| WeChat ID: iedaili | e代理互聯網海外財富管理專家 |
| http://www.lxjcf.com | 理享家 Asset Pro |
| http://www.hwasbank.com | 华设财富 Huashe Wealth |
| http://www.tou360.com | 投360 |
| http://www.yihong999.com/yb | 臺宏集团 Yihong Group |
| http://www.yihong999.com/tg/jiayu/ | 港险網 |
| WeChat ID: xgbxnxs | 香港保险那些事 |
| http://www.gangxian-star.com/ | 不適用 |
| http://www.hkiu.org | 香港保险行业协会 |
| http://www.hkbbcf.cn/ http://www.bbcf-hk.com/ |
香港保倍财富 Bao Bei Wealth / 深圳前海保倍资产管理公司 |
| http://www.hkbxjia.com | 香港保险家 |
| http://www.gxianb.com/ | 港险宝 |
| http://www.99j1.net/about/ http://www.jinnuo7.com/news/#bd-WJ-PC-A-52 |
港保宝 |
| N/A | 杭州投外投资管理有限公司 |
| N/A | 杭州智子投资管理合伙企业（有限合伙） |
| http://www.gxpme.cn/ | 港险惠 |
| http://www.baole.me/ | 宝了么 |
| WeChat ID: renguizichan | 仁归看世界 |
| WeChat ID: jenniferFQY | 花花投资锦囊 |
| WeChat ID: dfxt1828 | 东方资管 |
| http://www.gushicapital.com/cptx/info_168_itemid_505.html | 谷实资本 Gushi |
| WeChat ID: YD01B07 | 紫荆花港险通_KellyLeung |
| http://www.yingtaiwealth.com/5 WeChat ID: HongyeWM |
深圳鸿烨盈泰资产管理有限公司 Hong Ye Ying Tai |
| http://www.aia-vipclub.com http://www.xgbxclub.com/ http://www.aiacywl.com/ WeChat ID: HKHAFM |
优姐 - 港险快车 |
| WeChat ID: gxali888 | 港险阿莉 |
| WeChat ID: hkybbcas | 香港友邦保诚安盛 |
| WeChat ID: xgbxcpw | 香港境外财富管理 / 香港理财顾问Alin |
| WeChat ID: gxbbpro http://www.gangxiambaobao.com/index.php.htm |
港险宝宝PRO |
| https://weibo.com/huachufiance?is_all=1 | 华储金融 |
| http://uyueb.com/#/ | 优悦宝 |
| http://www.cagangxian.com | 创安港险 |
| https://wemp.app/accounts/58828aac-f0c8-4dfd-9e08-220ada87f85f WeChat ID: Dr-Quan-Ge | 香港保险 |
| Fraudulent websites / platforms | Websites / WeChat account / platform names |
|---|---|
| WeChat ID: HKAIA520 | 友邦香港 |
| http://aiahongkong.com/ | N/A |
| WeChat ID: AIAinsurancehk | 晋亿资产管理 |
| http://www.hkaia.com.cn/ | 香港友邦保险网 |
| WeChat ID: gh_76fe60a58d50 | 香港友邦充裕未来储蓄保障计划 |
| http://www.hkaia.com.cn/ http://shanghai.hkaia.com.cn/ http://beijing.hkaia.com.cn/ http://suzhou.hkaia.com.cn/ http://www.bocbx.com/ |
友邦保险 (国际) |
| WeChat ID: HKAIA-1 WeChat ID: yuxinzhao0922 |
香港友邦保险服务号 / 香港AIA客户服务 |
| WeChat ID: gh_7f84ad042ba7 | 香港友邦直属经理AIA |
| Wechat ID: Helen-13537779699 | 香港友邦保險顧問 |
| N/A | 中民兴泰新能源 北京中民兴泰新能源有限公司 |
| WeChat ID: gh_9016234850d2 | 睿威新能源 广西睿威新能源投资有限公司 |
| https://www.dx-network.com/yemis4/r9wrb2.html | AIA Life Insurance Hong Kong - AIA Hong Kong -99彩票 |
| http://www.minmin8.com/ | 香港友邦保险 |
| https://sameapk.com/developer/aia-international-limited/ | SameAPK |
| https://m.apkpure.com/developer/AIA%20International%20Limited/ https://apkpure.ai |
APKPure |
| aia-ims.morestar.com.hk | AIA Investment Management System (AIA-IMS) |
| Clarification on fraudulent information noted | Company names |
|---|---|
| AIA International Limited has no association with this Company | 寧波海橙實業有限公司 |
| AIA Company Limited and its affiliates have no association with this Company | Hangzhou Travel Motor Service Company Limited |
| AIA International Limited has no association with this Company | 浙江千朵創業投資管理有限公司 |
| AIA International Limited has no association with this Company | EDU Association Limited (Website: www.edua.hk; WeChat ID: EDUAMEP) |
| AIA International Limited has no association with this Company | Medcon Medical Group |
| AIA International Limited has no association with this Company | Oak Dream (Website: https://oakdream.net/my/index) |
| AIA International Limited has no association with this Company | Oak Drive Capital |
| AIA International Limited has no association with this Company | 香港鑫盛资产管理有限公司 |
| AIA International Limited has no association with this Company | 通用环球医疗集团有限公司 |
The above list will be regularly updated for Public's kind attention.
The Hong Kong government's employment support scheme (ESS):
