This application has been designed to help you find doctors and clinics in Hong Kong, as well as hospitals in mainland China. The application can be easily downloaded from iTunes and used at your convenience.
Download the “AIA Easy MedSearch” app from iTunes Store to search the network for:
Clinics in Hong Kong that offer outpatient surgery for Super Good Health policyholders
High quality specialist for specified plans
General Practitioner (GP) for network cardholders with preferential consultation fee (medication excluded)
Hospitals in mainland China for China Assist cardholders under AIA International Assistance Services (AIAS)
Hospitals in mainland China for policyholders from mainland China
Enter your customer number and PIN for the one-time registration. You can then search for a nearby clinic and the contact details and qualifications of the specialist. Please go to the Customer Corner to find a doctor online.
Some of the benefits of outpatient surgery at an SGH network clinic:
It does not affect your No Claim Bonus
No need to stay in hospital
No waiting for reimbursement
Clinic enquiry and appointment booking
(852) 2232 8888 -> select language -> Press "#, 2" -> Enter your policy no.
You need to register only once with your customer number and PIN to use this function. It gives you the qualifications and contact details of the specialists. Please go to the Customer Corner to find a doctor online.
Quality Services in the Specialist Network
A comprehensive group of specialists
The 24-hour AIA CEO Medical Hotline provides information and support.
If you need to stay in hospital, the Specialist Network will assist with admission as well as setting up a credit facility* with the hospital
A convenient hotline for you to make an appointment at any clinic in the network
The Specialist Network is available for the standalone & rider versions of following plans:
CEO Medical Plan 2
CEO Medical Plan (Worldwide) 2
CEO Pearl Medical Plan 2
CEO Pearl Medical Plan (Worldwide) 2
CEO Medical Plan
CEO Medical Plan (Worldwide)
Regal Health Plan
Regal Health Plan (Worldwide)
Executive Health Plan
Executive Health Worldwide Plan
*With a credit facility set up for you, we will pay the hospital directly so you need not spend your money and then wait for reimbursement. This service is not part of the policy, and is subject to termination at any time without notice. If the expenses are higher than the maximum benefit, we will ask you to pay us the difference.
AIA CEO Medical Hotline
24-hour hotline for medical support and clinic appointment
(852) 2232 8870 -> select language -> Press "1, 1" -> Enter your policy no.
To use this function, you just need to register once with your customer number and PIN. You can find our network GP’s contact details with their qualifications. Please go to the customer corner to find a doctor.
You can enjoy a preferential consultation fee (medication excluded) for our GP without any prior approval. Customers with hospitalization reimbursement products can present the network card and ID card to enjoy this benefit.
For residents of mainland China: if you have a Hospitalisation & Surgical, Hospital Income, Disability or Critical Illness plan, and you need hospitalisation, diagnosis, treatment, and/or surgery in mainland China, just enter the city and province, or the name of the hospital to find details of a nearby hospital.