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  • Form Library

    • Employer
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    Joining AIA

    Scheme Member's Request for Fund Transfer Form [FORM MPF(S)-P(M)]
    Investment Choice
    Scheme Member’s Request for Account Consolidation Form [FORM MPF(S)-P(C)]
    Investment Choice
    ECA Transfer Election Form [FORM MPF(S)-P(P)]
    Investment Choice

    Scheme Member’s Request for Transfer of TVC Form [FORM MPF(S)-P(T)]

    AIA MPF Tax Deductible Voluntary Contribution Programme Member Application Form

    Personal Account Member Application Form (Existing Member)

    AIA MPF Personal Account Member Application Form

    Happy Retirement Savings Program Member Application Form

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    Guide to fill the Investment Mandate Form

    Member’s Guide Full Version (August 2021)

    Member’s Guide Supplement (August 2021)

    Making VOLUNTARY Contribution

    Direct Debit Authorization

    Credit Card Direct Debit Authorization

    Happy Retirement Savings Program – Contribution Arrangement

    Tax Deductible Voluntary Contribution Program – Contribution Arrangement

    Change of Personal Details

    Member Record Maintenance Form

    CRS Self Certification Form – Individual

    CRS Self Certification Form – Beneficiary

    CRS Self Certification Form – Controlling Person

    Fund Switching

    Investment Mandate Form

    Other Administration

    Guide to read the Member Quarterly Benefit Statement

    Guide to read the Member Annual Benefit Statement

    Member Hotline Map

    Happy Retirement Savings Program – Benefits Withdrawal Form

    Leaving AIA

    Claim Form for Payment of Accrued Benefits on Ground of Retirement [FORM MPF(S)-W(R)]

    Statutory Declaration on Cessation of Employment [FORM MPF(S)-C(SD)]

    Statutory Declaration for Claims for Payment of Accrued Benefits on Grounds of Early Retirement [FORM MPF(S)-W(SD1)]

    Certificate of a Person's Permanent Unfitness for a Particular Kind of Work [FORM MPF(S)-W(M)]

    Certificate of a Person Having a Terminal Illness [FORM MPF(S)-W(T)]

    Claim Form for Payment of Accrued Benefits on Ground of Others [FORM MPF(S)-W(O)]

    Statutory Declaration for Claims for Payment of Accrued Benefits on Ground of Small Balance [FORM MPF(S)-W(SD3)]

    Statutory Declaration for Claims for Payment of Accrued Benefits on Grounds of Permanent Departure from Hong Kong [FORM MPF(S)-W(SD2)]

    Statutory Declaration Made by Committee of Estate for Claims for Payment of Accrued Benefits [FORM MPF(S)-W(SD4)]

    Change of Personal Details

    Member Record Maintenance Form

    Notice of Change of Beneficiary

    Macau CPF

    MAKING VOLUNTARY CONTRIBUTION

    Individual Provident Fund Scheme – Contribution Arrangement

     

    Change of Personal Details

    AIA Macau CPF Member Record Maintenance Form

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    Investment Mandate Form

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    Individual Provident Fund Scheme – Contribution Cessation

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    Notice of Member Transfer Under Participating Scheme Due to Business Acquisition or Employment Transfer between Associated Companies

    Personal Account Application Form - Individual Participant

    Making Contribution

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    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website ( https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed 

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 08:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia
    Hong Kong
    • Customer Service Centres:
      • Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority. Customers could book service via our mobile application AIA Connect (Profile > Contact AIA > Customer Service Centre Enquiry Appointment Service) or book it via our corporate website (https://www.aia.com.hk/en/help-and-support/individuals/appointment-form.html).

    Hong Kong

    Hotlines

    Individual –
    (852) 2232-8888

    Corporate Solutions –

    • Group: (852) 2200-6333
    • MPF/ORSO/Macau Pension:
      • Employer: (852) 2100-1888
      • Employee/Self-employed: (852) 2200-6288

     

    Customer Service Centres

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    Hotlines

    Individual –
    (853) 8988-1822

    Corporate Solutions –

    • Group: 0800 516
    • MPF/ORSO/Macau Pension:
      • Employer: 0800 183
      • Employee: 0800 272

     

    Customer Service Centre

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Go to

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