You may refer to the following claim document checklist.

Claim Tips

Register FPS or e-Bankin via AIA Connect for receiving claims payment directly

Submit the claim application via AIA Connect.
or
Click here for e-claim easy guide.

Group Medical Claim

Click here to file a Group Medical claim

You will receive a notification in AIA Connect upon claim being processed.

Required Claim Document	Claim Benefit Item
Required Claim Document	Medical expense	Hospital income
Network Surgery / Medical Claim Form Part II
Referral letter
Bill
Receipts
Proof of diagnosis
Discharge summary
ID card copy

	Downloadable form
	Required document
	Applicable to physiotherapy, chiropractic treatment, occupational therapy, diagnostic tests and specialist consultation
	A valid ID card copy is required if this has not been submitted previously