Our Awards

Award List

At AIA, we have always placed a strong emphasis on innovation, quality customer service and professionalism, and it's with this focus that we are proud to have gained widespread recognition and won numerous industry accolades.

    Capability

    Branding & Marketing / InsurTech

    Corporate Solutions / MPF Funds

    Employer Brand & Sustainability

Award Organiser
Hong Kong Insurance Awards 2025 The Hong Kong Federation of Insurers (HKFI)
3 Grand Awards:
  • Outstanding MPF/Employees' Benefit Product/Service Award (won for the 6th consecutive year)
  • Outstanding Corporate Social Responsibility Award (won for the 4th time)
  • Outstanding Agent of the Year: Mr Bond Ng, Premier Senior District Director
7 Top-3 Finalist Recognitions:
  • Most Innovative Product/Service Award – Health
  • Outstanding Training & Development Award
  • Outstanding Customer Services Award
  • Excellence in Digital Transformation Award – Life Insurance
  • Outstanding Integrated Marketing Strategies Award
  • Outstanding Young Professional of the Year – Intermediary: Ms Seven Huang, District Director
  • Outstanding Community Intermediary of the Year: Mr Kingsley Yee, District Director
Asia Trusted Life Agents and Advisers Awards 2025
  • Employee Benefits Provider of the Year (2nd consecutive year)
 Asia Insurance Review and Asia Advisers Network
Awards for Excellence in Finance 2026
  • Award for Excellence in Customer Experience for Insurance Brands (Brand Value)
  • Award for Excellence in Innovative AI Platforms (Banking & Investment Mobile App – Financial Technology)
  • Award for Excellence in Medical Insurance Products (Insurance Services – Family & Personal Insurance Services)
 Ming Pao
Insurance Services Awards of Excellence 2025
  • Excellence in InsurTech Innovation Application
  • Excellence in Mobile App
  • Excellence in Innovative Product
 Hong Kong Economic Journal
HKACE Customer Service Excellence Award 2025
  • Gold Award – Internal Support Service (Team Award)
  • Gold Award – Employee Engagement (Program Award)
  • Silver Award – Customer Service Training (Team Award)
  • Bronze Award – Contact Centre Service (Individual Award)
  • Merit Award – Internal Support Service (Individual Award)
 Hong Kong Association for Customer Service Excellence (HKACE)
01 Gold Medal Awards 2025
  • Excellent Innovative Insurtech (6th consecutive year)
  • Excellent Insurance Brand in the Greater Bay Area (5th consecutive year)
  • Excellent ESG and Sustainable Development Enterprise (5th consecutive year)
  • Excellent Digital Platform Collaboration Project (4th consecutive year)
  • Excellent Voluntary Health Insurance Plan (2nd consecutive year)
  • Excellent Customer Service in Insurance (2nd consecutive year)
  • Excellent Innovative Enterprise AI Platform
  • Excellent Employee Benefits and Corporate Health
 HK01
Hong Kong Service Awards 2026
  • Innovative Insurtech (3rd consecutive year)
 East Week
Sing Tao Service Awards 2025
  • Life Insurance (9th year)
  • Innovative Insurance Services/Platforms (5th consecutive year)
  • Customer Service Experience (3rd consecutive year)
  • Voluntary Health Insurance Scheme (2nd consecutive year)
 Sing Tao Daily
ALB Hong Kong Law Awards 2025
  • Innovative In-House Team of the Year
 Asian Legal Business
Award Organiser
Hong Kong Insurance Awards 2025
  • Top-3 Finalist Recognition: Excellence in Digital Transformation Award – Life Insurance
  • Top-3 Finalist Recognition: Outstanding Integrated Marketing Strategies Award
 The Hong Kong Federation of Insurers (HKFI)
The World's Digital Insurance Awards 2025
  • Insurer Transformation Awards
 The Digital Insurer
Hong Kong Most Influential Brand Awards 2026 – Insurance Service Hong Kong Association of Interactive Marketing
Awards for Excellence in Finance 2026
  • Award for Excellence in Customer Experience for Insurance Brands (Brand Value)
 Ming Pao
Insurance Services Awards of Excellence 2025
  • Excellence in InsurTech Innovation Application
  • Excellence in Mobile App
 Hong Kong Economic Journal
01 Gold Medal Awards 2025
  • Excellent Innovative Insurtech (6th consecutive year)
  • Excellent Insurance Brand in the Greater Bay Area (5th consecutive year)
  • Excellent Digital Platform Collaboration Project (4th consecutive year)
  • Excellent Innovative Enterprise AI Platform
 HK01
Sing Tao Service Awards 2025
  • Innovative Insurance Services/Platforms (5th consecutive year)
 Sing Tao Daily
Hong Kong Service Awards 2026
  • Innovative Insurtech (3rd consecutive year)
 East Week
Award Organiser
Hong Kong Insurance Awards 2025
  • Grand Award: Outstanding MPF/Employees' Benefit Product/Service Award (6th consecutive year)
 The Hong Kong Federation of Insurers (HKFI)
Asia Trusted Life Agents and Advisers Awards 2025
  • Employee Benefits Provider of the Year (2nd consecutive year)
 Asia Insurance Review, Asia Advisers Network
2026 MPF Awards
  • Trustee of the Year
  • Best Member Experience
  • Best Digital Product
  • Fast Mover
  • Gold Rated Scheme (6th consecutive year)
  • Best TVC Provider (7th consecutive year)
  • Sustainably Friendly
 MPF Ratings
GUM MPF Awards 2025
  • Market Growth Star - Gold
  • TVC Members' Choice
  • ESG Pioneer
  • Outstanding Performance (1 Year) - Gold
  • Outstanding Performance (5 Years) - Gold
  • Outstanding Performance (10 Years) - Silver
  • Excellent Performance - Composite
  • Excellent Performance - Mixed Assets
 GUM
Bloomberg Businessweek Top Fund Awards 2025

Best Performer
  • MPF Trustee of the Year
  • MPF Member Service
  • MPF Employer Service
Outstanding Performer
  • MPF Innovation
  • MPF Marketing Campaign
 Bloomberg Businessweek
  • 2025 Best SME's Partner Award (8th consecutive year)
  • 2025 ESG Leading Enterprise Award (3rd consecutive year)
 Hong Kong General Chamber of Small and Medium Business
HR Vendors of the Year Awards 2025
  • Best MPF Provider
  • Best Corporate Health & Wellness Provider
 Human Resources Online
EJ Health Awards of Excellence 2026
  • Excellence in Workplace Mental Wellness Technology
 Hong Kong Economic Journal
Financial Service Award of Excellence 2025
  • Excellence in Employee Benefits Technology
 Hong Kong Economic Journal
01 Gold Medal Awards 2025
  • Excellent Employee Benefits & Corporate Health Services
 HK01
01 FinTech Excellence Awards 2025
  • Innovative MPF Smart Investment Technology
 HK01
Jobsdb by SEEK - The Hong Kong HR Awards 2025/26
  • HR Solution of The Year
 Jobsdb by SEEK
World's Digital Insurance Awards 2025 - Insurer Transformation Showcase
  • Insurer Transformation category (Employee Benefits Concierge)
 The Digital Insurer
Award Organiser
Hong Kong Insurance Awards 2025
  • Grand Award: Outstanding Corporate Social Responsibility Award (won for the 4th time)
  • Top-3 Finalist Recognition: Outstanding Training & Development Award
 The Hong Kong Federation of Insurers (HKFI)
ESG Green Development & Carbon Neutrality Awards 2025
  • Outstanding Sustainable Enterprise Award
 AM 730
01 Gold Medal Awards 2025
  • Excellent ESG and Sustainable Development Enterprise (5th consecutive year)
 HK01
2025 ESG Leading Enterprise Award (3rd consecutive year) Hong Kong General Chamber of Small and Medium Business
MPF Ratings Awards 2025
  • Sustainably Friendly
 MPF Ratings
HKMA Award for Excellence in Training and Development 2025
  • 35th Anniversary Award – Most Dedicated Organisation to People Development
 The Hong Kong Management Association
Best Companies to Work for in Asia 2026
  • Best Companies to Work for in Asia (5th consecutive year)
  • People Transformation Award
  • Tech Empowerment Award
  • Diversity, Equity & Inclusion Award
  • Sustainable Workplace Award
 HR Asia
HR Excellence Awards 2025/26
  • Excellent Employer of the Year
  • Grand Award of ESG Initiatives (Excellent)
  • Community Caring Award (Elite)
  • Learning & Development Award (Elite)
  • Grand Award of Employee Wellness (Professional Practice)
  • Grand Award of Talent Management (Professional Practice)
  • Best Workplace Award (Good Practice)
  • Employer Branding Award (Good Practice)
 Hong Kong Institute of Human Resource Management (HKIHRM)
Jobsdb by SEEK - The Hong Kong HR Awards 2025/26
  • Employer of the Year (3rd consecutive year)
  • HR Team of the Year
  • Grand Award of PEOPLE
 Jobsdb by SEEK
Great Place to Work® Certification 2025/26 Great Place to Work
Global Talent Carnival 2025
  • The Most Popular Enterprise for Global Talent Award
 Innovating Hong Kong