Breathtaking waterfront views, modern luxury, and unparalleled service—Mandarin Oriental, Macau offers a true 5-star sensory escape. Embark on an exceptional journey in Macau with exclusive privileges, personalised touches, and opportunities to dine, unwind, and rejuvenate experiences like never before.
Privileges for AIA Alta Club members
Eligible Membership Tiers
Solar Tier
Luna Tier
Stellar Tier
Privilege 1
- Enjoy 15% off room bookings based on the hotel's best available rate and upgrade to the next room category1,2
Privilege 2
- Receive 20% off the total bill when dining at the Lobby Lounge, Vida Rica Restaurant, or Vida Rica Bar1,2
Privilege 3
- Enjoy 20% off any spa treatment lasting 90 minutes or longer at The Spa 1
To enjoy the offer, AIA Alta Club members must submit their booking request through our dedicated hotline via AIA+, phone or email. Requests submitted through other channels are not eligible, and the provider may not be able to honour this offer.
Validity
From now till 31 December 20264
Access the AIA Alta Club Member Privilege
For more details or to access the Privilege, please register on the AIA+ mobile app or contact us via our dedicated hotline for AIA Alta Club members at (852) 2200 6628, or through the international toll-free number. Please ensure that your registration is made at least 7 working days in advance of the intended date of redeeming the Privilege. We will arrange a representative from Mandarin Oriental, Macau to assist you with your inquiries and bookings.
Service hours of the dedicated hotline for AIA Alta Club members:
Mon - Fri 9:00 a.m. - 6:00 p.m. │ Sat 9:00 a.m. - 1:00 p.m. (Except Sun & Public Holidays)
Mandarin Oriental, Macau
Remarks for the Privileges provided by Mandarin Oriental, Macau:
- General Terms and Conditions for Privileges 1, 2 and 3
- The Privileges are not applicable on the following dates (the "Blackout Dates"):
- 19-21 June 2026, 25-27 September, 1-7 October, 20-22 November, 24-27 and 31 December 2026.
- The Privileges are not applicable on the designated Blackout dates apply, and the promotion is not valid for tactical promotions, guest bartenders, festive offerings, mid-autumn, visiting practitioners, special menus, or other holiday events/brand collaborations.
- All reservations are subject to availability.
- The Privileges are not applicable on the following dates (the "Blackout Dates"):
- Privilege 1
- Room reservations must be made at least 7 days prior to the check-in date and must be requested through AIA Alta Club.
- Privilege 2
- Restaurant reservations must be made at least 7 days prior to the dining date and must be arranged through AIA Alta Club.
- This Privilege is only available to existing AIA Alta Club members whose membership remains valid and in force at the time of redemption.
Terms and Conditions of the Privileges
- The privileges mentioned (collectively, the "Privilege(s)") are offered by Mandarin Oriental, Macau (the "Provider"), an independent third party. AIA is not the provider and does not guarantee the quality, availability, or suitability of any services.
- AIA shall not be liable for any services, including hotel stays, dining, spa treatments, massages, fitness training, or related products, nor for any issues arising from the use of these Privileges.
- The Privileges cannot be exchanged for cash, credit, or other items, and they may not be resold.
- The Provider may cancel or postpone the Privileges due to adverse weather condition(s), safety, any force majeure event(s), or any other reason. For details, please contact the Provider.
- Any disputes arising from the use of the Privileges shall be resolved between the participants and the Provider directly.
- The use of the Privileges is subject to the respective terms and conditions of the Provider.
- The above Privileges is subject to the terms and conditions of AIA Alta Club. Please click here for details.
- Any Privilege offered by AIA Alta Club and/or the partner(s) and/or service provider(s) of the relevant privileges may be changed, suspended and/or terminated by AIA without prior notice. In the event of any disputes, AIA's decision shall be final and conclusive.