| Award | Winning Project |
| Excellence Award of Innovative Technology | AIA Connect: Delivery of Customer Experience |
| Excellence Award of Talent Training & Development | AIA iAcademy: Digital Learning Journey |
| Excellence Award of Integrated Marketing Strategy | The Fight Against COVID-19 |
2 AIA Hong Kong internal data includes Hong Kong and Macau's individual life, group insurance and pension customers (as at 31 December 2020)
Ms. Esther Chan
+852 2100 1416
Mr. Ian Li
+852 3960 1905