Contact Us
Recent searches
Clear
Products
Products
For Individuals
For Corporations
Health
Critical Illness Protection
Medical Protection
Voluntary Health Insurance Scheme
Severity-based Health Protection
Accident & Other Protections
Explore more
Life
Save
Savings Insurance
Insurance with Investment Focus
Retirement Income
Explore more
Invest
Investment Information
Explore more
General Insurance
MPF/ORSO/Macau Pension
MPF
ORSO
Macau Pension
Explore more
MPF
Products & Services
Employee Voluntary Solutions
Useful Tools & Information
Explore more
eMPF Platform
Group Insurance
SME Solutions
Tailor-made Solutions
Employee Voluntary Solutions
Value-added Services
Explore more
ORSO
Products and Services
Employee Voluntary Solutions
Useful Tools & Information
Explore more
Macau Pension
Products and Services
Employee Voluntary Solutions
Useful Tools & Information
Explore more
Employee Voluntary Solutions
Group Insurance
MPF
ORSO
Macau Pension
Explore more
Useful Tools and Information
Useful Tools
Useful Information
Explore more
Health & Wellness
Health & Wellness
AIA Vitality
Know Your Health
Improve Your Health
Enjoy the Rewards
Check Membership
Tutorial Videos
Our Partners
Explore more
Healthcare Services
Healthy Living with AIA
Manage with AIA+
AIA Alta
AIA Alta
AIA Alta Club
AIA Alta Prestige Wealth Centre
AIA Alta Wellness Haven
Help & Support
Help & Support
For Individuals
For Corporations
Contact Us
Payment Information
Payment Options
Online Payment
Foreign Exchange Rates
Explore more
Pre-approval & Cashless Service – Medical Expenses
Health Care and Claims
Find Doctors & Hospitals
How to file a claim
Find Day Surgery Centres
Overseas Emergency Help
AIA Mobile App
AIA+
AIA+ User Guides and Resources
Easy Policy Owner Service
Authenticate Change on Policy
Claim Request Authentication
AIA Contact Update
Pre-approval - Medical Expense service authentication
Product Brochures
Forms
Information and FAQ
Important Information
Useful Information
Explore more
AIA Everest
Know My Needs
AIA Mobile App
AIA+
AIA+ User Guides and Resources
How to file a claim
Consolidate MPF Accounts/Assets
Useful Tools and Information
Useful Tools
Useful Information
Explore more
Product Brochures
Forms
Contact Us
About AIA
About AIA
About Us
Media Centre and Corporate Factsheet
Our Awards
Our Service Pledge
Explore more
Careers
Distribution Partners
Campaigns & Events
Latest campaigns
Recent promotions
Environmental, Social and Governance
AIA Foundation
Community Engagement
Playgroup Volunteer Team
Explore more
Agency Recognition
Buy Online
Recent searches
Clear
繁
簡
Log in
Customer
Login to AIA+
Employer
Group Insurance
MPF / ORSO / Macau Pension
Distribution partner
Partnership distribution corner
Agent
Agency corner
Doctor
Doctor corner
Broker
Group Insurance
MPF / ORSO / Macau Pension
Customer
Login to AIA+
Employer
Group Insurance
MPF / ORSO / Macau Pension
Distribution partner
Partnership distribution corner
Doctor
Doctor corner
Agent
Agency corner
Broker
Group Insurance
MPF / ORSO / Macau Pension
Log in
Customer
Login to AIA+
Employer
Group Insurance
MPF / ORSO / Macau Pension
Distribution partner
Partnership distribution corner
Doctor
Doctor corner
Agent
Agency corner
Broker
Group Insurance
MPF / ORSO / Macau Pension
Contact Us
Recent searches
Clear
繁
簡
Log in
Customer
Login to AIA+
Employer
Group Insurance
MPF / ORSO / Macau Pension
Distribution partner
Partnership distribution corner
Agent
Agency corner
Doctor
Doctor corner
Broker
Group Insurance
MPF / ORSO / Macau Pension
Customer
Login to AIA+
Employer
Group Insurance
MPF / ORSO / Macau Pension
Distribution partner
Partnership distribution corner
Doctor
Doctor corner
Agent
Agency corner
Broker
Group Insurance
MPF / ORSO / Macau Pension
Log in
Customer
Login to AIA+
Employer
Group Insurance
MPF / ORSO / Macau Pension
Distribution partner
Partnership distribution corner
Doctor
Doctor corner
Agent
Agency corner
Broker
Group Insurance
MPF / ORSO / Macau Pension
Contact Us
Submit eClaim application (Group insurance)
Submit eClaim application (Group insurance)
Follow the steps to submit eClaim application (Group insurance)
AIA+ Video resource
1
STEP 1
Click "Submit claim" on AIA+ homepage
2
STEP 2
Select claimant, group policy and claim type
3
STEP 3
Upload receipt
4
STEP 4
Automatically scan documents and pre-fill your claim information
5
STEP 5
Check the pre-filled information. If the automatic scan cannot obtain relevant data, please enter the receipt details manually
6
STEP 6
Fill in additional information
7
STEP 7
Check and confirm
8
STEP 8
Claim successfully submitted
Home
Back
AIA+
Back
User Guides and Resources
Back
