AIA Hong Kong is pleased to announce its “Go Green Lifestyle” Campaign, a donation initiative that supports environmental protection while improving customer experience and boosting efficiency. This donation campaign enables the company and its clients to create shared value for the community at large and the environment in general through the increased use of digital platforms to manage their insurance policies.
Under the “Go Green Lifestyle” Campaign, from 20 August to 31 December 2019, AIA Hong Kong will donate HKD8 via the AIA Foundation to the WWF-Hong Kong for each policyholder who chooses to receive e-copies of their insurance policies, and downloads and logs into the “AIA Connect” mobile app to retrieve information about their insurance policies. Through the “Go Green Lifestyle” Campaign, AIA Hong Kong aims to encourage the use of digital platforms to enhance customer service excellence while working with customers on protecting the environment.
Mr. Ip Man Kit, Chief Technology and Operations Officer of AIA Hong Kong, said: “Guided by our ‘customer-centric' philosophy, we have been harnessing industry-leading digital technology and providing tailored e-services and solutions to enhance customer experience. At the same time, as a socially responsible corporate entity, we always look for ways to contribute to the community. Our ‘Go Green Lifestyle' Campaign serves a dual purpose: it speaks of AIA Hong Kong's strong commitment to adopting digital technology to maintain service excellence, while also pursuing a green way of doing business to preserve the environment. We hope this Campaign can encourage our customers and the community at large to live healthier, longer, better lives.”
The “AIA Connect” mobile app is a single platform that connects users to various other AIA Hong Kong mobile apps through a single interface. The app allows policyholders to manage their insurance plans and investments anytime, anywhere in a simpler, easier and more efficient way.