How AIA can help you

With a breadth of expertise and diversified fund choices, AIA provides comprehensive MPF, ORSO and Macau Pension solutions that are widely recognised in the industry and fulfil the needs of different corporations and individuals.


AIA is the preferred pension partner for corporations and individuals in Hong Kong and Macau. Here's why:


For an investment portfolio tailored to your appetite, we offer a comprehensive choice of funds ranging from aggressive to conservative. These include:
  • Flexible allocation strategy funds which invest dynamically
  • Lifestyle funds with unique investment styles
  • Specialised funds targeting specific markets or regions
  • Low-fee funds covering different asset classes and markets
  • Fixed income funds for a conservative investment approach
  • Fund which invest in socially responsible companies for greener future


We offer convenient account management platforms and support.
For employee / self-employed
  • Manage your MPF and other AIA accounts on the AIA Connect mobile app
  • Quarterly benefit e-statements
  • Online monthly Fund Performance Reviews
  • Investing Style Assessment to help you understand your own investing style
  • Retirement Savings Calculator to help you plan ahead
  • Customer service representatives proficient in sign language
  • 24-hour Interactive Voice Response System
  • Dedicated member hotline: Hong Kong: 2200 6288
      Macau: 0800 272
  • Service hours (exceeding the norm): Monday to Friday: 9:00 am to 9:00 pm
      Saturday: 9:00 am to 1:00 pm
      Sunday and Public Holidays: Closed
For employer
  • A range of e-service platforms are available, including our online MPF contribution data submission service, e-Statement and more
  • Tailor-made and easy-to-use payroll software including AIA Alpha1, an innovative all-in-one Human Resources Management Solution, streamlines the administrative process
  • Comprehensive contribution payment methods to ensure timely payment: autopay, cheque deposit machine, internet banking, phone banking, ATM, PPS, 7-Eleven, cheque by post, direct credit2
  • Regular meetings with you to review your schemes, and provide you with the latest legislative and administrative updates
  • Periodic seminars and briefing sessions
  • Employer hotline staffed by professional Customer Service Representatives, available from Monday to Saturday
  • 24-hour Interactive Voice Response System
  • Dedicated employer hotline: Hong Kong: 2100 1888
      Macau: 0800 183
  • Service hours: Monday to Friday: 9:00 am to 6:00 pm
      Saturday: 9:00 am to 1:00 pm
      Sunday and Public Holidays: Closed

Service pledge

1 AIA Alpha is provided by Asia Pacific Soft Limited (APSoft), an independent third-party company, and only applicable to corporates with a minimum of 10 employees. Use of AIA Alpha will be subject to terms and conditions, please refer to the relevant promotional leaflet for details.
2 Direct credit payment is applicable to registered customers only.