AIA Hong Kong & Macau Careers

We safeguard AIA's financial wellbeing by ensuring our products are well designed and suitably priced. We also analyse business performance to ensure proper management of the insurance policies in-force, while maintaining adequate reserves, reinsurance and capital levels to fulfil our obligations to policyholders.

We support and develop AIA's Premier Agency channel through programmes designed to raise the productivity and professionalism of our agency service.

We support corporate clients by providing employee benefits, pensions and voluntary solutions to cover workforce needs and to assist with talent retention.

We safeguard AIA's financial interests through effective financial controls, timely and accurate management information and insightful financial analysis to support and drive the business forward.  We are also responsible for all external reporting including statutory and regulatory filings.

We partner with the business to attract and retain the best people through: workforce planning and recruitment, organisation culture and employee engagement, performance management and capability building, and rewards and recognition.

We manage policyholders' assets and corporate assets to maximise risk-adjusted investment returns. In addition, we support Product Strategy functions in the development of competitive products by providing input on investment instruments and markets.

We help AIA to engage in a meaningful manner with customers and other stakeholders. We ensure the consistency of AIA's messaging across all channels, design marketing campaigns to manage customer advocacy and experience, and use data insights to make key business decisions.

We support the business by effectively managing day-to-day activities, including underwriting, customer service, policy administration, and claims processing. Our goal is to enhance customer value, improve operational efficiency, and support the company's overall strategic objectives.

We collaborate and partner with Banks, Independent Financial Advisory Firms, Brokerage bodies and other third party intermediates, to market AIA products through various distribution channels.

Focuses on developing innovative, sustainable, and compelling products and value-added services to help our customers grow and plan for their wealth while safeguarding their health throughout each stage of life.

We provide effective and objective oversight of the risks faced by the Group and give assurance to management and the Board that the risks are being managed satisfactorily. Our work helps the Board to maintain an international standard of corporate governance.

Strategy and Transformation is responsible for developing long-term vision for all entities within AIAHK & Macau, leading strategic or transformation projects as well as supporting CEO Office.

We drive business goals by developing innovative solutions that enhance efficiency and productivity. We oversee, manage, and maintain IT systems and platforms, utilize data to generate insights, and leverage emerging technologies, including AI, to stay ahead in the industry. Our team is dedicated to implementing cutting-edge technologies and ensuring robust IT infrastructure to support the company's growth and success.