Medical Green Passage

Customers can enjoy priority appointment booking services at designated healthcare facilities in Mainland China, including more than 480 leading hospitals, via a 24-hour reservation hotline. While no medical proof is required, customers will no longer have to endure long wait times.

Simple reservation process - just a phone call away

Hong Kong
(852) 2200 6341
 
Mainland China
4008428013
(Toll Free)

Provide your name, ID number, policy number, contact number, symptoms, hospital admission note (if hospital booking is required) and details about the appointment request, including the preferred hospitals and appointment time

Receive the confirmation SMS with appointment details within 24-hour or up to 2 working days

Visit the designated hospital at the appointment time
Important Note:
  1. Medical Green Passage Service is provided by Inter Partner Assistance Hong Kong Limited ("IPA"). IPA is an independent third-party company. AIA shall not be responsible or liable for any medical service, product and solicitation effort provided by IPA, which is not sold or marketed by AIA.
  2. Eligibility for service is subject to evaluation by AIA and IPA and the services provided are subject to the terms and conditions of IPA.
  3. With customer's informed consent, IPA will use the customer's personal particulars for appointment booking only.
  4. IPA will only assist qualified Insured to arrange outpatient / inpatient booking at the designated Medical Green Passage Network Hospital. Apart from the costs related to the hospital booking, all medical costs shall be borne and settled by the Insured directly to the medical facilities.
  5. IPA or AIA may revise the selection and number of hospitals in the list if Medical Green Passage Network Hospital.
  6. AIA has the absolute discretion to terminate the Medical Green Passage at any time without prior notice.