The eMPF Platform

AIA provides comprehensive support and assist you with a smooth transition to the Platform

    About eMPF

    Onboarding Schedule & Journey

    eMPF Webinar

The eMPF Platform

Built and operated by the eMPF Platform Company Limited (a wholly owned subsidiary of the MPFA), the eMPF Platform aims to centralise the MPF schemes' administrative processes, enhance user experience, operational efficiency, flexibility and reliability of the MPF System, and set the stage for future MPF System reforms.

Participating Employers and Scheme Members can manage different MPF processes, from enrolling in MPF schemes, to making MPF contributions, consolidating MPF accounts, managing investment portfolios, reviewing investment performance and more, on a real-time, secure and efficient online platform.

The eMPF Platform Functions

For Employers

The eMPF Platform simplifies the complicated MPF-related administration processes, enabling your company to manage all MPF accounts transferred to the Platform online.
Employee Enrolments
The digitalised process allows bulk uploading and easy management of employee enrolments, with options for real-time notifications on enrolment statuses.
Contributions
The Platform will automatically pre-populate and calculate contribution details for easy editing. It supports various electronic payment options and provides reminders for timely contributions.
Administration Supports
Set up access rights for various users and view statuses. The Platform provides a comprehensive view of portfolio and performance across multiple MPF accounts. Outstanding tasks and notifications help you manage your MPF accounts effectively.

For Scheme Members

The eMPF Platform offers a one-stop service, enabling you to manage all MPF accounts transferred to the Platform online.
Account management
Manage a range of MPF administrative processes through a single platform, including accessing multiple MPF accounts' information, consolidating MPF accounts and updating personal information.
Integrated account dashboard
View all MPF account balances and performances in a simple and easy-to-understand design, helping you manage your investment portfolios effectively.
Other support
The Platform supports online submissions for fund switching, transfers, voluntary contributions, and benefits withdrawal requests, eliminating the need for paper forms and signatures.

Tutorial guide

FAQ

Assisting You with a Smooth Transition to eMPF

As your trusted MPF partner, we will continue to provide comprehensive support to you in time to ensure a smooth transition to the eMPF Platform. We remain committed to offering diverse investment options and comprehensive MPF solutions for you.

Onboarding Schedule

AIA MPF - Prime Value Choice is tentatively scheduled to add into the eMPF Platform in August / September 2025. There is no need to register with eMPF Platform in advance at this stage. Please visit eMPF Platform website at www.empf.org.hk for the latest onboarding schedule.

Participating Employers and Scheme Members will receive an eMPF Communication Pack together with a ‘Notice to Participating Employers and Members’ from us around 2 months before AIA MPF - Prime Value Choice gets onboard to the eMPF Platform. You can follow the information on the eMPF Communication Pack to register with eMPF Platform upon receiving it.

Tutorial guide

FAQ

To ensure Participating Employers and Scheme Members are fully prepared for the onboarding, the authorised contractor of the eMPF Platform Company Limited will host a series of webinars from June to November 2025, providing a comprehensive overview of the eMPF Platform, onboarding arrangement, key dates and important actions that you need to take.
Agenda of Webinar:

  1. What is eMPF and why it is related to you
  2. Important dates and required actions from Employers/HR
  3. eMPF registration and user login activation
  4. Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  5. Q&A Session
Session Date and Time Language Registration
1 6 June 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
2 13 June 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
3 20 June 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
4 27 June 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
5 4 July 2025 (Friday) 3 p.m.– 5 p.m. English Please click here for registration
6 11 July 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
7 18 July 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
8 25 July 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
9 1 Aug 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
10 8 August 2025 (Friday) 3 p.m.– 5 p.m. English Please click here for registration
11 15 August 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
12 22 August 2025 (Friday) 3 p.m.– 5 p.m. Mandarin Please click here for registration
13 29 August 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
14 5 September 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
15 12 September 2025 (Friday) 3 p.m.– 5 p.m. English Please click here for registration
16 19 September (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
17 26 September 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
18 3 October 2025 (Friday) 3 p.m.– 5 p.m. Mandarin Please click here for registration
19 10 October 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
20 17 October 2025 (Friday) 3 p.m.– 5 p.m. English Please click here for registration
21 24 October 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
22 31 October 2025 (Friday) 3 p.m.– 5 p.m. Cantonese Please click here for registration
Agenda of Webinar:

  1. What is eMPF and why it is related to you
  2. Important dates and required actions from you
  3. eMPF registration and user login activation
  4. Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  5. Q&A Session
Session Date and Time Language Registration
1 2 July 2025 (Friday) 3 p.m.– 4 p.m. Cantonese Please click here for registration
2 6 August 2025 (Friday) 3 p.m.– 4 p.m. Cantonese Please click here for registration
3 6 August 2025 (Friday) 4 p.m.– 5 p.m. English Please click here for registration
4 3 September 2025 (Friday) 3 p.m.– 4 p.m. Cantonese Please click here for registration
5 3 September 2025 (Friday) 4 p.m.– 5 p.m. Mandarin Please click here for registration
6 8 October 2025 (Friday) 3 p.m.– 4 p.m. Cantonese Please click here for registration
7 5 November 2025 (Friday) 3 p.m.– 4 p.m. Cantonese Please click here for registration

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Note:

  1. Limited seats available on a first-come first-served basis.
  2. The webinar is arranged by the authorised contractor of the eMPF Platform Company Limited. By click the web link, interested participants will be leaving AIA's website. Interested participants will be required to provide their personal data to the third party directly in the third party's website for registration purpose.
  3. Successful registrants will receive a confirmation email prior to the webinar(s).

Enquiries and Support of eMPF

 

Hotline: 183 2622
Service Centres:
(Hong Kong Island) Unit 601B, 6/F, Dah Sing Financial Centre, No. 248 Queen's Road East, Wan Chai, Hong Kong
(Kowloon) Suites 1205-6, 12/F, Chinachem Golden Plaza, No. 77 Mody Road, Tsim Sha Tsui East, Kowloon
(New Territories) Suite 1802A, 18/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, New Territories
For more information about eMPF, please visit the eMPF website.