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    Joining AIA

    Scheme Member's Request for Fund Transfer Form [FORM MPF(S)-P(M)]
    Investment Choice
    Scheme Member’s Request for Account Consolidation Form [FORM MPF(S)-P(C)]
    Investment Choice
    ECA Transfer Election Form [FORM MPF(S)-P(P)]
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    Guide to fill the Investment Mandate Form

    Member’s Guide Full Version (August 2021)

    Member’s Guide Supplement (August 2021)

    Making VOLUNTARY Contribution

    Direct Debit Authorization

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    Happy Retirement Savings Program – Contribution Arrangement

    Tax Deductible Voluntary Contribution Program – Contribution Arrangement

    Change of Personal Details

    Member Record Maintenance Form

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    Fund Switching

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    Guide to read the Member Annual Benefit Statement

    Member Hotline Map

    Happy Retirement Savings Program – Benefits Withdrawal Form

    Leaving AIA

    Claim Form for Payment of Accrued Benefits on Ground of Retirement [FORM MPF(S)-W(R)]

    Statutory Declaration on Cessation of Employment [FORM MPF(S)-C(SD)]

    Statutory Declaration for Claims for Payment of Accrued Benefits on Grounds of Early Retirement [FORM MPF(S)-W(SD1)]

    Certificate of a Person's Permanent Unfitness for a Particular Kind of Work [FORM MPF(S)-W(M)]

    Certificate of a Person Having a Terminal Illness [FORM MPF(S)-W(T)]

    Claim Form for Payment of Accrued Benefits on Ground of Others [FORM MPF(S)-W(O)]

    Statutory Declaration for Claims for Payment of Accrued Benefits on Ground of Small Balance [FORM MPF(S)-W(SD3)]

    Statutory Declaration for Claims for Payment of Accrued Benefits on Grounds of Permanent Departure from Hong Kong [FORM MPF(S)-W(SD2)]

    Statutory Declaration Made by Committee of Estate for Claims for Payment of Accrued Benefits [FORM MPF(S)-W(SD4)]

    Change of Personal Details

    Member Record Maintenance Form

    Notice of Change of Beneficiary

    Macau CPF

    MAKING VOLUNTARY CONTRIBUTION

    Individual Provident Fund Scheme – Contribution Arrangement

     

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    Notice of Member Transfer Under Participating Scheme Due to Business Acquisition or Employment Transfer between Associated Companies

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    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

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