AIA Careers - AIA Hong Kong

Careers Real Ambition Brought to Life

Careers

Real Ambition Brought to Life

BRING YOUR CAREER AMBITIONS TO LIFE AT AIA

We offer a range of exciting and diverse career possibilities in the Asia Pacific. Our job areas include core life insurance functions, customer servicing and distribution functions and a full spectrum of corporate functions. Read more and find an opportunity that matches your experiences and career ambitions.

YOUR NEXT OPPORTUNITY

Build your career with us

Our people are our greatest assets, and we are committed to provide an environment where you can thrive and be successful.

MAKE A POSITIVE IMPACT

The scale and reach of our business provides a springboard for you to grow your career in the Asia Pacific. You will work in a dynamic and ambitious environment where you will be challenged to make a difference. You are part of a company that positively impacts millions of lives, providing our customers with the right financial solutions to protect themselves and their loved ones, and encouraging our customers and the community to live healthier lives.

GROW WITH US

No matter where you are on your career journey, you will continue to grow professionally and personally with us. We continually invest to help you build the right skills to succeed in AIA, through regular career conversations, customised development programmes and mobility to expose you to different parts of our business.

Work with the best

Our leaders are committed to engage and empower you as you take charge of your career. You will work alongside respected industry leaders and managers who will guide and develop you on our shared path to success. We are serious about listening, and taking action – whether it is adopting your innovative ideas to take us to that next level or addressing your needs to feel engaged at work.

Meet our people

We want our people to grow professionally and personally during their time with us, able to learn from our respected leaders and be connected and proud to be part of AIA. Hear from our people.

JOB ROLES

Our wide variety of corporate functions work together to enhance the way we do business and the products we offer. Learn more about them and discover how you can bring your career ambitions to life at AIA.

Actuarial

We safeguard AIA's financial wellbeing by ensuring our products are well designed and suitably priced. We also analyse business performance to ensure proper management of the insurance policies in-force, while maintaining adequate reserves, reinsurance and capital levels to fulfil our obligations to policyholders.

Agency Distribution

We support and develop AIA's Premier Agency channel through programmes designed to raise the productivity and professionalism of our agency service.

Corporate Solutions

We support corporate clients by providing employee benefits, pensions and voluntary solutions to cover workforce needs and to assist with talent retention.

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- COLLAPSE + EXPAND

finance

We safeguard AIA’s financial interests through effective financial controls, timely and accurate management information and insightful financial analysis to support and drive the business forward. We are also responsible for all external reporting including statutory and regulatory filings.

Human resources

We partner with the business to attract and retain the best people through: workforce planning and recruitment, organisation culture and employee engagement, performance management and capability building, and rewards and recognition.

Investment

We manage policyholders’ assets and corporate assets to maximise risk-adjusted investment returns. In addition, we support Product Strategy functions in the development of competitive products by providing input on investment instruments and markets.

Marketing

We help AIA to engage in a meaningful manner with customers and other stakeholders. We ensure the consistency of AIA’s messaging across all channels, design marketing campaigns to manage customer advocacy and experience, and use data insights to make key business decisions.

Partnership distribution

We collaborate and partner with Banks, Independent Financial Advisory Firms, Brokerage bodies and other third party intermediates, to market AIA products through various distribution channels.

Risk, audit and compliance

We provide effective and objective oversight of the risks faced by the Group and give assurance to management and the Board that the risks are being managed satisfactorily. Our work helps the Board to maintain an international standard of corporate governance.

Technology and operations

We provide a range of support services to our policyholders, employees, agents and other distribution partners. We help maintain AIA’s daily operations and technology platforms, handle customer enquiries, and deliver business innovation across our business.

Raymond Young: Department Head -
AIA-Citi Partnership HK,
AIA Hong Kong & Macau

At AIA, there’s always opportunity to develop your career. I have worked in several different distribution channels, so I wanted to learn something new. As I have always been encouraged to take ownership of my career, I shared my aspirations through an ongoing dialogue with my manager. Because AIA is a believer in mobility, I had the opportunity to stretch myself beyond my imagination a year later. AIA also provides the necessary resources and support to help me be successful in my new role.

“I gained fresh perspectives and expanded my knowledge of the industry”

Alex Li: Assistant Manager -
Investment Services Operations,
AIA Hong Kong & Macau

Joining AIA’s Service & Operations Associate Programme 3 years ago was one of the best decisions I’ve ever made. As well as on-the-job training through job rotation, my most treasured experience is that I have had the opportunity to work alongside the leaders of the industry. They are always accessible, open to share their life and career experience to enrich my journey at AIA. My mentors invest their time, effort and energy on my development. What I’ve gained is invaluable!

“I truly appreciate the opportunity to learn from and work with such great leaders and mentors”

Wincy Cheung: Senior Advisor -
Customer Service, Service Management,
AIA Hong Kong & Macau

My job is meaningful, as I can have a positive impact on people’s lives through using my knowledge to serve customers. AIA provides me with an environment where I am empowered to make decisions to resolve special cases swiftly. Each customer is unique, and I respect and care for them, committed to delivering exceptional customer service. The most wonderful and fulfilling part of my job is when I see a customer leaving our Service Centre feeling happy and with their mind at ease.

“I do meaningful work by helping others everyday”

Overview

With its diverse geographic coverage, AIA provides excellent opportunities for people looking for challenges. Our work culture is based on five values - People, Customer Focus, Performance, Integrity, Respect and Entrepreneurship. If you are proactive, forward-thinking and innovative, consider a career at AIA as an employee or a financial planner / life insurance agent.

FINANCIAL PLANNER

We have been putting in huge resources to nurture many financial planning elites to provide sound financial advice to customers

AIA Video

Career starting point, not just one

With AIA, reach your new career heights

AIA PREMIER ACADEMY

AIA Premier Academy is one of AIA's key initiatives in cultivating a truly 'Premier' team of young and energetic insurance professionals to take the Company to even greater heights in the future.

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