Step 1:
Login to your AIA Connect account.
Tab "Claims" in the Home menu to start a claim submission.
Tab "Claims" in the Home menu to start a claim submission.
Click here for claim document checklist.
Note:
- A valid ID card copy is required if this has not been submitted previously.
- We may ask for other documents on a case by case basis.
You will receive a notification in AIA Connect upon claim being processed.
How to apply e-claim?
Step 1:
Step 2:
Select "Individual Policy", Insured and claim type, then tap "Next".
Step 3:
Follow the instructions to enter claim details.
Step 4:
Upload claim document(s).
Step 5:
Review your input claim details.
Step 6:
Read the terms and conditions and put a tick as acceptance, then tap "Submit".
