• Products
    Products
    For Individuals For Corporations
    • Health Protection
      • Critical Illness Protection
      • Medical Protection
      • Voluntary Health Insurance Scheme (VHIS)
      • Severity-based Health Protection​
      • Accident & Other Protections
    • Life Protection
    • Saving Insurance Plans
      • Savings Insurance
      • Insurance with Investment Focus
      • Retirement Income
    • Invest
      • Investment Information
    • MPF / ORSO / Macau Pension
      • MPF
      • ORSO
      • Macau Pension
    • General Insurance
    • Product Brochures

      OptimaCEO Medical Plan

      Revolutionising wellness and medical solutions for a future of health and longevity

      Learn more
    • MPF
    • ORSO
    • Macau Pension
    • Employee Voluntary Solutions
    • Group Insurance
      • SME Solutions
      • Tailor-made Solutions
      • Value-added Services
    • Product Brochures & Useful Tools
      • Product Brochures
      • Fund Prices and Performance
      • Market Outlook

      Limited-time offers

      Consolidate MPF to AIA to enjoy up to HK$38,888 bonus. Terms & conditions apply.

      Learn more
  • Health & Wellness
    Health & Wellness
    • Healthcare Services
      • Find Doctors & Hospitals
      • Find Day Surgery Centres
      • Pre-approval & Cashless Service – Medical Expenses
    • Health & Wellness Tips

      What Is Life Insurance? Which Is Better—Term Life or Whole Life Insurance?

      As the pandemic continues to reshape public awareness, more people are recognising the importance of life protection and security. As the pandemic continues to reshape public awareness, more people are recognising the importance of life protection and security.

      Learn more
  • Help & Support
    Help & Support
    • Claims & Pre-approval
      • How to file a claim
      • Pre-approval & Cashless Service – Medical Expenses
    • Payment Information
      • Payment Options
      • Online Payment
      • Foreign Exchange Rates
    • Easy Policy Owner Service
      • Authenticate Change on Policy
      • Claim Request Authentication
      • AIA Contact Update
      • Pre-approval - Medical Expense service authentication
    • AIA+ Mobile App
      • AIA+ User Guides & Resources
    • Know Your Needs
    • Forms
    • Support
      • Contact Us
      • Our Service Pledge
      • Important Information
      • Useful Information
      • About Policy Dividend
      • AIA Everest

      Experience the new AIA+ mobile app

      One comprehensive app to help you live Healthier, Longer, Better Lives.

      Learn more
  • Promotions & Programmes
    Promotions & Programmes
    • Product Offers
    • Other Promotions
      • Latest Campaigns
      • Offers
      • Lucky Draw
      • Partner Promotion
    • AIA Alta
      • AIA Alta Club
      • AIA Alta Wealth Management Centre
      • AIA Alta Wellness Haven
    • AIA Vitality
    • AIA Points

      AIA Rewards Together Promotion Campaign (Quarter 4 2026)

      Learn more
  • About AIA
    About AIA
    • About Us
      • Media Centre and Corporate Factsheet
      • Our Awards
    • Careers
    • Environmental, Social and Governance (ESG)
      • AIA Foundation
      • Community Engagement
    • Agency Recognition
    • Distribution Partners

      AIA Hong Kong & Macau Careers

      Join us today to help more people to live Healthier, Longer, Better Lives.

      Learn more
    Follow us on
    icon
    icon
    icon
    icon
    icon
    icon
    icon
search icon
aia
search icon
Recent searches

Clear

      • 繁
      • 簡
      menu icon
      • Customer
      • Login to AIA+
      menu icon
      • Employer
      • Group Insurance
      • MPF / ORSO / Macau Pension
      menu icon
      • Distribution partner
      • Partnership distribution corner
      menu icon
      • Agent
      • Agency corner
      menu icon
      • Doctor
      • Doctor corner
      menu icon
      • Broker
      • Group Insurance
      • MPF / ORSO / Macau Pension
      menu icon
      • Customer
      • Login to AIA+
      menu icon
      • Employer
      • Group Insurance
      • MPF / ORSO / Macau Pension
      menu icon
      • Distribution partner
      • Partnership distribution corner
      menu icon
      • Doctor
      • Doctor corner
      menu icon
      • Agent
      • Agency corner
      menu icon
      • Broker
      • Group Insurance
      • MPF / ORSO / Macau Pension
      Log in
      menu icon
      • Customer
      • Login to AIA+
      menu icon
      • Employer
      • Group Insurance
      • MPF / ORSO / Macau Pension
      menu icon
      • Distribution partner
      • Partnership distribution corner
      menu icon
      • Doctor
      • Doctor corner
      menu icon
      • Agent
      • Agency corner
      menu icon
      • Broker
      • Group Insurance
      • MPF / ORSO / Macau Pension
      search icon
      aia
      search icon
      Recent searches

      Clear

          • 繁
          • 簡
          search icon
          aia
          search icon
          Recent searches

          Clear

              • Products
                Products
                For Individuals For Corporations
                • Health Protection
                  • Critical Illness Protection
                  • Medical Protection
                  • Voluntary Health Insurance Scheme (VHIS)
                  • Severity-based Health Protection​
                  • Accident & Other Protections
                • Life Protection
                • Saving Insurance Plans
                  • Savings Insurance
                  • Insurance with Investment Focus
                  • Retirement Income
                • Invest
                  • Investment Information
                • MPF / ORSO / Macau Pension
                  • MPF
                  • ORSO
                  • Macau Pension
                • General Insurance
                • Product Brochures

                  OptimaCEO Medical Plan

                  Revolutionising wellness and medical solutions for a future of health and longevity

                  Learn more
                • MPF
                • ORSO
                • Macau Pension
                • Employee Voluntary Solutions
                • Group Insurance
                  • SME Solutions
                  • Tailor-made Solutions
                  • Value-added Services
                • Product Brochures & Useful Tools
                  • Product Brochures
                  • Fund Prices and Performance
                  • Market Outlook

                  Limited-time offers

                  Consolidate MPF to AIA to enjoy up to HK$38,888 bonus. Terms & conditions apply.

                  Learn more
              • Health & Wellness
                Health & Wellness
                • Healthcare Services
                  • Find Doctors & Hospitals
                  • Find Day Surgery Centres
                  • Pre-approval & Cashless Service – Medical Expenses
                • Health & Wellness Tips

                  What Is Life Insurance? Which Is Better—Term Life or Whole Life Insurance?

                  As the pandemic continues to reshape public awareness, more people are recognising the importance of life protection and security. As the pandemic continues to reshape public awareness, more people are recognising the importance of life protection and security.

                  Learn more
              • Help & Support
                Help & Support
                • Claims & Pre-approval
                  • How to file a claim
                  • Pre-approval & Cashless Service – Medical Expenses
                • Payment Information
                  • Payment Options
                  • Online Payment
                  • Foreign Exchange Rates
                • Easy Policy Owner Service
                  • Authenticate Change on Policy
                  • Claim Request Authentication
                  • AIA Contact Update
                  • Pre-approval - Medical Expense service authentication
                • AIA+ Mobile App
                  • AIA+ User Guides & Resources
                • Know Your Needs
                • Forms
                • Support
                  • Contact Us
                  • Our Service Pledge
                  • Important Information
                  • Useful Information
                  • About Policy Dividend
                  • AIA Everest

                  Experience the new AIA+ mobile app

                  One comprehensive app to help you live Healthier, Longer, Better Lives.

                  Learn more
              • Promotions & Programmes
                Promotions & Programmes
                • Product Offers
                • Other Promotions
                  • Latest Campaigns
                  • Offers
                  • Lucky Draw
                  • Partner Promotion
                • AIA Alta
                  • AIA Alta Club
                  • AIA Alta Wealth Management Centre
                  • AIA Alta Wellness Haven
                • AIA Vitality
                • AIA Points

                  AIA Rewards Together Promotion Campaign (Quarter 4 2026)

                  Learn more
              • About AIA
                About AIA
                • About Us
                  • Media Centre and Corporate Factsheet
                  • Our Awards
                • Careers
                • Environmental, Social and Governance (ESG)
                  • AIA Foundation
                  • Community Engagement
                • Agency Recognition
                • Distribution Partners

                  AIA Hong Kong & Macau Careers

                  Join us today to help more people to live Healthier, Longer, Better Lives.

                  Learn more
                Follow us on
                icon
                icon
                icon
                icon
                icon
                icon
                icon
              search icon
              aia
              search icon
              Recent searches

              Clear

                  • 繁
                  • 簡
                  menu icon
                  • Customer
                  • Login to AIA+
                  menu icon
                  • Employer
                  • Group Insurance
                  • MPF / ORSO / Macau Pension
                  menu icon
                  • Distribution partner
                  • Partnership distribution corner
                  menu icon
                  • Agent
                  • Agency corner
                  menu icon
                  • Doctor
                  • Doctor corner
                  menu icon
                  • Broker
                  • Group Insurance
                  • MPF / ORSO / Macau Pension
                  menu icon
                  • Customer
                  • Login to AIA+
                  menu icon
                  • Employer
                  • Group Insurance
                  • MPF / ORSO / Macau Pension
                  menu icon
                  • Distribution partner
                  • Partnership distribution corner
                  menu icon
                  • Doctor
                  • Doctor corner
                  menu icon
                  • Agent
                  • Agency corner
                  menu icon
                  • Broker
                  • Group Insurance
                  • MPF / ORSO / Macau Pension
                  Log in
                  menu icon
                  • Customer
                  • Login to AIA+
                  menu icon
                  • Employer
                  • Group Insurance
                  • MPF / ORSO / Macau Pension
                  menu icon
                  • Distribution partner
                  • Partnership distribution corner
                  menu icon
                  • Doctor
                  • Doctor corner
                  menu icon
                  • Agent
                  • Agency corner
                  menu icon
                  • Broker
                  • Group Insurance
                  • MPF / ORSO / Macau Pension
                  • About Us
                  • Careers
                  • Distribution Partners

                  • Health
                  • Life
                  • Save
                  • Invest

                  • MPF products & services
                  • Group Insurance
                  • ORSO

                  • Payment Options
                  • AIA+
                  • How to file a claim
                  • Contact Us
                  AIA Group

                  About AIA

                  • About Us
                  • Careers
                  • Distribution Partners

                  Products For Individuals

                  • Health
                  • Life
                  • Save
                  • Invest

                  Products For Corporations

                  • MPF products & services
                  • Group Insurance
                  • ORSO

                  Help & Support

                  • Payment Options
                  • AIA+
                  • How to file a claim
                  • Contact Us

                  1. Hong Kong
                  1. Macau
                  Hotlines
                  Individuals
                  (852) 2232-8888
                  Group Insurance
                  (852) 2200-6333
                  MPF/ORSO/Macau Pension - Employer
                  (852) 2100-1888
                  MPF/ORSO/Macau Pension - Employee/Self-employed
                  (852) 2200-6288
                  Customer Service Centre
                  Individuals
                  12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong (Near Fortress Hill Station Exit A)
                  Service Hour
                  Mon-Fri: 9am – 6pm; Sat, Sun & Public Holidays Closed
                  MPF/ORSO/Macau Pension
                  12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong (Near Fortress Hill Station Exit A)
                  Service Hour
                  Mon-Fri 9:00am - 1:00pm and 2:00pm - 6:00pm Sat, Sun & Public Holidays Closed
                  Hotlines
                  Individuals
                  (853) 8988-1822
                  Group Insurance
                  0800 516
                  MPF/ORSO/Macau Pension - Employer
                  0800 183
                  MPF/ORSO/Macau Pension - Employee/Self-employed
                  0800 272
                  Customer Service Centre
                  Mon-Fri: 8:45am – 5:15pm; Sat, Sun & Public Holidays Closed
                  Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau

                  Term of Use | Privacy Statement | Code of Conduct | Sitemap | Cookie Policy
                  Term of Use | Privacy Statement | Code of Conduct | Sitemap | Cookie Policy
                  social media icon
                  social media icon
                  social media icon
                  social media icon
                  social media icon
                  social media icon
                  social media icon
                  © 2026 AIA International Limited (Incorporated in Bermuda with limited liability). All rights reserved. "AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)
                  Insurance Authority - Index Page
                  Mandatory Provident Fund Schemes Authority - MPFA
                  Hong Kong Monetary Authority
                  HKFI - The Hong Kong Federation of Insurers
                  IRD : Automatic Exchange of Financial Account Information
                  Tax residency | OECD

                  This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookies Policy and Privacy Statement.