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    • HEALTH & WELLNESS 360

    Go beyond traditional insurance.
    Taking care of your needs comprehensively from
    Prevention, Protection, Treatment to Recovery.

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    DOES INSURANCE SIMPLY MEAN “GETTING CLAIMS”?

    AIA understands that health has become more and more important to you. Looking out for your health, we go beyond the norm of “insurance is only about claim pay-outs”, and do more for you. AIA offers an array of extra health and medical services as your all-round health guardian.

    We encourage you to build a healthy lifestyle to prevent getting sick. Even if you feel unwell, we offer a wide range of supporting services from treatment to recovery, partnering with top medical specialists around the globe to help you get the most suitable treatments for faster recovery.

    AIA “Health & Wellness 360” is a brand-new concept integrating protection and extra health services. Through designated products, it takes care of your needs comprehensively along your health journey, from prevention, protection, treatment to recovery, being there with you to live Healthier, Longer, Better Lives.

    Live well

    Adopting healthy daily habits is essential to good health. AIA helps you closely monitor your health conditions and stay healthy by predicting and preventing diseases early.

    Protect well

    Guided by our customer-centric philosophy, AIA offers innovative and comprehensive health protection products, paired with an extensive and high-quality medical network so you do not have to worry about unexpected medical expenses in case of a serious illness.

    Get well

    Not only does AIA provide you with diverse value-added medical services, but we also work with esteemed medical institutions and professional service providers from around the globe to support you during your treatment and recovery, so as to get you back to living soon.
    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal.

    However, in response to the government’s latest anti-pandemic measures in Macau, effective 10 August 2021, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Macau:

    • Customer Service Centre & Hotline Service:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

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