| Industry Awards | Awards | Winning Projects |
|---|---|---|
| Celent Model Insurer Awards 2021 | 3 Model Insurer Awards: | |
| Digital and Emerging Technologies | AIA Smart | |
| Innovation Execution | COVID-19 Alert Service on AIA Connect Mobile Application | |
| Customer Experience Transformation | AIA Connect Mobile Application | |
| Asia e-Commerce Awards 2021 | Top Honour: “Best of Show – Brand” | |
| 3 Gold Awards: | iTravel Protect Digital Marketing Campaign | |
| Best e-Commerce Campaign | ||
| Best Solution – Sales Lead Generation | ||
| Best e-Commerce Innovation | ||
| 2 Silver Awards: | ||
| Best e-Commerce – Financial Services | ||
| Best e-Commerce Strategy | ||
| Mob-Ex Awards 2021 | 5 Gold Awards: | |
| Best Use of Mobile – Financial Services | COVID-19 Alert Service on AIA Connect Mobile Application | |
| Best Result-Driven Mobile Campaign | ||
| Most Engaging Mobile Campaign | ||
| Best Use of Mobile – Insurance Services | AIA Connect Mobile Application | |
| Best Mobile-Based Launch/Rebranding | ||
| 2 Silver Awards: | ||
| Most Innovative Use of Mobile Technology | COVID-19 Alert Service on AIA Connect Mobile Application | |
| Best Use of Mobile – Customer Engagement | AIA Connect Mobile Application | |
Mr. Alger Fung, Chief Executive Officer of AIA Hong Kong & Macau, said, “Winning multiple accolades at these three international and local awards is a testament to the wide recognition of AIA Hong Kong's excellence in the use of technology. The development and application of InsurTech is a significant trend that will stay. As a leading insurance company, we will continue to introduce the latest digital technology and data analytics in various aspects, in order to provide more suitable products and create superb customer experience that can help people live Healthier, Longer, Better Lives.”
2 AIA Hong Kong internal data includes Hong Kong and Macau's individual life, group insurance and pension customers (as at 31 December 2020)
Ms. Esther Chan
+852 2100 1416
Mr. Ian Li
+852 3960 1905