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Media Centre and
Corporate Factsheet

The latest from AIA and intelligence about
the real life world we live in

Press Releases

AIA Alta Club Launches "Family Health MedTeam": Hong Kong Insurance Market's First 24/7 Dedicated Healthcare Support for High-Net-Worth Families

6 February 2026
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AIA Alta Partners with Golf Association of Hong Kong, China to Tee Up Future Stars and Advance the City's Golfing Legacy with Golf Tournament Sponsorship and Youth Education

4 February 2026
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AIA launches AIA Voluntary Health Insurance SelectWise Scheme

3 February 2026
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Go to all press releases

Corporate Factsheet

Facts at a glance

Discover key corporate facts about AIA Hong Kong & Macau.

AIA International Limited Financial Condition Report

AIA International Limited Financial Condition Report 2024
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  1. Hong Kong
  1. Macau
Hotlines
Service hours of Individuals Hotline on 16 February 2026 are 9:00am - 1:00pm, MPF Hotlines are 9:00am – 5:30pm
Individuals
(852) 2232-8888
Group Insurance
(852) 2200-6333
MPF/ORSO/Macau Pension - Employer
(852) 2100-1888
MPF/ORSO/Macau Pension - Employee/Self-employed
(852) 2200-6288
Customer Service Centre
Service hours of Customer Service Centre on 16 February 2026 are 9:00am – 1:00pm
Mon-Fri: 9am – 6pm; Sat, Sun & Public Holidays Closed
Hong Kong Island
Customer Service Centre 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong
Hotlines
Service hours of Individual Life & MPF Customer Service Hotlines on 31 December 2025 are 9:00am – 5:30pm
Individuals
(853) 8988-1822
Group Insurance
0800 516
MPF/ORSO/Macau Pension - Employer
0800 183
MPF/ORSO/Macau Pension - Employee/Self-employed
0800 272
Customer Service Centre
Mon-Fri: 8:45am – 5:15pm; Sat, Sun & Public Holidays Closed
Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau
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