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    • Media Centre

    MEDIA CENTRE

    The latest from AIA and intelligence about
    the real life world we live in

    PRESS RELEASES

    • The 13th AIA Desired Retirement Tracker Reveals 80% of Young Adults[1] Embrace the YOLO Mindset

      20 January 2022

    • AIA Goes Beyond Traditional Insurance and Launches “Wealth Enrich”　 Helps Customers with Long Term Wealth Accumulation　 Complemented with a Superior Ecosystem of Services　 Rare in the Market – Projected Annualised Return of Up to 2.09% in the 5th Year　 Multiple Options Enhance Retirement Planning and Provide Extra Flexibility in Legacy Planning

      17 January 2022

    • AIA Goes Beyond Traditional Insurance and Launches “Beyond Insurance” Ad Series　 “AIA Beyond Insurance” Promotion Features 26 Plans with Special Offers　 New AIA “Health Journey Guardian” Provides Comprehensive Covers from Prevention, Prediction and Diagnosis to Treatment and Recovery for a Daily Premium As Low As HK$9　 Features First-in-Market Covers for At-Home Rehabilitation and At-Home Hospice Care, Cancer Benefits and Outpatient Benefits of Up to 30 Visits a Year　 Act Now and Start Planning for Protection in the New Year to Enjoy as High as 5 Months’ Premium Refund

      06 January 2022

    GO TO ALL PRESS RELEASES

    Thought Leadership

    • INSURANCE FOR HIGH NET WORTH INDIVIDUALS

      INSURANCE FOR HIGH NET WORTH INDIVIDUALS

    Corporate Factsheet

    • FACTS AT A GLANCE

      Discover key corporate facts about AIA Hong Kong & Macau.

      FACTS AT A GLANCE
    • AIA INTERNATIONAL LIMITED FINANCIAL CONDITION REPORT

      AIA International Limited Financial Condition Report 2020

      AIA INTERNATIONAL LIMITED FINANCIAL CONDITION REPORT
    popup video
    Corporate Campaigns
    Contact aia

    Please note that the following service will have special business hours on 31 January (Lunar New Year’s Eve):

  • Customer Service Centres & Cashier Offices (Hong Kong): 10am – 1pm
  • Individual Life Customer Hotline (Hong Kong): 9am – 1pm
  • MPF/ORSO/Macau Pension Hotline (Hong Kong & Macau): 9am – 5:30pm

      In light of the current COVID-19 situation and to reduce the risk of spreading the virus through physical contact, effective 24 January, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

      Hong Kong
      • Customer Service Centres & Cashier Offices (Hong Kong):
        • Customer Service Centre and its Cashier Office located in Kwun Tong will suspend their service. Service hours of Customer Service Centre & its Cashier Office located in North Point will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
      • Hotline Services:
        • All hotline services remain normal.

      Macau
      • Customer Service Centres & Cashier Offices:
        • Monday - Friday; 10am – 4pm.
      • Cashier Office:
        • Monday - Friday; 8:45am – 5:15pm.

    • Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    Please note that the following service will have special business hours on 31 January (Lunar New Year’s Eve):

  • Customer Service Centres & Cashier Offices (Hong Kong): 10am – 1pm
  • Individual Life Customer Hotline (Hong Kong): 9am – 1pm
  • MPF/ORSO/Macau Pension Hotline (Hong Kong & Macau): 9am – 5:30pm

      In light of the current COVID-19 situation and to reduce the risk of spreading the virus through physical contact, effective 24 January, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

      Hong Kong
      • Customer Service Centres & Cashier Offices (Hong Kong):
        • Customer Service Centre and its Cashier Office located in Kwun Tong will suspend their service. Service hours of Customer Service Centre & its Cashier Office located in North Point will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
      • Hotline Services:
        • All hotline services remain normal.

      Macau
      • Customer Service Centres & Cashier Offices:
        • Monday - Friday; 10am – 4pm.
      • Cashier Office:
        • Monday - Friday; 8:45am – 5:15pm.

    • Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

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    Visit our corporate site to learn more about AIA.

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