You will receive a notification in AIA Connect upon claim being processed.

Claim Document Checklist

Required Claim Document Claim Benefit Item
Medical expense Hospital income
Network Surgery / Medical Claim Form Part II  
Referral letter   
Proof of diagnosis  
Discharge summary
ID card copy

Downloadable form

Required document
Applicable to physiotherapy, chiropractic treatment, occupational therapy, diagnostic tests and specialist consultation
A valid ID card copy is required if this has not been submitted previously

We may ask for other documents on a case by case basis.

How to apply e-claim?

For assistance, please contact us.