Our Awards

Award List

At AIA, we have always placed a strong emphasis on innovation, quality customer service and professionalism, and it's with this focus that we are proud to have gained widespread recognition and won numerous industry accolades.

    Capability

    Branding & Marketing / InsurTech

    Corporate Solutions / MPF Funds

    ESG

Award Organiser
Hong Kong Insurance Awards 2024 The Hong Kong Federation of Insurers (HKFI)
Grand Awards:
  • Outstanding MPF/Employees' Benefit Product/Service Award (won for the 5th consecutive year)
  • Outstanding Integrated Marketing Strategies Award (won for the 3rd time)
  • Outstanding Agent of the Year: Mr. Glen Wong, Senior District Director
  • Outstanding Community Intermediary of the Year: Mr. Marcus Wong, Premier Senior District Director
Top-three Finalist Recognitions:
  • Most Innovative Product/Service Award – Health
  • Best Partnership Project Award
  • Outstanding Customer Services Award – Life Insurance
  • Outstanding Young Professional of the Year – Intermediary: Mr. Japheth Man, District Director
Insurance Services Awards of Excellence 2025
  • Excellence in InsurTech Innovation Application
  • Excellence in Mobile App
  • Excellence in Innovative Product
 Hong Kong Economic Journal
Corporate Brand Awards of Excellence 2025
  • Excellence in Innovative Mobile Application Award
  • Excellence in Comprehensive Talent Development Award
 Hong Kong Economic Journal
Greater Bay Area Insurance Awards 2025 (Hong Kong and Macau)
  • Outstanding InsurTech Award (6th consecutive year)
  • Outstanding Mobile App Award
  • Outstanding Customer Services Award (4th consecutive year)
  • Outstanding High-end Medical Insurance Award
 Metro Finance
HKACE Customer Service Excellence Award 2024
  • Gold Award – Internal Support Service (Individual)
  • Silver Award – Internal Support Service (Individual)
  • Merit Award – Frontline Service (Individual)
  • Top 10 Young Stars of the Year (Individual)
  • Silver Award – Counter Service (Team)
  • Silver Award – Internal Support Service (Team)
  • Merit Award – Outstanding Customer Service (Programme)
  • Merit Award – Digital Service Strategy (Programme)
 Hong Kong Association for Customer Service Excellence (HKACE)
01 Gold Medal Awards 2024
  • Excellent Innovative Insurtech (5th consecutive year)
  • Excellent Digital Platform Collaboration Project (3rd consecutive year)
  • Excellent Insurance Brand in the Greater Bay Area (4th consecutive year)
  • Excellent ESG and Sustainable Development Enterprise (4th consecutive year)
  • Excellent Voluntary Health Insurance Plan
  • Excellent Customer Service in Insurance
  • Excellent Insurance Customer Service Ambassador
 HK01
Hong Kong Service Awards 2025
  • Insurance Service (14th consecutive year)
  • Voluntary Health Insurance Scheme (5th consecutive year)
  • Outstanding Achievement Award – Voluntary Health Insurance Scheme
  • Innovative Insurtech (2nd consecutive year)
 East Week
Sing Tao Service Awards 2024
  • Life Insurance (8th year)
  • Innovative Insurance Services/Platforms (4th consecutive year)
  • Customer Service Experience (2nd consecutive year)
  • Voluntary Health Insurance Scheme
 Sing Tao Daily
Award Organiser
Hong Kong Insurance Awards 2024
  • Grand Award: Outstanding Integrated Marketing Strategies Award (won for the 3rd time) 
 The Hong Kong Federation of Insurers (HKFI)
HKIM Market Leadership Award 2024/2025
  • Marketing Campaign of the Year 2024/2025
 Hong Kong Institute of Marketing 
Insurance Services Awards of Excellence 2025
  • Excellence in InsurTech Innovation Application
  • Excellence in Mobile App
 Hong Kong Economic Journal
Corporate Brand Awards of Excellence 2025
  • Excellence in Innovative Mobile Application Award  
 Hong Kong Economic Journal
Greater Bay Area Insurance Awards 2025 (Hong Kong and Macau)
  • Outstanding InsurTech Award (6ᵗʰ consecutive year)
  • Outstanding Mobile App Award 
 Metro Finance
01 Gold Medal Awards 2024
  • Excellent Innovative Insurtech (5th consecutive year)
  • Excellent Digital Platform Collaboration Project (3rd consecutive year)
  • Excellent Insurance Brand in the Greater Bay Area (4th consecutive year)
 HK01
Sing Tao Service Awards 2024
  • Innovative Insurance Services/Platforms (4th consecutive year)
 Sing Tao Daily
Hong Kong Service Awards 2025
  • Innovative Insurtech (2nd consecutive year)
 East Week
Yahoo Asia Big Idea Chair Awards 2024
  • Best Brands Awards – Insurance 
 Yahoo
Award Organiser
Hong Kong Insurance Awards 2024
  • Grand Award: Outstanding MPF/Employees' Benefit Product/Service Award (5th consecutive year)
 The Hong Kong Federation of Insurers (HKFI)
2025 MPF Awards 
  • Gold Rated Scheme (5th consecutive year)
  • Best TVC Provider (6th consecutive year)
  • Sustainably Friendly
  • Equity Fund (Asia) Category: Consistent Performer (10 Years, 5 Years)
  • Equity Fund (Global) Category: Consistent Performer (15 Years)
  • Equity Fund (HK & China) Category: Consistent Performer (5 Years)
  • Equity Fund (US) Category: Consistent Performer (20 Years, 15 Years)
  • Mixed Asset Fund (81-100% Equity) Category: Consistent Performer (15 Years, 10 Years)
  • Mixed Asset (Dynamic) Category: Consistent Performer (1 Year)
 MPF Ratings
Bloomberg Businessweek Top Fund Awards 2024
  • Best Performer (5-year return) - China & Greater China Equity Category
  • Best Performer (5-year return) - Asia-Pacific ex-Japan Equity Category
  • Best Performer (10-year return) - Asia-Pacific ex-Japan Equity Category
  • Outstanding Performer (1-year return) - US Equity Category 
  • Outstanding Performer (5-year return) - Global Equity Category
  • Outstanding Performer (5-year return) - Europe Equity Category
  • Outstanding Performer (5-year return) - Asia Bond Category
  • Outstanding Performer (10-year return) - Asia Bond Category
 Bloomberg Businessweek
LSEG Lipper Fund Award-Hong Kong 2025
  • Best Fund Over 3 Years: Equity Greater China
  • Best Fund Over 3 Years: Equity US
  • Best Fund Over 5 Years: Equity Europe
  • Best Fund Over 5 Years: Equity Global
  • Best Fund Over 5 Years: Equity Greater China
  • Hong Kong Pension Funds Group Awards - Equity
 Refinitiv
  • 2025 Best SME's Partner Award (8th consecutive year)
  • 2025 ESG Leading Enterprise Award (3rd consecutive year)
 Hong Kong General Chamber of Small and Medium Business 
Award Organiser
ESG Green Development & Carbon Neutrality Awards 2024
  • Outstanding Sustainable Enterprise Award
 AM 730 
01 Gold Medal Awards 2024
  • Excellent ESG and Sustainable Development Enterprise (4th consecutive year)
 HK01
2025 ESG Leading Enterprise Award (3rd consecutive year) Hong Kong General Chamber of Small and Medium Business
MPF Ratings Awards 2025
  • Sustainably Friendly
 MPF Ratings 
HR Asia 2024
  • Best Companies to Work for in Asia
  • Diversity, Equity & Inclusion Award
  • Most Caring Company Award
  • Sustainable Workplace Award
 HR Asia 
CT Goodjobs Best HR Awards 2024
  • Employer of the Year – Grand Award & Triple Crown
  • Top Workplace Companies Award - Grand Award & Triple Crown
  • Best Talent Acquisition & Onboarding Strategy Award - Grand Award & Triple Crown
 CT Goodjobs 
Jobsdb by SEEK - The Hong Kong HR Awards 2024/25
  • Employer of the Year
  • HR Team of the Year
  • Grand Award of People
 Jobsdb
Global Talent Carnival 2025 
  • The Most Popular Enterprise for Global Talent Award
 Innovating Hong Kong