Our Awards

Award List

At AIA, we have always placed a strong emphasis on innovation, quality customer service and professionalism, and it's with this focus that we are proud to have gained widespread recognition and won numerous industry accolades.

Capability

Branding & Marketing / InsurTech

Corporate Solutions / MPF Funds

Employer Brand & Sustainability

Award	Organiser
Hong Kong Insurance Awards 2026	The Hong Kong Federation of Insurers (HKFI)
3 Grand Awards: Outstanding MPF/Employees' Benefit Product/Service Award (won for the 7^th consecutive year) Outstanding Corporate Social Responsibility Award (won for the 5^th time) Outstanding Community Intermediary of the Year: Ms Carmen Wong, Premier Senior District Director
3 Top-3 Finalist Recognitions: Outstanding Customer Services Award – Life Insurance Outstanding Training & Development Award Outstanding Agent of the Year: Mr Benny Chow, Senior District Director
Asia Trusted Life Agents and Advisers Awards 2025 Employee Benefits Provider of the Year (2^nd consecutive year)	Asia Insurance Review and Asia Advisers Network
Awards for Excellence in Finance 2026 Award for Excellence in Customer Experience for Insurance Brands (Brand Value) Award for Excellence in Innovative AI Platforms (Banking & Investment Mobile App – Financial Technology) Award for Excellence in Medical Insurance Products (Insurance Services – Family & Personal Insurance Services)	Ming Pao
Insurance Services Awards of Excellence 2026 Excellence in Insurance Technology Innovation Application Award (2nd consecutive year) Excellence in All‑Round Customer Service Experience Award Excellence in Customer Experience Award Excellence in Healthcare Coverage Award Excellence in Innovative Enterprise AI Platform Award Excellence in Sales Elite Development Award	Hong Kong Economic Journal
HKACE Customer Service Excellence Award 2025 Gold Award – Internal Support Service (Team Award) Gold Award – Employee Engagement (Program Award) Silver Award – Customer Service Training (Team Award) Bronze Award – Contact Centre Service (Individual Award) Merit Award – Internal Support Service (Individual Award)	Hong Kong Association for Customer Service Excellence (HKACE)
01 Gold Medal Awards 2025 Excellent Innovative Insurtech (6^th consecutive year) Excellent Insurance Brand in the Greater Bay Area (5^th consecutive year) Excellent ESG and Sustainable Development Enterprise (5^th consecutive year) Excellent Digital Platform Collaboration Project (4^th consecutive year) Excellent Voluntary Health Insurance Plan (2^nd consecutive year) Excellent Customer Service in Insurance (2^nd consecutive year) Excellent Innovative Enterprise AI Platform Excellent Employee Benefits and Corporate Health	HK01
Hong Kong Service Awards 2026 Innovative Insurtech (3^rd consecutive year)	East Week
Sing Tao Service Awards 2025 Life Insurance (9^th year) Innovative Insurance Services/Platforms (5^th consecutive year) Customer Service Experience (3^rd consecutive year) Voluntary Health Insurance Scheme (2^nd consecutive year)	Sing Tao Daily
ALB Hong Kong Law Awards 2025 Innovative In-House Team of the Year	Asian Legal Business

Award	Organiser
The World's Digital Insurance Awards 2025 Insurer Transformation Awards	The Digital Insurer
Hong Kong Most Influential Brand Awards 2026 – Insurance Service	Hong Kong Association of Interactive Marketing
Awards for Excellence in Finance 2026 Award for Excellence in Customer Experience for Insurance Brands (Brand Value)	Ming Pao
Insurance Services Awards of Excellence 2026 Excellence in Insurance Technology Innovation Application Award (2nd consecutive year) Excellence in Customer Experience Award	Hong Kong Economic Journal
01 Gold Medal Awards 2025 Excellent Innovative Insurtech (6^th consecutive year) Excellent Insurance Brand in the Greater Bay Area (5^th consecutive year) Excellent Digital Platform Collaboration Project (4^th consecutive year) Excellent Innovative Enterprise AI Platform	HK01
Sing Tao Service Awards 2025 Innovative Insurance Services/Platforms (5^th consecutive year)	Sing Tao Daily
Hong Kong Service Awards 2026 Innovative Insurtech (3^rd consecutive year)	East Week

Award	Organiser
Hong Kong Insurance Awards 2026¹ Grand Award: Outstanding MPF/Employees' Benefit Product/Service Award (7^th consecutive year)	The Hong Kong Federation of Insurers (HKFI)
Asia Trusted Life Agents and Advisers Awards 2025² Employee Benefits Provider of the Year (2^nd consecutive year)	Asia Insurance Review, Asia Advisers Network
2026 MPF Awards³ Trustee of the Year Best Member Experience Best Digital Product Fast Mover Gold Rated Scheme (6^th consecutive year) Sustainably Friendly	MPF Ratings
GUM MPF Awards 2025⁴ Market Growth Star - Gold TVC Members' Choice ESG Pioneer Outstanding Performance (1 Year) - Gold Outstanding Performance (5 Years) - Gold Outstanding Performance (10 Years) - Silver Excellent Performance - Composite Excellent Performance - Mixed Assets	GUM
Bloomberg Businessweek Top Fund Awards 2025⁵ Best Performer MPF Trustee of the Year MPF Member Service MPF Employer Service Outstanding Performer MPF Innovation MPF Marketing Campaign	Bloomberg Businessweek
2026 Best SME's Partner Award (9^th consecutive year)⁶ 2025 ESG Leading Enterprise Award (3^rd consecutive year)	Hong Kong General Chamber of Small and Medium Business
HR Vendors of the Year Awards 2025⁷ Best MPF Provider Best Corporate Insurance Provider Best Corporate Health & Wellness Provider	Human Resources Online
EJ Health Awards of Excellence 2026⁸ Excellence in Workplace Mental Wellness Technology	Hong Kong Economic Journal
Financial Service Award of Excellence 2025⁹ Excellence in Employee Benefits Technology	Hong Kong Economic Journal
01 Gold Medal Awards 2025¹⁰ Excellent Employee Benefits & Corporate Health Services	HK01
01 FinTech Excellence Awards 2025¹¹ Innovative MPF Smart Investment Technology	HK01
Jobsdb by SEEK - The Hong Kong HR Awards 2025/26¹² HR Solution of The Year	Jobsdb by SEEK
BusinessFocus Business Awards 2025¹³ Excellence in Innovative Employees Benefits Technology Award	BusinessFocus
World's Digital Insurance Awards 2025 - Insurer Transformation Showcase¹⁴ Insurer Transformation category (Employee Benefits Concierge)	The Digital Insurer
2025 Hong Kong Trusted Brands¹⁵ Gold Award of Provident Fund Brand (9^th consecutive year)	Reader's Digest
Financial Education and ESG Leadership Awards 2025¹⁶ Gold Award: Corporate Financial Education and ESG Leadership (6^th consecutive year	The Institute of Financial Planners of Hong Kong

Source:

The Hong Kong Federation of Insurers - The awards were based on The Hong Kong Federation of Insurers's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://hkia.hkfi.org.hk .
Asia Insurance Review, Asia Advisers Network and LIMRA - The awards were based on Asia Insurance Review, Asia Advisers Network and LIMRA's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.asiaadvisersnetwork.com/atlaa2025 .
MPF Ratings - The awards and rating were based on MPF Ratings' assessment criteria. For the awardee, assessment and rating criteria/methodology, please refer to https://mpfratings.com.hk/ratings-and-awards/ .
GUM - The awards were based on GUM's assessment criteria and the evaluation period covers 1, 5, or 10 years, ending 31 December 2025. For the awardee, assessment criteria/methodology, please refer to https://www.gumhk.com/en-HK/mpf-awards.
Bloomberg Businessweek (Chinese Edition) - The awards were based on Bloomberg Businessweek (Chinese Edition)'s assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.bbwhkevent.com/tf2025 .
The Hong Kong General Chamber of Small and Medium Business - The awards were based on the Hong Kong General Chamber of Small and Medium Business's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.hkgcsmb.org.hk/en/.
Human Resources Online - The awards were based on Human Resources Online's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://awards.humanresourcesonline.net/hr-vendors-of-the-year-hk/.
Hong Kong Economic Journal - The awards were based on Hong Kong Economic Journal's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://features.hkej.com/template/features/html/ejh2026/index.html .
Hong Kong Economic Journal - The awards were based on Hong Kong Economic Journal’s assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://features.hkej.com/template/features/html/fsa2025/index.html .
HK01 - The awards were based on HK01's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.gma-awards.hk01.group/ .
HK01 FinTech Excellence Awards were based on HK01's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.fintech-awards.hk01.group/ .
SEEK - The awards were based on SEEK's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://hk.employer.seek.com/page/the-hong-kong-hr-awards-2025-26-winners .
BusinessFocus - The awards were based on BusinessFocus's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://award.businessfocus.io/ .
The Digital Insurer - The awards were based on The Digital Insurer's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.the-digital-insurer.com/tdi-awards-2025/.
Reader's Digest - The awards were based on Reader's Digest's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.trustedbrands.asia/hong-kong/ .
Institute of Financial Planners of Hong Kong - The awards were based on Institute of Financial Planners of Hong Kong's assessment criteria. For the awardee, assessment criteria/methodology, please refer to https://www.hkira.com/en/events/files/supporting250709_flyer_en.pdf.

^{Note: The above information is for reference only and is not and should not be taken as financial or investment advice, offer or solicitation to subscribe for any investment products (including MPF scheme). Investment involves risk, investment performance and returns may go down as well as up, and past performance is not indicative of future performance. Not all investment choices provided by AIA would be suitable for everyone. Before making any investment decision, you must carefully assess your own risk tolerance level and financial circumstances and refer to the relevant MPF Scheme Brochure for details (including risk factors and charges). If you are in doubt about the above information, you should seek independent professional advice.}

Award	Organiser
Hong Kong Insurance Awards 2026 Grand Award: Outstanding Corporate Social Responsibility Award (won for the 5^th time) Top-3 Finalist Recognition: Outstanding Training & Development Award	The Hong Kong Federation of Insurers (HKFI)
ESG Green Development & Carbon Neutrality Awards 2025 Outstanding Sustainable Enterprise Award	AM 730
01 Gold Medal Awards 2025 Excellent ESG and Sustainable Development Enterprise (5^th consecutive year)	HK01
2025 ESG Leading Enterprise Award (3^rd consecutive year)	Hong Kong General Chamber of Small and Medium Business
MPF Ratings Awards 2025 Sustainably Friendly	MPF Ratings
HKMA Award for Excellence in Training and Development 2025 35th Anniversary Award – Most Dedicated Organisation to People Development	The Hong Kong Management Association
Best Companies to Work for in Asia 2026 Best Companies to Work for in Asia (5^th consecutive year) People Transformation Award Tech Empowerment Award Diversity, Equity & Inclusion Award Sustainable Workplace Award	HR Asia
HR Excellence Awards 2025/26 Excellent Employer of the Year Grand Award of ESG Initiatives (Excellent) Community Caring Award (Elite) Learning & Development Award (Elite) Grand Award of Employee Wellness (Professional Practice) Grand Award of Talent Management (Professional Practice) Best Workplace Award (Good Practice) Employer Branding Award (Good Practice)	Hong Kong Institute of Human Resource Management (HKIHRM)
Jobsdb by SEEK - The Hong Kong HR Awards 2025/26 Employer of the Year (3^rd consecutive year) HR Team of the Year Grand Award of PEOPLE	Jobsdb by SEEK
Great Place to Work® Certification 2025/26	Great Place to Work
Global Talent Carnival 2025 The Most Popular Enterprise for Global Talent Award	Innovating Hong Kong