search icon
aia
search icon
Recent searches

Clear

  • Products
    Products
    For Individuals For Corporations
    • Health
      • Critical Illness Protection
      • Medical Protection
      • Voluntary Health Insurance Scheme
      • Severity-based Health Protection
      • Accident & Other Protections
      • Explore more
    • Life
    • Save
      • Savings Insurance
      • Insurance with Investment Focus
      • Retirement Income
      • Explore more
    • Invest
      • Investment Information
      • Explore more
    • General Insurance
    • MPF/ORSO/Macau Pension
      • MPF
      • ORSO
      • Macau Pension
      • Explore more
    • MPF
      • Products & Services
      • Employee Voluntary Solutions
      • Useful Tools & Information
      • Explore more
      • eMPF Platform
    • Group Insurance
      • SME Solutions
      • Tailor-made Solutions
      • Employee Voluntary Solutions
      • Value-added Services
      • Explore more
    • ORSO
      • Products and Services
      • Employee Voluntary Solutions
      • Useful Tools & Information
      • Explore more
    • Macau Pension
      • Products and Services
      • Employee Voluntary Solutions
      • Useful Tools & Information
      • Explore more
    • Employee Voluntary Solutions
      • Group Insurance
      • MPF
      • ORSO
      • Macau Pension
      • Explore more
    • Useful Tools and Information
      • Useful Tools
      • Useful Information
      • Explore more
  • Health & Wellness
    Health & Wellness
    • AIA Vitality
      • Know Your Health
      • Improve Your Health
      • Enjoy the Rewards
      • Check Membership
      • Tutorial Videos
      • Our Partners
      • Explore more
    • Healthcare Services
    • Healthy Living with AIA
    • Manage with AIA+
  • AIA Alta
    AIA Alta
    • AIA Alta Club
    • AIA Alta Prestige Wealth Centre
    • AIA Alta Wellness Haven
  • Help & Support
    Help & Support
    For Individuals For Corporations
    • Contact Us
    • Payment Information
      • Payment Options
      • Online Payment
      • Foreign Exchange Rates
      • Explore more
    • Pre-approval - Medical Expense & Cashless Service
    • Health Care and Claims
      • Find Doctors & Hospitals
      • How to file a claim
      • Find Day Surgery Centres
      • Overseas Emergency Help
    • AIA Mobile App
      • AIA+
      • AIA+ User Guides and Resources
    • Easy Policy Owner Service
      • Authenticate Change on Policy
      • Claim Request Authentication
      • AIA Contact Update
      • Pre-approval - Medical Expense service authentication
    • Product Brochures
    • Forms
    • Information and FAQ
      • Important Information
      • Useful Information
      • About Policy Dividend
      • Explore more
    • AIA Everest
    • Know My Needs
    • AIA Mobile App
      • AIA+
      • AIA+ User Guides and Resources
    • How to file a claim
    • Consolidate MPF Accounts/Assets
    • Useful Tools and Information
      • Useful Tools
      • Useful Information
      • Explore more
    • Product Brochures
    • Forms
    • Contact Us
  • About AIA
    About AIA
    • About Us
      • Media Centre and Corporate Factsheet
      • Our Awards
      • Message from Our Leader
      • Our Service Pledge
      • Explore more
    • Careers
    • Distribution Partners
    • Campaigns & Events
      • Latest campaigns
      • Recent promotions
    • Environmental, Social and Governance
      • AIA Foundation
      • Community Engagement
      • Playgroup Volunteer Team
      • Explore more
    • Agency Recognition
  • Buy Online
search icon
aia
search icon
Recent searches

Clear

  • 繁
  • 簡
  • Customer
  • Login to AIA+
  • Employer
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Distribution partner
  • Partnership distribution corner
  • Agent
  • Agency corner
  • Doctor
  • Doctor corner
  • Broker
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Customer
  • Login to AIA+
  • Employer
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Distribution partner
  • Partnership distribution corner
  • Doctor
  • Doctor corner
  • Agent
  • Agency corner
  • Broker
  • Group Insurance
  • MPF / ORSO / Macau Pension
Log in
  • Customer
  • Login to AIA+
  • Employer
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Distribution partner
  • Partnership distribution corner
  • Doctor
  • Doctor corner
  • Agent
  • Agency corner
  • Broker
  • Group Insurance
  • MPF / ORSO / Macau Pension
search icon
aia
search icon
Recent searches

Clear

  • 繁
  • 簡
  • Customer
  • Login to AIA+
  • Employer
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Distribution partner
  • Partnership distribution corner
  • Agent
  • Agency corner
  • Doctor
  • Doctor corner
  • Broker
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Customer
  • Login to AIA+
  • Employer
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Distribution partner
  • Partnership distribution corner
  • Doctor
  • Doctor corner
  • Agent
  • Agency corner
  • Broker
  • Group Insurance
  • MPF / ORSO / Macau Pension
Log in
  • Customer
  • Login to AIA+
  • Employer
  • Group Insurance
  • MPF / ORSO / Macau Pension
  • Distribution partner
  • Partnership distribution corner
  • Doctor
  • Doctor corner
  • Agent
  • Agency corner
  • Broker
  • Group Insurance
  • MPF / ORSO / Macau Pension

Healthy Living
with AIA

ALL Starting Life in Hong Kong Early Career Starting a Family Parenting & Family Protection Senior Living Healthy body Healthy mind Healthy finances
ARTICLE

What Is Life Insurance? Which Is Better—Term Life or Whole Life Insurance?

8-min read arrow right
ARTICLE

Whole Life Insurance: Definition, Benefits, and Key Considerations

A photo of book
8-min read
Chevron icon
ARTICLE

Retirement Budget: How Much Do Hong Kong People Need to Retire?

A photo of book
7-min read
Chevron icon
ARTICLE

What Is VHIS? Guide to VHIS Tax Deduction & Medical Insurance Differences

A photo of book
3-min read
Chevron icon
ARTICLE

Critical Illness Insurance Definition: A Comprehensive Guide & 3 Reasons Why You Need Coverage in Hong Kong

A photo of book
13-min read
Chevron icon
ARTICLE

Feeling the tax burden? Don't miss out on these 3 smart tax-saving solutions!

A photo of book
4-min read
Chevron icon
ARTICLE

Whole Life Critical Illness Insurance: Coverage Guide & Plan Comparison

A photo of book
11-min read
Chevron icon
ARTICLE

[Insurance Myths] Are Network Doctors Not as Good? Is the Quality of Network Doctors Guaranteed?

A photo of book
5-min read
Chevron icon
ARTICLE

Worried About High Medical Costs? Afraid to See a Doctor? Network Doctors Can Help!

A photo of book
6-min read
Chevron icon
ARTICLE

Alzheimer's Disease: Symptoms, Stages, and Why Early Planning Matters

A photo of book
5-min read
Chevron icon
ARTICLE

Percentage of Medical Insurance Claims Made by Policyholders Under 40?

A photo of book
6-min read
Chevron icon
ARTICLE

[Insurance Planning] How to Choose the Right Insurance at Every Stage of Life?

A photo of book
7-min read
Chevron icon
ARTICLE

Day Surgery Centres: The Smart Choice for Efficient, Effective and Modern Healthcare

A photo of book
3-min read
Chevron icon
ARTICLE

Better Meals, Better Grades?

A photo of book
3-min read
Chevron icon
ARTICLE

For Mums Who Do It All: How to De-Stress in 3 Simple Ways

A photo of book
3-min read
Chevron icon
ARTICLE

Your Healthcare Partner in Mainland China: AIA Care Concierge

A photo of book
3-min read
Chevron icon
ARTICLE

Medical Inflation: Hong Kong's Per Capita Healthcare Spending Is Rising — 6 Ways to Reduce Your Medical Burden

A photo of book
5-min read
Chevron icon
ARTICLE

Benefits of Medical Insurance: What Is Medical Insurance and Why It Matters

A photo of book
5-min read
Chevron icon
ARTICLE

Online Doctor Consultation: Does Outpatient Insurance Cover Telemedicine? Is Medication Delivery Included?

A photo of book
5-min read
Chevron icon
ARTICLE

How to Integrate and Start a New Life in Hong Kong?

A photo of book
3-min read
Chevron icon
ARTICLE

A Shopping Guide Along the MTR: Eat, Shop, and Play!

A photo of book
3-min read
Chevron icon
ARTICLE

Renting and Buying Property in Hong Kong: Recommended Popular Districts

A photo of book
3-min read
Chevron icon
ARTICLE

Guide for New Arrivals Buying Property in Hong Kong: How to Apply for a Bank Mortgage?

A photo of book
3-min read
Chevron icon
ARTICLE

A Glimpse at the Hong Kong Job Market: Which Sectors Face the Greatest Talent Shortage?

A photo of book
3-min read
Chevron icon
ARTICLE

Hong Kong International Schools: A Tuition Fee Overview

A photo of book
3-min read
Chevron icon
ARTICLE

Green Living in Hong Kong: How to Practice Green Consumption?

A photo of book
3-min read
Chevron icon
ARTICLE

Traditional Festivals in Hong Kong: Understanding Local Culture

A photo of book
3-min read
Chevron icon
ARTICLE

The Dynamic and Serene Outlying Islands of Hong Kong: Five Hidden Gems

A photo of book
3-min read
Chevron icon
ARTICLE

Captivating the Palate: Hong Kong Dim Sum

A photo of book
3-min read
Chevron icon
ARTICLE

Hong Kong's Top Four Family Picnic Destinations

A photo of book
3-min read
Chevron icon
ARTICLE

5 Value-for-Money Outlets in Hong Kong: Shop Til You Drop

A photo of book
3-min read
Chevron icon
ARTICLE

Price Increases in Public Healthcare Services: How to Protect Yourself?

A photo of book
3-min read
Chevron icon
ARTICLE

Things You Need to Know About Hong Kong Tax Filing

A photo of book
3-min read
Chevron icon
ARTICLE

Practical Job Hunting Tips in Hong Kong: Interview Essentials

A photo of book
3-min read
Chevron icon
ARTICLE

Rights and Protections for Employees in Hong Kong

A photo of book
3-min read
Chevron icon
ARTICLE

Practical Starter Guide to Driving in Hong Kong

A photo of book
3-min read
Chevron icon
ARTICLE

Smart Spending: Essential Shopping Tips in Hong Kong

A photo of book
3-min read
Chevron icon
ARTICLE

Hong Kong Salary Reveal: Does Finance and Insurance Earn the Most?

A photo of book
3-min read
Chevron icon
ARTICLE

What You Need to Know About Fraud Awareness: Say No to Online Traps!

A photo of book
3-min read
Chevron icon
ARTICLE

Guide to Moving Your Pets to Hong Kong

A photo of book
3-min read
Chevron icon
ARTICLE

Five Essential Security Tips for Mobile Banking

A photo of book
3-min read
Chevron icon
ARTICLE

Hong Kong's 18 Districts Population Ranking: Which District Has the Highest Population Density?

A photo of book
3-min read
Chevron icon
ARTICLE

Global University Subject Rankings: 6 Subjects in Hong Kong Reach the Top 10

A photo of book
3-min read
Chevron icon
ARTICLE

Understanding the Hong Kong Healthcare System: Accessing Medical Care

A photo of book
3-min read
Chevron icon
ARTICLE

Buying vs. Renting: 5 Key Factors to Consider

A photo of book
3-min read
Chevron icon
ARTICLE

Must-Read for New Car Buyers: A Handy Guide to Car Ownership Expenses

A photo of book
3-min read
Chevron icon
ARTICLE

Hong Kong IB Curriculum: A Golden Springboard for Overseas Education?

A photo of book
3-min read
Chevron icon
ARTICLE

Hong Kong's 'Through-train' Education: Winning at the Starting Line

A photo of book
3-min read
Chevron icon
ARTICLE

Introduction to International Schools in Hong Kong: Setting Sail for the World!

A photo of book
3-min read
Chevron icon
ARTICLE

Qualified Deferred Annuity (QDAP): Key Terms to Know Before You Choose

A photo of book
3-min read
Chevron icon
ARTICLE

Lack of financial reserves can ruin your retirement

A photo of book
3-min read
Chevron icon
ARTICLE

The Importance of Mental Health and How It Affects Your Body

A photo of book
6-min read
Chevron icon
ARTICLE

Feeling uneasy about starting a new job? Anxious, nervous, and stressed? Learn how to navigate the adjustment period at your new job

A photo of book
6-min read
Chevron icon
ARTICLE

Are you Experiencing Job Burnout? Learn How to Beat "Burnout" and Regain Motivation!

A photo of book
10-min read
Chevron icon
ARTICLE

5 Disadvantages of Using Your Phone Before Bed! Why Should You Avoid Using Your Phone Before Sleeping?

A photo of book
7-min read
Chevron icon
ARTICLE

Self-care and Stress Management - Understand Your Stress Through Physical Signs

A photo of book
3-min read
Chevron icon
ARTICLE

Are You Addicted to Exercise? Are You Over-exercising?

A photo of book
6-min read
Chevron icon
ARTICLE

How to Maintain Happiness? Seven Ways to Practice Gratitude!

A photo of book
10-min read
Chevron icon
ARTICLE

How to Strengthen Heart Health and Improve the Cardiovascular System Through Exercise

A photo of book
6-min read
Chevron icon
ARTICLE

7 Ways to Boost Your Immune System at Any Age

A photo of book
6-min read
Chevron icon
ARTICLE

Hong Kong's Top 5 Golf Courses - Perfect Experience of Scenery and Relaxation

A photo of book
5-min read
Chevron icon
ARTICLE

[Outpatient/Day Surgery] What Are the Benefits? How Does It Differ from Inpatient Surgery?

A photo of book
6-min read
Chevron icon
ARTICLE

Can You Get Insurance Claims for Using Non-Network Doctor Services in Hong Kong?

A photo of book
6-min read
Chevron icon
ARTICLE

What is Cashless Hospitalisation or, Admission Without Deposit? Here's Our Comprehensive Guide to Application Procedures and Processes

A photo of book
4-min read
Chevron icon
ARTICLE

Decoding Medical Inflation: Unveiling the Truth Behind Rising Costs - Plan Ahead for a Secure Future

A photo of book
4-min read
Chevron icon
ARTICLE

Secure your future health with a sound lifestyle and a comprehensive protection plan

A photo of book
3-min read
Chevron icon
ARTICLE

Plan ahead to ensure our beloved elderly get proper care

A photo of book
3-min read
Chevron icon
ARTICLE

As your wealth accumulates your life goals become greater

A photo of book
3-min read
Chevron icon
ARTICLE

Prepare for the unexpected, so you don't have to worry about crushing medical expenses!

A photo of book
3-min read
Chevron icon
ARTICLE

Golden Years: Make the most of your retirement

A photo of book
3-min read
Chevron icon
ARTICLE

Young Parents: Prepare a great future for your family

A photo of book
3-min read
Chevron icon
ARTICLE

Mature Parents: Protect you and your loved ones

A photo of book
3-min read
Chevron icon
ARTICLE

Ensure your children get a head start in life with a solid education fund

A photo of book
3-min read
Chevron icon
ARTICLE

Paradoxical Parenting Practice in Children’s Weight Management

A photo of book
5-min read
Chevron icon
ARTICLE

Childfree Life: Plan for your ideal life

A photo of book
3-min read
Chevron icon
ARTICLE

Career Starter: Plan for a successful future

A photo of book
3-min read
Chevron icon
  • About Us
  • Careers
  • Distribution Partners
  • Environmental, Social and Governance

  • Health
  • Life
  • Save
  • Invest

  • MPF products & services
  • Group Insurance
  • ORSO

  • Payment Options
  • AIA+
  • How to file a claim
  • Contact Us
AIA Group

About AIA

  • About Us
  • Careers
  • Distribution Partners
  • Environmental, Social and Governance

Products For Individuals

  • Health
  • Life
  • Save
  • Invest

Products For Corporations

  • MPF products & services
  • Group Insurance
  • ORSO

Help & Support

  • Payment Options
  • AIA+
  • How to file a claim
  • Contact Us

  1. Hong Kong
  1. Macau
Hotlines
Individuals
(852) 2232-8888
Group Insurance
(852) 2200-6333
MPF/ORSO/Macau Pension - Employer
(852) 2100-1888
MPF/ORSO/Macau Pension - Employee/Self-employed
(852) 2200-6288
Customer Service Centre
Mon-Fri: 9am – 6pm; Sat, Sun & Public Holidays Closed
Hong Kong Island
Customer Service Centre 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong
Hotlines
Service hours of Individual Life & MPF Customer Service Hotlines on 31 December 2025 are 9:00am – 5:30pm
Individuals
(853) 8988-1822
Group Insurance
0800 516
MPF/ORSO/Macau Pension - Employer
0800 183
MPF/ORSO/Macau Pension - Employee/Self-employed
0800 272
Customer Service Centre
Mon-Fri: 8:45am – 5:15pm; Sat, Sun & Public Holidays Closed
Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau

Term of Use | Privacy Statement | Code of Conduct | Sitemap | Cookie Policy
Term of Use | Privacy Statement | Code of Conduct | Sitemap | Cookie Policy
social media icon
social media icon
social media icon
social media icon
social media icon
© 2026 AIA International Limited (Incorporated in Bermuda with limited liability). All rights reserved. "AIA Hong Kong", "AIA Macau", "AIA", the "Company", "we", "us" or "our" as used in this webpage refers to AIA International Limited (Incorporated in Bermuda with limited liability)

This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookies Policy and Privacy Statement.