Skip to main content
  • ENG
  • 繁體
  • 简体
  • Search
  • home
  • Our Products
    • Savings Insurance
    • Insurance with Investment Focus
    • Life Protection
    • Critical Illness Protection
    • Medical Protection
    • Severity-Based Health Protection
    • Voluntary Health Insurance Scheme
    • Retirement Income
    • Investment-Linked Assurance Schemes
    • Accident & Other Protections
    • AIA Vitality
    • MPF / ORSO / MACAU PENSION (Members)
    • GROUP INSURANCE
    • MPF / ORSO / MACAU PENSION (Employers)
  • Life Challenges
    • Leading a Healthier Life
    • Plan for Your Children’s Education
    • Lessen the Impact of Critical Illness
    • Prepare for Medical Expenses
    • Start Building Your Fortune
    • Enjoy Your Retirement
  • About AIA
    • Messages from Our Leaders
    • Careers
    • Caring for the Community
    • Service Pledge
    • Media Centre & Corporate Factsheet
    • Recent Promotion
    • Agency Recognition
    • Distribution Partners
    • Awards
  • iShop
    • INTERESTED IN BUYING AIA PRODUCTS?
  • Help & Support
    • Contact Information
    • Payment Options
    • Online Payment with Visa / MasterCard / AMEX / PayMe / FPS
    • Foreign Exchange Rates
    • Health Care & Claims
    • Investment Information
    • Form Library
    • Product Brochure Library
    • Find Network Provider
    • Claims Corner
    • Calculators
    • Useful Information (Individuals)
    • Important Information (Individuals)
    • “AIA Connect” Mobile App
    • Useful Information (Group Insurance)
    • Important Information (Group Insurance/MPF/ Pension)
    • ONLINE MPF ASSETS TRANSFER
    • AIA EVEREST
    • Health & Wellness 360
    • 3D Protection Index
  • My AIA
    • AIA Vitality
    • Customer Corner
    • Agency Corner
    • Partnership Distribution Corner
    • Assignee Corner
    • AIA CONNECT
    • Employee Benefits
    • MPF Employer
    • MPF Employee/Self-employed
    • MPF Broker
    • ORSO Employer
    • ORSO Employee
    • ORSO Broker
    • MACAU PENSION Employer
    • MACAU PENSION Employee
    • MACAU PENSION Broker
  • Life Stages
    Learn more about the needs of different life stages and the solutions we can offer.
  • Personal Medical Case Management service
    Take care of your medical and emotional needs throughout your healthcare journey.
  • Important Information
  • Medical Expense Pre-approval Service
  • Universal Life and Participating Products
  • AIA Smart Bundle Solutions
  • Careers
AIA
  • Our Products

    Our Products

    Find our products and services according to your insurance needs.

    See more

    Life Stages

    Which life stages are you in? We understand your needs and are committed to offering the right solutions that cater to your evolving needs.​

    See more

    For Individuals

    For Corporations

    • Savings Insurance

      Grow and protect your wealth
    • Insurance with Investment Focus

      Grow your savings with investments
    • Life Protection

      Provide financial peace of mind in case worst should happen
    • Critical Illness Protection

      Relieve financial burden when serious illness strikes
    • Medical Protection

      Support for medical expenses
    • Severity-Based Health Protection

      Benefit pay-out based on your illness severity level
    • Voluntary Health Insurance Scheme

      Government-certified medical protection plans providing medical cover, with premiums that are eligible for tax deductions
    • Retirement Income

      Prepare for your retirement
    • Investment-Linked Assurance Schemes

      Make your own investment decisions
    • Accident & Other Protections

      Protect against accidents and other unforeseen events
    • AIA Vitality

      A game changing wellness programme that redefines the traditional concept of insurance and reward you to live a healthy lifestyle
    • MPF / ORSO / MACAU PENSION (Members)

      A comprehensive retirement solutions for employees and self-employed persons
    • GROUP INSURANCE

      Support your HR strategies with flexible and cost-effective plans to protect your employees
    • MPF / ORSO / MACAU PENSION (Employers)

      A comprehensive retirement solutions for employers
  • Life Challenges

    Life Challenges

    What matters to you most?

    View all life challenges
    • Leading a Healthier Life

      There is no better feeling in life than being healthy.
    • Plan for Your Children’s Education

      Start an education fund as soon as possible to ensure your children’s bright future
    • Lessen the Impact of Critical Illness

      Concentrate on getting well without financial worries
    • Prepare for Medical Expenses

      Comprehensive protection saves you the financial hassle in dealing with the unexpected
    • Start Building Your Fortune

      Realise your lifelong dreams by accumulating wealth today
    • Enjoy Your Retirement

      Move towards a fulfilling life in retirement
  • About AIA

    About AIA

    For a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    DISCOVER KEY CORPORATE FACTS ABOUT AIA HONG KONG & MACAU
    • Messages from Our Leaders

      Our people are the founders of our success
    • Careers

      Explore opportunities to work at AIA
    • Caring for the Community

      Activities that connect with and contribute to the community
    • Service Pledge

      Standard processing time of our services
    • Media Centre & Corporate Factsheet

      News and information about AIA
    • Recent Promotion

      Our latest campaigns
    • Agency Recognition

      Recognising the achievement of our agency force
    • Distribution Partners

      Find out more about our network of partners
    • Awards

      Our Awards
  • iShop

    AIA iShop

    Find the right insurance at your fingertips

    SEE MORE
    • INTERESTED IN BUYING AIA PRODUCTS?

      Go to AIA iShop now
  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA

    Service Appreciation

    Show your appreciation for someone who has helped you.

    SAY THANK YOU

    Health & Wellness 360

    For your health, we go beyond insurance

    Know More

    For Individuals

    For Corporations

    • Contact Information

      Have a question? Let us help you
    • Payment Options

      Find a payment option that works for you
    • Proceed Online Payment with FPS / PayMe / Visa / MasterCard / AMEX

      Easy payment for short payment of new policy, renewal premium of Personal Lines policy, renewal fee of AIA Vitality membership & outstanding Levy
    • FOREIGN EXCHANGE RATES

      Exchange rate of foreign currencies to Hong Kong Dollar
    • Health Care & Claims

      Taking care of your own health by being a smart consumer
      & Get help with your claims

    • AIA EVEREST

      Useful information about AIA Everest
    • Health & Wellness 360

      For your health, we go beyond insurance
    • 3D Protection Index

      New Technology Offers Instant Review of 3D Protection Gap
    • Investment Information

      Get information on investment options and valuation day
    • Form Library

      A selection of forms you can download, fill in and send back to us
    • Product Brochure Library

      A selection of product brochures you can download
    • Find Network Provider

      Find out more about the mobile app that can help you find medical help
    • Useful Information

      Common Reporting Standard (CRS) video, Information about the Insurance Authority collecting levy on insurance premiums
    • Important Information

      Important information that you should know
    • “AIA Connect” Mobile App

      Learn more about the new features of this newly redesigned mobile app
    • Contact Information

      Have a question? Let us help you
    • Claims Corner

      Get help with your claims
    • Calculators

      Tools to manage your retirement and pension scheme
    • ONLINE MPF ASSETS TRANSFER

      Consolidate personal account(s) or transfer MPF assets to AIA
    • Form Library

      A selection of forms you can download, fill in and send back to us
    • Product Brochure Library

      A selection of product brochures you can download
    • Useful Information

      Useful information about Group Insurance
    • Important Information

      Important information that you should know
    • Health & Wellness 360

      For your health, we go beyond insurance
  • My AIA

    My AIA

    Login or register to access and manage all your policies, claims and more.

    • AIA Vitality
      Customer Corner
      Agency Corner
      Partnership Distribution Corner
      Assignee Corner
      AIA CONNECT
      Employee Benefits
    • Employer / HR Employee Doctor Agent/Broker
      MPF
    • Employer Employee/Self-employed Broker
      ORSO
    • Employer Employee Broker
      Macau Pension
    • Employer Employee Broker

    My AIA

    Login or register to access and manage all your policies, claims and more.

    • AIA Vitality
      Customer Corner
      Agency Corner
      Partnership Distribution Corner
      Assignee Corner
      AIA CONNECT
      Employee Benefits
    • Employer / HR Employee Doctor Agent/Broker
      MPF
    • Employer Member
      ORSO
    • Employer Member
  • Language Select
    • ENG
    • 繁體
    • 简体
  • Search
  • Contact Us
    • Call Us

      Monday - Friday: 8:45 a.m. – 7 p.m.;
      Saturday: 9:00 a.m. – 1:00 p.m.;
      Sunday & Public Holidays: Closed
    • Email Us
Our Products
Prev | Next
Get in touch
Back to Top

  • {{title}}

    {{label}}

    • AIA VITALITY

    Wellness Programme

    Know Your Health

    AIA Vitality launches in Hong Kong The science-backed wellness programme that works with you and rewards you for the healthy choices you make.

    Improve Your Health

    Earn 50 points by participating in a specific free wellness class at AIA Vitality Park

    Enjoy the Rewards

    • Know Your Health

      Start your journey to a healthier life by knowing your health. Our range of health assessments make you aware of your health risks and help you find out where you're doing well and where you can improve.

    • Improve Your Health

      AIA Vitality makes healthy living more affordable with exclusive discount at our partners.

    • Enjoy the Rewards

      As you make healthy choices, like eating right, going to the gym or for a health screening, you earn AIA Vitality Points.

    What is AIA Vitality?

    AIA Vitality is a game changing wellness programme which redefines the traditional concept of insurance, aims to reward you to live a healthy lifestyle.

    Purchase a selected AIA Vitality insurance product1 and receive an instant 10% premium discount2 or get 10% extra cover3, plus an array of rewards and discounts offered by our partners. As long as you keep up a healthy lifestyle, you can even enjoy a minimum 10% premium discount4 or 10% extra cover4 each year.

    Simply by being active in daily life and having a healthy diet, you can earn points and upgrade your status for more offers and rewards.

    • Log in to AIA Vitality Log in to AIA Vitality
    • Am I An AIA Vitality Member? Am I An AIA Vitality Member?
    • share with a friend share with a friend

    AIA Connect

    Download now to manage and learn more about your policies anywhere, anytime.

    Download now (iOS | Android)

    popup video
    Video
    popup video
    Video

    AIA Vitality is Hong Kong people’s most preferred digital Health and Wellness Platform.*

    *
    profile_pic

    *

    *

    *



    Apply for selected Medical, Critical Illness, Accident or Life Protection to enjoy an instant 10% off the premium for the first year. You can enjoy up to 15% lifelong premium discount if you maintain a healthy lifestyle every year**.

    * AIA commissioned international research and data analysis firm YouGov to interview 1,020 respondents aged 18 years old or above in Hong Kong in January 2021.
    ** AIA Vitality members could enjoy an instant 10% premium discount for the first year. Members will enjoy 15% premium discount in the subsequent year of policy renewal if they currently enjoy 10% premium discount and maintain the Platinum Status for 5 consecutive years. Premium discount is only applicable to the standard premiums of selected Medical, Critical Illness, Accident and Life Protection insurance products (including basic and add-on plans) and shall not apply to any extra premiums due to loading. Terms and conditions apply.

    HOW IT WORKS

    1. Purchase an AIA Vitality selected insurance product1
    2. Join AIA Vitality
    3. Get an instant 10% premium discount2 or 10% extra cover3 for the selected AIA Vitality insurance product
    4. Start your journey to a healthier life

    AIA Vitality earn points for your healthy lifestyle

    The AIA Vitality Journey

    • KNOW YOUR HEALTH
      KNOW YOUR HEALTH

      Health screening, nutrition consultation, fitness assessment

      We have a range of online and offline health assessments to help you find out more about your health status. 

      Read more
    • IMPROVE YOUR HEALTH
      IMPROVE YOUR HEALTH

      Get active, eat well, stop smoking

      We make it easier for you to get active and healthy through a range of offers from our partners.

      Read more
    • ENJOY THE REWARDS
      ENJOY THE REWARDS

      Free movies tickets, gift vouchers and other lifestyle rewards and offers

      Apart from premium discount or extra cover, we motivate you to get healthier with three types of lifestyle rewards and offers: Instant Rewards, Active Rewards and Status Rewards.

      The more you engage with AIA Vitality, the more AIA Vitality Points you earn and the higher your AIA Vitality Status, leading to greater premium discount or extra cover, lifestyle rewards and offers, and a healthier you.

      Read more

    How to Join

    AIA Vitality is an all-in-one science-backed wellness programme that motivates and supports you to live a healthier life. The more healthy choices you make every day, the more insurance premium discounts and rewards you will enjoy – it’s all within your control!

    Do you want to enjoy the full range of savings and rewards AIA Vitality has to offer? AIA Vitality is available with eligible AIA Hong Kong insurance policies. To find out more about joining AIA Vitality, you may:

    Talk to your AIA Financial Planner

    Contact us here

    Call us on
    (852) 2232-8282

    * Effective 1 May 2021, AIA Vitality membership fee will be adjusted to HK$/MOP430. The membership fee of AIA Vitality may vary at any time without prior notice.

    Know More

    AIA#LiveWithVitality - Health and Wellness Rewards for All

    Are you ready? AIA Vitality is here to satisfy your wish of getting healthy and rewarded.

    Make a habit of staying active, eating well and stress less from today to enjoy our all-new lifestyle rewards! 

    Our partners

    Some of the awesome benefits you’ll enjoy as you level up:

    Get a HK$20 voucher for completing the complimentary AIA Vitality Express Health Check
    Exclusive rate for AIA Vitality Health Check at HK$100
    AIA Vitality Health Check
    Save 30%
    advanced screenings and vaccinations
    Save up to 45% on advanced screenings and vaccinations
    Save 50% on AIA Vitality Fitness Assessment
    Members can enjoy 50% off fitness assessment at Macao Fitness.
    Save 20% on Healthy Food
    Save 25%
    Save up to 15%
    Save up to 15%
    Save 25%
    Save 25%
    Save 15%
    Save 30%
    Save up to 15% off insurance premium or get up to 15% extra coverage and enhance your medical benefit as your health improves
    Enjoy up to 2 movie tickets a month when you exercise and earn points
    Get up to $500 Mannings vouchers as you improve your AIA Vitality Status
    Save up to 30% on consultation services and Up to 15% discount on products in-store
    Know More
    Leading a Healthier Life

    AIA Vitality Tutorial Videos

    Enjoy premium discount

    Purchase a selected AIA Vitality insurance product and be an AIA Vitality member, enjoy an instant 10% off the premium for the first year and up to 15% off the premium if you can maintain your Platinum Status for 5 consecutive years.

    Enjoy extra cover

    Purchase a selected AIA Vitality insurance product and be an AIA Vitality member, instantly get 10% extra cover right from the start of your policy. Extra cover may vary based on your AIA Vitality Status, the higher you achieve, the more extra cover you could gain for up to 15% extra cover.

    Vitality Insurance Super Medical Reward

    Enhance your Medical Reimbursement with healthier living.

    Terms and Conditions

    Privacy Statement

    Term of Use

    FAQ

    Note:

    1. AIA Vitality membership is only available for Hong Kong and Macau customers. The applicants for AIA Vitality must be 18 years old or above and must be the insured of the in-force policy of an AIA Vitality insurance product. The annual membership fee of AIA Vitality may vary at any time without prior notice. For details related to the membership fee, please refer to the relevant product brochure.
    2. Premium discount is only applicable to the standard premiums of selected AIA Vitality insurance products (including basic and add-on plans) and shall not apply to any extra premiums due to loading. Some of the selected AIA Vitality insurance products may provide offers other than premium discount. For details of the plans, please refer to the respective product brochures.
    3. Extra cover means AIA Vitality Power Up Coverage, which is a percentage of Initial Sum Assured added for the sole purpose of computing the death benefit or the major illness benefit for once when it becomes payable.
    4. Members will enjoy 15% off the premium in the subsequent year of poilcy renewal if they currently enjoy 10% off the premium and maintain the Platinum Status for 5 consecutive years. 

     

    Millions around the world are already living healthier, more fulfilling lives with AIA Vitality. You too can be a part of this. Talk to your financial planner today and get started on your Vitality journey to better health.

    popup video
    Video

    Eligible PRODUCTS

    Protect Elite Ultra 3 / Protect Elite Ultra 3 – First Gift

    Critical Illness Protection · Life insurance · Savings

    Offers advanced multi-claim critical illness protection, along with specific cover for serious infectious diseases.

    vitality

    CANCER GUARDIAN 2​

    Medical Protection

    Rest easy with treatment and rehabilitation support through Cancer Guardian 2 

    vitality

    Super Adults Shield

    Accident & Other Protections

    Extensive accident protection for you and your beloved family.

    vitality

    Grand VIP

    Accident & Other Protections

    Extensive care and greater accident protection, for you and your loved ones.

    vitality

    Metro-Trio Medical & Critical Illness Protection Plan

    Medical Protection· Critical Illness Protection· Life Protection

    Provides an all-round solution encompassing medical, critical illness and life protection to individuals with diabetes, hypertension and hyperlipidaemia.

    vitality

    CEO Essence Medical Plan 2

    Medical Protection

    Provides superb medical protection throughout Asia with guaranteed renewal and overall lifetime cover of up to HK$/MOP25,000,000.

    vitality

    Super Good Health Medical Plan 2

    Medical Protection

    Provides quality medical protection with lifetime guaranteed renewal, offering you peace of mind.

    vitality
    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

    EXPLORE AIA
     
    AIA Vitality
    AIA iShop
    Sitemap
    About AIA 
    Media Centre
    Career
    Copyright © 2021, AIA Group Limited and its subsidiaries. All rights reserved."AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)
    Terms of Use | Privacy Statement | Code of Conduct

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement .