AIA Hong Kong today announced a number of industry-leading digital platforms and solutions. By harnessing the power of digital technology in many facets of its business model, AIA is committed to deliver the most convenient and simple excellent customer service:
- Customer Service – AIA Hong Kong launches industry-first “AIA iCare Self Help Service Kiosk”. Coupled with proprietary mobile app, these service solutions will help customers make enquiries and submit claims with ease and convenience.
- Product Purchasing – Customers can enjoy a unique and convenient purchase experience with AIA's market-leading iPoS and iMO digital platforms.
- Enhance Health and Prevent Illness – Going beyond insurance, AIA Hong Kong proactively encourages customers to lead a healthy lifestyle with the “AIA Vitality” digital platform.