Find High Quality Doctors & Hospitals | AIA Hong Kong

AIA's medical network across 20+* specialities

Extensive medical network with over 800* doctors, wide specialties and location coverage

Enjoy medical package offers

Hassle free pre-approval & cashless service

Our Extensive Medical Network

Find Network Doctors, Cashless Hospitals & Day Surgery Centres

Find Network Doctors and Book on AIA+

Find doctors covered by your insurance plan

Search the nearest doctors

Make an appointment

Download AIA+

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1. Tap "Find doctors/hospitals" on AIA+ homepage

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2. Select insured
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3. Select medical plan

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4. Select location

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5. Select specialty/ facility

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6. Select doctor/ hospital
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7. View Doctor/Hospital information
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8. Scroll down and tap "Request availability"
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9. Select and fill in the required information
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10. Fill in the appointment details and tap "Submit"

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11. Booking request was submitted

Download Network Doctor List (CEO plans, VHIS plans, Step Up and SelectWise plans)

Access to our doctor directory for a quick overview

Enter all characters and numbers e.g. A123456(7) should be entered as A1234567

List of Cashless & Designated Hospitals and Day Surgery Centres

Find cashless, designated hospitals & day surgery centres in Hong Kong, Macau, Mainland China & Overseas

Find Day Surgery Centres

Customer Hotline

Contact us to make an appointment with a specialist in our network

For CEO plans

Please call (852) 2232-8870

Select language, and then press 1, 1

Mon-Fri: 9:00am – 6:00pm
Sat: 9:00am – 1:00pm
Sun and Public Holiday: Closed

For other medical plans

Please call (852) 2232-8888

Select language, and then press #2, 1

Mainland Toll Free Hotline

Please call 4008-428-013

Select language, and then press #2

Mon-Fri: 9:00am – 6:00pm
Sat: 9:00am – 1:00pm
Sun and Public Holiday: Closed

*These figures cover both individual and group medical plans, both figures will be updated timely.

Access comprehensive healthcare services with AIA+ mobile app

AIA+ elevates various functions in one place, including easier search for healthcare services covered by comprehensive health support.

Learn more about AIA+

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