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    • AIA HEALTH & WELLNESS 360
    For your health, we go beyond insurance

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    Transcended the norm of “only pay out claims”

    Taking care of your needs comprehensively from Prevention, Protection, Treatment to Recovery

    AIA has gone beyond and transcended the norm of “insurance is about paying out claims only”. With “Health & Wellness 360”, AIA offers you an array of extra health and medical services. Through designated products, it takes care of your needs comprehensively along your health journey, from “Live Well”, “Protect Well” and “Get Well”.

    Live Well

    Keep going beyond is the best way to progress in life. -- Hins Cheung

     

    Adopting healthy daily habits is essential to good health. AIA helps you closely monitor your health conditions and stay healthy by predicting and preventing diseases early.

    View More

    Protect Well

    I am more than happy to put in effort and time to make sure that I am well prepared for movie shooting. -- Terrance Lau

     

    As for your health protection, AIA has it all prepared for you! Whether it is medical, critical illness or accident, or even unknown diseases, AIA is devoted to provide you with the most suitable health protection plans, help you “Protect Well”. Along with the extensive and high-quality medical network so you do not have to worry about unexpected medical expenses in case of a serious illness.

    View More

    Get Well

    I have gone through times of depression. It’s their support that helped me “Get Well” -- Joyce Cheng

     

    With comprehensive support, you can combat any illness with ease.

     

    Not only does AIA provide you with diverse value-added medical services, but we also work with esteemed medical institutions and professional service providers from around the globe to support you during your treatment and recovery, so as to get you back to living soon.

    View More

    Apply successfully for a Specified Protection Plan during the promotion period to enjoy our limited time offer:

    Medical Protection

    AIA Voluntary Health Insurance Privilege Scheme

     

    Apply now to enjoy 5 months premium refund

     

    Terms & conditions apply.

    Medical Protection

    Health Journey Guardian

     

    Apply now to enjoy up to 5 months premium refund

     

    Terms & conditions apply.

    To know more about other specified protection plan and our recent promotion, please click here.

    The offer will be given on first-come-first-serve basis while stock lasts. Terms & Conditions apply.

    Get suitable protection for yourself and your loved ones and enjoy fabulous offer, act now!

    Remarks:

    1. This campaign is eligible only to new customers of AIA. Existing customers of AIA refer to any individuals who hold any in force individual life insurance policy(ies) of AIA when they submit the designated online form.
    2. Participants are required to meet with our financial planners on or before 30 April 2022 and verify their eligibility to receive the offer.
    3. The Offer will be delivered to Eligible Participants by email on or before 30 June 2022 according to the email addresses as provided on the designated online forms.

     

    Click Here
    Watch Video
    Contact aia

    In light of the current COVID-19 situation and to reduce the risk of spreading the virus through physical contact, effective 24 January, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Hong Kong
    • Customer Service Centres & Cashier Offices (Hong Kong):
      • Customer Service Centre and its Cashier Office located in Kwun Tong will suspend their service. Service hours of Customer Service Centre & its Cashier Office located in North Point will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
    • Hotline Services:
      • All hotline services remain normal.

    Macau
    • Customer Service Centres & Cashier Offices:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Please be informed that effective 17 January 2022, service hours of Individual Life Hotline Service in Hong Kong will be adjusted to 9am – 6pm (Monday to Friday); 9am – 1pm (Saturday); closed on Sunday and Public Holidays.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    In light of the current COVID-19 situation and to reduce the risk of spreading the virus through physical contact, effective 17 January, we will have new arrangements on the following services until further notice. We are sorry for any inconvenience that may cause.

    Hong Kong
    • Customer Service Centres & Cashier Offices:
      • For Customer Service Centre & its Cashier Office located in North Point and Kwun Tong, service hours will be adjusted to 10am – 5pm, Monday to Friday. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).
    • Hotline Services:
      • All hotline services remain normal.

    Macau
    • Customer Service Centres & Cashier Offices:
      • Monday - Friday; 10am – 4pm.
    • Cashier Office:
      • Monday - Friday; 8:45am – 5:15pm.

    Please be informed that effective 17 January 2022, service hours of Individual Life Hotline Service in Hong Kong will be adjusted to 9am – 6pm (Monday to Friday); 9am – 1pm (Saturday); closed on Sunday and Public Holidays.

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

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    Visit our corporate site to learn more about AIA.

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