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Hong Kong

Macau

Hotlines

Individuals

(852) 2232-8888

Group Insurance

(852) 2200-6333

MPF/ORSO/Macau Pension - Employer

(852) 2100-1888

MPF/ORSO/Macau Pension - Employee/Self-employed

(852) 2200-6288

Customer Service Centre

12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong (Near Fortress Hill Station Exit A)

Mon-Fri: 9am – 6pm; Sat, Sun & Public Holidays Closed

Hotlines

Service hours of Individual Life & MPF Customer Service Hotlines on 31 December 2025 are 9:00am – 5:30pm

Individuals

(853) 8988-1822

Group Insurance

0800 516

MPF/ORSO/Macau Pension - Employer

0800 183

MPF/ORSO/Macau Pension - Employee/Self-employed

0800 272

Customer Service Centre

Mon-Fri: 8:45am – 5:15pm; Sat, Sun & Public Holidays Closed

Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau

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