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  • Our Products

    Our Products

    Find our products and services according to your insurance needs.

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    Life Stages

    Which life stages are you in? We understand your needs and are committed to offering the right solutions that cater to your evolving needs.​

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    For Individuals

    For Corporations

    • Savings Insurance

      Grow and protect your wealth

    • Insurance with Investment Focus

      Grow your savings with investments

    • Life Protection

      Provide financial peace of mind in case worst should happen

    • Critical Illness Protection

      Relieve financial burden when serious illness strikes

    • Medical Protection

      Support for medical expenses

    • Severity-Based Health Protection

      Benefit pay-out based on your illness severity level

    • Voluntary Health Insurance Scheme

      Government-certified medical protection plans providing medical cover, with premiums that are eligible for tax deductions

    • Retirement Income

      Prepare for your retirement

    • Investment-Linked Assurance Schemes

      Make your own investment decisions

    • Accident & Other Protections

      Protect against accidents and other unforeseen events

    • AIA Vitality

      A game changing wellness programme that redefines the traditional concept of insurance and reward you to live a healthy lifestyle

    • MPF / ORSO / MACAU PENSION (Members)

      A comprehensive retirement solutions for employees and self-employed persons

    • GROUP INSURANCE

      Support your HR strategies with flexible and cost-effective plans to protect your employees

    • MPF / ORSO / MACAU PENSION (Employers)

      A comprehensive retirement solutions for employers

  • Life Challenges

    Life Challenges

    What matters to you most?

    View all life challenges
    • Leading a Healthier Life

      There is no better feeling in life than being healthy.

    • Plan for Your Children’s Education

      Start an education fund as soon as possible to ensure your children’s bright future

    • Lessen the Impact of Critical Illness

      Concentrate on getting well without financial worries

    • Prepare for Medical Expenses

      Comprehensive protection saves you the financial hassle in dealing with the unexpected

    • Start Building Your Fortune

      Realise your lifelong dreams by accumulating wealth today

    • Enjoy Your Retirement

      Move towards a fulfilling life in retirement

  • About AIA

    About AIA

    For a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    DISCOVER KEY CORPORATE FACTS ABOUT AIA HONG KONG & MACAU
    • Messages from Our Leaders

      Our people are the founders of our success

    • Careers

      Explore opportunities to work at AIA

    • Caring for the Community

      Activities that connect with and contribute to the community

    • Service Pledge

      Standard processing time of our services

    • Media Centre & Corporate Factsheet

      News and information about AIA

    • Recent Promotion

      Our latest campaigns

    • Breeze e-zine

      AIA Newsletter

    • Agency Recognition

      Recognising the achievement of our agency force

    • Distribution Partners

      Find out more about our network of partners

    • Awards

      Our Awards

  • iShop

    AIA iShop

    Find the right insurance at your fingertips

    SEE MORE
    • INTERESTED IN BUYING AIA PRODUCTS?

      Go to AIA iShop now

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA

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    Show your appreciation for someone who has helped you.

    SAY THANK YOU

    For Individuals

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    • Contact Information

      Have a question? Let us help you

    • Payment Options

      Find a payment option that works for you

    • Online Payment with Visa / MasterCard / AMEX / FPS

      Easy payment for renewal premium of Personal Lines policy, renewal fee of AIA Vitality membership & outstanding Levy

    • FOREIGN EXCHANGE RATES

      Exchange rate of foreign currencies to Hong Kong Dollar

    • Health Care & Claims

      Taking care of your own health by being a smart consumer
      & Get help with your claims

    • Investment Information

      Get information on investment options and valuation day

    • Form Library

      A selection of forms you can download, fill in and send back to us

    • Product Brochure Library

      A selection of product brochures you can download

    • Find Network Provider

      Find out more about the mobile app that can help you find medical help

    • Useful Information

      Common Reporting Standard (CRS) video, Information about the Insurance Authority collecting levy on insurance premiums

    • Important Information

      Important information that you should know

    • “AIA Connect” Mobile App

      Learn more about the new features of this newly redesigned mobile app

    • Contact Information

      Have a question? Let us help you

    • Claims Corner

      Get help with your claims

    • Calculators

      Tools to manage your retirement and pension scheme

    • ONLINE MPF ASSETS TRANSFER

      Consolidate personal account(s) or transfer MPF assets to AIA

    • Form Library

      A selection of forms you can download, fill in and send back to us

    • Product Brochure Library

      A selection of product brochures you can download

    • Useful Information

      Useful information about Group Insurance

    • Important Information

      Important information that you should know

  • My AIA

    My AIA

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    • AIA Vitality
      Customer Corner
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    My AIA

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    • AIA Vitality
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  • Industry's First
    Robotic Investment Choice Service

    Supports Customers with selected ILAS to Build Their Own Investment Portfolios with Ease and Control


    COVID-19

    AIA is dedicated to protecting our customers’ health in light of the COVID-19 pandemic


    AIA SCHOLARSHIPS

    Our support to the next generation


    AIA Promotion Campaign (Quarter 2 2021)

    Create a brighter future


    SME One-stop solutions

    MPF・Group Insurance・Employee Voluntary Solutions


    • Industry’s First Robotic Investment Choice Service

      Supports Customers with selected ILAS to Build Their Own Investment Portfolios with Ease and Control

    • COVID-19

      AIA is dedicated to protecting our customers’ health in light of the COVID-19 pandemic

    • AIA SCHOLARSHIPS

      Our support to the next generation

    • AIA Promotion Campaign (Quarter 2 2021)

      Create a brighter future

    • SME One-stop solutions

      Handle employee benefits at ease

    中小企一站式方案

    SME One-stop solutions

    MPF・Group Insurance・Employee Voluntary Solutions

    OUR PRODUCTS

    • Individuals
    • Employee Benefits
    • Savings Insurance

      Savings Insurance

    • Insurance with Investment Focus

      Insurance with Investment Focus

    • Life Protection

      Life Protection

    • Critical Illness Protection

      Critical Illness Protection

    • Medical Protection

      Medical Protection

    • Severity-Based Health Protection

      Severity-Based Health Protection

    • VOLUNTARY HEALTH INSURANCE SCHEME

      VOLUNTARY HEALTH INSURANCE SCHEME

    • Retirement Income

      Retirement Income

    • Investment Linked Assurance Scheme

      Investment Linked Assurance Scheme

    • Accident & Other Protections

      Accident & Other Protections

    • AIA Vitality

      AIA Vitality

    • MPF / ORSO / MACAU PENSION

      MPF / ORSO / MACAU PENSION

    AIA iShop
    FIND THE RIGHT INSURANCE FOR YOU AND YOUR LOVED ONE
    • SME Solutions

      SME Solutions

    • Corporate Solutions

      Corporate Solutions

    • Employee Voluntary Solutions

      Employee Voluntary Solutions

    • MPF/ORSO/Macau Pension

      MPF/ORSO/Macau Pension

    Find the right insurance for your employees and their loved one
    • INDIVIDUALS
    • EMPLOYEE BENEFITS
    AIA iShop
    FIND THE RIGHT INSURANCE FOR YOU AND YOUR LOVED ONE
    Find the right insurance for your employees and their loved one

    Life Challenges

    Find what matters to you the most

    Leading a Healthier Life

    Life Challenges

    Find what matters to you the most

    Pave the Way for Your Children's Education

    Life Challenges

    Find what matters to you the most

    Prepare for Medical Expenses

    Life Challenges

    Find what matters to you the most

    Defend Yourself Against Critical Illness

    Life Challenges

    Find what matters to you the most

    Start to Build Your Fortune

    Life Challenges

    Find what matters to you the most

    Retirement

    Life Challenges

    Find what matters to you the most

    • Leading a Healthier Life
    • Pave the Way for Your Children's Education
    • Prepare for Medical Expenses
    • Defend Yourself Against Critical Illness
    • Start to Build Your Fortune
    • Retirement
    Explore More

    a century of history

    in the region

    100% FOCUSED ON ASIA-PACIFIC

    AIA was founded in Asia, is headquartered in Asia and present in 18 markets across the Asia-Pacific region.

    Our Awards

    We are proud to have been recognised as industry leaders with our most recent accolades

    AIA Group's size and strength

    AIA Group's Size and Strength

    Talk to us now

    Call our hotline at:
    (852) 2232-8888
    Talk To Us Now

    Get in touch

    Leave us your contact info and we'll be in touch.

    Get in touch

    Customer Service centres

    Visit one of our Customer Service Centres.

    Customer Service Centre

    Service Appreciation

    Show your appreciation for someone who has helped you.

    For THE PRESS

    • AIA Vitality Expands Rewards Offerings with New Partner Emperor Cinemas; Comprehensive Approach to Healthy Living Makes it “Hong Kong People’s Most Preferred Digital Health and Wellness Platform to Help Them Live Healthier”  

      31 March 2021

    • AIA Hong Kong Wins Service and Brand Awards for Four Years in a Row  In Recognition of its Medical and Retirement Protection Solutions

      26 March 2021

    • AIA Hong Kong Wins Multiple International and Local Awards  In Recognition of Its Excellence in Use of Technology 

      16 March 2021

    Click Here
    AIA SCHOLARSHIPS
    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal. However, please take note of the following special service hours for Macau.

    Macau

    • Customer Service Centres & Hotline Service:
      • 10am - 4pm (Monday - Friday)

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal. However, please take note of the following special service hours for Macau.

    Macau

    • Customer Service Centres & Hotline Service:
      • 10am - 4pm (Monday - Friday)

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau
     
    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Explore aia

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    about aia

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    AIA.COM

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    EXPLORE AIA
     
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    Copyright © 2021, AIA Group Limited and its subsidiaries. All rights reserved."AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)
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