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AIA
  • Our Products

    Our Products

    Find our products and services according to your insurance needs.

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    Life Stages

    Which life stages are you in? We understand your needs and are committed to offering the right solutions that cater to your evolving needs.​

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    For Individuals

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    • Savings Insurance

      Grow and protect your wealth

    • Insurance with Investment Focus

      Grow your savings with investments

    • Life Protection

      Provide financial peace of mind in case worst should happen

    • Critical Illness Protection

      Relieve financial burden when serious illness strikes

    • Medical Protection

      Support for medical expenses

    • Severity-Based Health Protection

      Benefit pay-out based on your illness severity level

    • Voluntary Health Insurance Scheme

      Government-certified medical protection plans providing medical cover, with premiums that are eligible for tax deductions

    • Retirement Income

      Prepare for your retirement

    • Investment-Linked Assurance Schemes

      Make your own investment decisions

    • Accident & Other Protections

      Protect against accidents and other unforeseen events

    • AIA Vitality

      A game changing wellness programme that redefines the traditional concept of insurance and reward you to live a healthy lifestyle

    • MPF / ORSO / MACAU PENSION (Members)

      A comprehensive retirement solutions for employees and self-employed persons

    • GROUP INSURANCE

      Support your HR strategies with flexible and cost-effective plans to protect your employees

    • MPF / ORSO / MACAU PENSION (Employers)

      A comprehensive retirement solutions for employers

  • Life Challenges

    Life Challenges

    What matters to you most?

    View all life challenges
    • Leading a Healthier Life

      There is no better feeling in life than being healthy.

    • Plan for Your Children’s Education

      Start an education fund as soon as possible to ensure your children’s bright future

    • Lessen the Impact of Critical Illness

      Concentrate on getting well without financial worries

    • Prepare for Medical Expenses

      Comprehensive protection saves you the financial hassle in dealing with the unexpected

    • Start Building Your Fortune

      Realise your lifelong dreams by accumulating wealth today

    • Enjoy Your Retirement

      Move towards a fulfilling life in retirement

  • About AIA

    About AIA

    For a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    DISCOVER KEY CORPORATE FACTS ABOUT AIA HONG KONG & MACAU
    • Message from Our Leader

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  • Careers Real Ambition Brought to Life

    Careers

    Real Ambition Brought to Life

    • CORPORATE FUNCTIONS
    • CAREERS FOR Financial Planners

    BRING YOUR CAREER AMBITIONS TO LIFE AT AIA

    We offer a range of exciting and diverse career possibilities in the Asia Pacific. Our job areas include core life insurance functions, customer servicing and distribution functions and a full spectrum of corporate functions. Read more and find an opportunity that matches your experiences and career ambitions.


    YOUR NEXT OPPORTUNITY


    Build your career with us

    Our people are our greatest assets, and we are committed to provide an environment where you can thrive and be successful.

    MAKE A POSITIVE IMPACT

    The scale and reach of our business provides a springboard for you to grow your career in the Asia Pacific. You will work in a dynamic and ambitious environment where you will be challenged to make a difference. You are part of a company that positively impacts millions of lives, providing our customers with the right financial solutions to protect themselves and their loved ones, and encouraging our customers and the community to live healthier lives.

    GROW WITH US

    No matter where you are on your career journey, you will continue to grow professionally and personally with us. We continually invest to help you build the right skills to succeed in AIA, through regular career conversations, customised development programmes and mobility to expose you to different parts of our business.

    Work with the best

    Our leaders are committed to engage and empower you as you take charge of your career. You will work alongside respected industry leaders and managers who will guide and develop you on our shared path to success. We are serious about listening, and taking action – whether it is adopting your innovative ideas to take us to that next level or addressing your needs to feel engaged at work.


    Meet our people

    We want our people to grow professionally and personally during their time with us, able to learn from our respected leaders and be connected and proud to be part of AIA. Hear from our people. 


    JOB ROLES

    Our wide variety of corporate functions work together to enhance the way we do business and the products we offer. Learn more about them and discover how you can bring your career ambitions to life at AIA. 


    Actuarial

    We safeguard AIA's financial wellbeing by ensuring our products are well designed and suitably priced. We also analyse business performance to ensure proper management of the insurance policies in-force, while maintaining adequate reserves, reinsurance and capital levels to fulfil our obligations to policyholders.


    Agency Distribution

    We support and develop AIA's Premier Agency channel through programmes designed to raise the productivity and professionalism of our agency service.


    Corporate Solutions

    We support corporate clients by providing employee benefits, pensions and voluntary solutions to cover workforce needs and to assist with talent retention.


    Show More

    Show More
    - COLLAPSE + EXPAND
    finance

    We safeguard AIA’s financial interests through effective financial controls, timely and accurate management information and insightful financial analysis to support and drive the business forward.  We are also responsible for all external reporting including statutory and regulatory filings.


    Human resources

    We partner with the business to attract and retain the best people through: workforce planning and recruitment, organisation culture and employee engagement, performance management and capability building, and rewards and recognition.


    Investment

    We manage policyholders’ assets and corporate assets to maximise risk-adjusted investment returns. In addition, we support Product Strategy functions in the development of competitive products by providing input on investment instruments and markets.


    Marketing

    We help AIA to engage in a meaningful manner with customers and other stakeholders. We ensure the consistency of AIA’s messaging across all channels, design marketing campaigns to manage customer advocacy and experience, and use data insights to make key business decisions.


    Partnership distribution

    We collaborate and partner with Banks, Independent Financial Advisory Firms, Brokerage bodies and other third party intermediates, to market AIA products through various distribution channels.


    Risk, audit and compliance

    We provide effective and objective oversight of the risks faced by the Group and give assurance to management and the Board that the risks are being managed satisfactorily. Our work helps the Board to maintain an international standard of corporate governance.


    Technology and operations

    We provide a range of support services to our policyholders, employees, agents and other distribution partners. We help maintain AIA’s daily operations and technology platforms, handle customer enquiries, and deliver business innovation across our business.

    Raymond Young: Department Head - AIA-Citi Partnership HK, AIA Hong Kong & Macau

    Raymond Young: Department Head -
    AIA-Citi Partnership HK,
    AIA Hong Kong & Macau

    At AIA, there’s always opportunity to develop your career. I have worked in several different distribution channels, so I wanted to learn something new. As I have always been encouraged to take ownership of my career, I shared my aspirations through an ongoing dialogue with my manager. Because AIA is a believer in mobility, I had the opportunity to stretch myself beyond my imagination a year later. AIA also provides the necessary resources and support to help me be successful in my new role.

    “I gained fresh perspectives and expanded my knowledge of the industry”

    Alex Li: Assistant Manager - Investment Services Operations, AIA Hong Kong & Macau

    Alex Li: Assistant Manager -
    Investment Services Operations,
    AIA Hong Kong & Macau

    Joining AIA’s Service & Operations Associate Programme 3 years ago was one of the best decisions I’ve ever made. As well as on-the-job training through job rotation, my most treasured experience is that I have had the opportunity to work alongside the leaders of the industry. They are always accessible, open to share their life and career experience to enrich my journey at AIA. My mentors invest their time, effort and energy on my development. What I’ve gained is invaluable!

    “I truly appreciate the opportunity to learn from and work with such great leaders and mentors”

    Wincy Cheung: Senior Advisor - Customer Service, Service Management, AIA Hong Kong & Macau

    Wincy Cheung: Senior Advisor -
    Customer Service, Service Management,
    AIA Hong Kong & Macau

    My job is meaningful, as I can have a positive impact on people’s lives through using my knowledge to serve customers. AIA provides me with an environment where I am empowered to make decisions to resolve special cases swiftly. Each customer is unique, and I respect and care for them, committed to delivering exceptional customer service. The most wonderful and fulfilling part of my job is when I see a customer leaving our Service Centre feeling happy and with their mind at ease.

    “I do meaningful work by helping others everyday”

    Overview

    With its diverse geographic coverage, AIA provides excellent opportunities for people looking for challenges. Our work culture is based on five values - People, Customer Focus, Performance, Integrity, Respect and Entrepreneurship. If you are proactive, forward-thinking and innovative, consider a career at AIA as an employee or a financial planner / life insurance agent.

    Financial Planner

    FINANCIAL PLANNER

    We have been putting in huge resources to nurture many financial planning elites to provide sound financial advice to customers

    AIA Video

    AIA iDream Programme

    AIA Quick-start Programme

    Start-up Bonus

    Aia Premier Academy

    AIA PREMIER ACADEMY

    AIA Premier Academy is another important milestone for AIA. We are dedicated to nurture more MDRT and to help you become a Premier Leader. 

    Break through your Limits and Become AIA Future Leader

    Break through your Limits and Become AIA Future Leader

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Macau

    In response to the epidemic prevention measures of Macau SAR government, Customer Service Centre and Cashier have new arrangements on the services from July 4, 2022 until further notice. We apologize for any inconvenience caused.

    • Customer Service Centres
      • Monday – Friday: 9am – 12am
    • Hotline Service
      • Monday – Friday: 8:45am – 5:15pm
    • Cashier Office
      • Monday – Friday: 9am – 12am

     

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

    EXPLORE AIA
     
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